What is the check-in and check-out policy at Heeton Concept Hotel - City Centre Liverpool?
Check-in is from 15:00 and check-out is by 11:00.
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Heeton Concept Hotel - City Centre Liverpool, Liverpool
91US$
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Key details
About the Hotel
James Street,
Liverpool,
United Kingdom,
L27PQ,
Merseyside
- Steps from the Waterfront
Great
8.0
3.5
3.7
Heeton Concept Hotel - City Centre Liverpool - 3-star design-led hotel near Museum of Liverpool with British dining
Heeton Concept Hotel - City Centre Liverpool occupies an early 20th-century building above James Street Station, offering soundproofed rooms with flat-screen satellite TVs, air conditioning, and luxury bathrooms featuring Villeroy and Bock fittings. The on-site restaurant serves traditional British cuisine, and a continental breakfast is available each morning at Heeton Concept Hotel - City Centre Liverpool. Located in the heart of Liverpool, the hotel is a 5-minute walk from the Museum of Liverpool and a 10-minute walk from Albert Dock, with Lime Street Railway Station 1 km away. Guests can access free Wi-Fi, a 24-hour front desk, express check-in/check-out, and laundry services. Rooms include kettles, tea/coffee makers, and desks, with family and twin room options available.
Pros
Spacious rooms with luxury bathrooms, flat-screen TVs, and air conditioning.
Central location within walking distance of key attractions like the Museum of Liverpool and Albert Dock.
Complimentary Wi-Fi and 24-hour front desk services.
On-site restaurant serving traditional British cuisine.
Cons
No on-site parking available.
The nearest major transport hub, Lime Street Railway Station, is a 15-minute walk away.
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Select your room type
Heeton Concept Hotel - City Centre Liverpool offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
2 persons
250 sq. feet
1 King-size bed
Shower
Heating
room details
Twin Room
2 persons
250 sq. feet
2 Single beds
Shower
Heating
room details
Family Room
2 persons
390 sq. feet
1 King-size bed
Shower
Heating
room details
King Room Disability Access
2 persons
250 sq. feet
1 King-size bed
Shower
Heating
room details
Show all roomsLess
Room Rates & Availability Calendar
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Facilities
Heeton Concept Hotel - City Centre Liverpool offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Business
- Fax/Photocopying
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Heeton Concept Hotel - City Centre Liverpool Location
James Street,
Liverpool,
United Kingdom,
L27PQ,
Merseyside
Map view
James Street,
Liverpool,
United Kingdom,
L27PQ,
Merseyside
City landmarks
Harbour
Royal Albert Dock Liverpool
2300 ft
Church
Liverpool Cathedral
1.0
mi
Museum
The Beatles Story
3100 ft
Museum
Merseyside Maritime Museum
2400 ft
Landmark
Tate Liverpool
2100 ft
Museum
World Museum
3300 ft
Museum
International Slavery Museum
2300 ft
Gallery
Walker Art Gallery
3800 ft
Event hall
St George's Hall Liverpool
4200 ft
Museum
Western Approaches Museum
3100 ft
Art object
Beatles Statue
2500 ft
Gallery
Fact
3800 ft
Landmark
Concert Square
3200 ft
Event hall
M&S Bank Arena Liverpool
3400 ft
Landmark
Bold Street
2900 ft
Library
Liverpool Central Library
3600 ft
Nearby
Mall
The Cavern Club
1300 ft
Museum
Museum of Liverpool
1800 ft
Royal Liver Assurance Pier Head
Royal Liver Building
1900 ft
Harbour
Pier Head
1900 ft
LiverpoolEngland
Mathew Street
1400 ft
Mall
Liverpool ONE
1700 ft
9 Albert Dock
The Piermaster's House
1900 ft
Horton House Exchange Flags
Nelson Monument
1100 ft
Cunard Building Water Street
Cunard Building
800 ft
St. Nicholas Place
Memorial to the Engine Room Heroes of the Titanic
1400 ft
Cunard Building Water Street Pier Head Entrance
British Music Experience
800 ft
Art object
Eleanor Rigby Statue
1500 ft
Park
Chavasse Park
1800 ft
Shopping Area
Metquarter
1900 ft
Restaurants
The Liverpool Pub
500 ft
14 James Street
The Captain Alexander JD Wetherspoon
300 ft
15 James Street Victoria House
Shiraz Turkish BBQ restaurant
1300 ft
19 North John Street
The Cornmarket
400 ft
Old Ropery
Chop Chop
400 ft
Unit 2 Britannia Building
My Flat White
400 ft
44 Fenwick Street
Pret A Manger
600 ft
4 Paradise Place Unit 56a
Sanctuary Tap
900 ft
18 Castle Street
Dockside Sports Bar
3700 ft
Mann Island
Explore Liverpool
Local Highlights
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-11:00
Guest Parking
Public parking is possible at a location nearby at GBP 17.60 per day.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Hungarian, Romanian, Polish, Greek, Hindi
Year renovated:
2010
Number of floors:
5
Number of rooms:
154
Former name
Days Inn Liverpool
Reviews and Ratings
Feedback about Heeton Concept Hotel - City Centre Liverpool from previous guests about their experience.
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Pros
Top location
Clean rooms
Friendly staff
Strong WiFi
Cons
No air conditioning
Guest reviewsbased on 1534 reviews
Charles from United Kingdom
Family with children
family room
3 nights in November 2025
|
Reviewed:February 13, 2026
7/10
convenient locationdouble bedsmajor attractionsnon-existent restaurantair conditioning problemunhealthy atmosphere
the location was convenient. i appreciated the proximity to major attractions. the room featured two double beds which was great for my needs..
the advertised restaurant was non-existent. there were air conditioning problems . the lack of fresh air made the atmosphere somewhat unhealthy..
0 Helpful
George from United Kingdom
Family with children
King Room
3 nights in November 2025
|
Reviewed:January 20, 2026
7/10
Decent Stay near the Station
great locationtrain stationcomfy bedbroken air conditioninglack of windowsuncomfortable room
The hotel is located right next to the train station. Access was easy and quick. I also appreciated the comfy king-size bed in my room. The staff were helpful .
The air conditioning in my room was broken. The room seemed like an oven as a result. Windows cannot be opened, an uncomfortable stay. I was not offered an alternative solution.
0 Helpful
Brian from United Kingdom
Single
Twin Room
3 nights in November 2025
|
Reviewed:December 10, 2025
6/10
Okay stay near the centre
friendly staffhelpful staffmissing tea bagsno reply
The location suited my needs. It was very close to many attractions. My twin room had large single beds. The staff were very friendly and also helpful (they gave directions).
I encountered a couple of issues. There were no tea bags, coffee, or milk in the room. This was disappointing in the morning. The company did not reply to my message about this.
0 Helpful
jane from united kingdom
Family with children
family room
3 nights in November 2025
|
Reviewed:November 16, 2025
9.0/10
central stay
quick check-inspacious roomcentral locationeasy process
The check-in process was easy. i received a spacious room that included everything i needed. i even had a view over the mersey. the location is very central. A spoons is just across the road.
i noticed the tv in my room did not work properly.
Facilities
9/10
the hotel provides a 24-hour reception which is very helpful. guests can request extra tea, coffee, milk, towels, or toilet paper any time. housekeeping is provided every three nights.
Service
10/10
the staff were pleasant and very cute to me. i found them happy to store our bags before and after check in. the staff are very helpful and friendly, too.
Dining
8/10
There is not a bar or restaurant here. there are plenty of options nearby, and it is not an issue. tea and coffee are in the room. this meant i could get a hot drink anytime.
0 Helpful
|
Emma from United Kingdom
Family with children
Family Room
3 nights in August 2025
|
Reviewed:November 06, 2025
9.0/10
Convenient City Stay
spacious roomclean areaideal locationair conditioning
The room was spacious and clean. It had comfortable beds. The location was ideal, near the wharf and attractions. The staff was cute, especially at the reception area.
I noticed there was no air conditioning during the summer, and the windows did not open. This meant there was no fresh air. The room became stuffy. I found this inconvenient.
Facilities
8/10
The reception area seemed clean. Staff helped with our needs. The hotel provided convenient access to public transportation options nearby. The James Street station was very close.
Rooms
9/10
The Family Room provided ample space. It included comfy beds and pillows for a restful sleep. The bathroom was modern, made the space quite functional.
Location
10/10
The hotel is near the city center, providing excellent access to key landmarks. The proximity to Pier Head and the Three Graces enhanced my visit. It was quite easy to walk to various attractions.
0 Helpful
|
Theodore from United States
Single
King Room
4 nights in June 2025
|
Reviewed:July 04, 2025
6/10
adequate stay near the station
train stationconvenient locationdouble bedsbig roomhelpful staffnon-functional air conditioningno housekeepinglimited servicesno waste removalmissing facilities
the hotel is located right next to the train station this was convenient for my luggage. my room had two double beds so it was quite big. the staff were friendly and helpful i found.
the air conditioning was not working this was a big issue. i was told on arrival that housekeeping would not happen . there were no facilities to remove waste that i was told about.
0 Helpful
FAQs
About Heeton Concept Hotel - City Centre Liverpool
How far is Heeton Concept Hotel - City Centre Liverpool from Liverpool John Lennon Airport?
The hotel is 15 km from Liverpool John Lennon Airport.
What dining options are available on-site at Heeton Concept Hotel - City Centre Liverpool?
The hotel features a restaurant serving traditional British cuisine and a bar offering light drinks and snacks.
Which popular attractions are close to Heeton Concept Hotel - City Centre Liverpool?
Nearby attractions include the Museum of Liverpool (0.5 km), Albert Dock (1 km), and Tate Liverpool (1 km).
What amenities are included in the rooms at Heeton Concept Hotel - City Centre Liverpool?
Rooms include free Wi-Fi, air conditioning, flat-screen satellite TVs, and luxury bathrooms with complimentary toiletries.
Is parking available at Heeton Concept Hotel - City Centre Liverpool?
The hotel provides public parking nearby for a fee.
What family-friendly services does Heeton Concept Hotel - City Centre Liverpool offer?
The hotel provides cots, a children's menu, and board games or puzzles for families.
How close is Heeton Concept Hotel - City Centre Liverpool to Lime Street Railway Station?
The hotel is a 15-minute walk from Lime Street Railway Station.
What business services are available at Heeton Concept Hotel - City Centre Liverpool?
The hotel offers express check-in and check-out, along with laundry services.
Is there access for guests with limited mobility at Heeton Concept Hotel - City Centre Liverpool?
The hotel features wheelchair access and lower sinks for convenience.
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