Name: Ibis Birmingham Centre New Street Station Hotel
Address: 21 Ladywell Walk, Birmingham, West Midlands, B5 4ST
Price range: US$74+
Rating: 8.3

Ibis Birmingham Centre New Street Station Hotel Exterior photo

Key details

About the Hotel

21 Ladywell Walk, Birmingham, B5 4ST

Close to the Chinese Quarter

Very good

7.6

7.3

/10

3.6

3.9

Loved by Ibis Birmingham Centre New Street Station Hotel guests

Comfortable bed

Excellent location

Friendly staff

Delicious breakfast

Ibis Birmingham Centre New Street Station Hotel - A modern city-center hotel with 24-hour bar and easy access to shopping and transport

Located in the vibrant Chinese Quarter, Ibis Birmingham Centre New Street Station Hotel offers 159 contemporary air-conditioned rooms, each featuring free Wi-Fi, flat-screen TVs, tea and coffee making facilities, and work desks. En suite bathrooms include complimentary toiletries and hairdryers. A cooked buffet breakfast is served from 06:30 to 10:00 at the hotel's restaurant, while the 24-hour bar provides drinks and hot food throughout the day. Guests benefit from facilities such as a 24-hour front desk, express check-in/check-out, luggage storage, and meeting rooms. Ibis Birmingham New Street Station Hotel is a 3-minute walk from New Street Station and Bullring Shopping Centre, with attractions like the Arcadian Centre and Rotunda nearby. Private parking is available for £12 per day.

Cons

Private parking incurs an additional daily charge.

Some guests may find the central location noisy during peak hours.

Select your room type

Ibis Birmingham Centre New Street Station Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room
2 persons
140 sq. feet
1 Single bed
Heating
Shower
room details
Double Room
2 persons
140 sq. feet
1 Double bed
Heating
Shower
room details
Family Room One Double Bed One Single Bed
2 persons
140 sq. feet
1 Double bed and 1 Single bed
Heating
Shower
room details

Room Rates & Availability Calendar

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Facilities

Ibis Birmingham Centre New Street Station Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.7/10Review score

General

No smoking on site
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Billiard tables

Guest Parking

Public parking is possible on site at GBP 15 per day.

Services

Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Ibis Birmingham Centre New Street Station Hotel Location

21 Ladywell Walk, Birmingham, B5 4ST

Map view

City landmarks

Gallery

Gas Hall Exhibition Gallery

3200 ft

Aquarium

National SEA LIFE Centre Birmingham

5200 ft

Library

Library of Birmingham

3800 ft

Landmark

Hall of Memory

4300 ft

Church

Birmingham Cathedral

4200 ft

Museum

Coffin Works

3900 ft

Museum

Thinktank Birmingham Science Museum

4400 ft

Landmark

Custard Factory

3300 ft

Landmark

Birmingham Repertory Theatre

4200 ft

Gallery

Ikon Gallery

4900 ft

Church

Birmingham Oratory

1.4 mi

Event hall

International Convention Centre Birmingham

4700 ft

Landmark

Gas Street Basin

3900 ft

Landmark

Burnaby Memorial

2200 ft

Event hall

Arena Birmingham

1.1 mi

Museum

Pen Museum

1.0 mi

Nearby

Mall

Bullring & Grand Central

1600 ft

50 - 54 Inge St / 55 - 63 Hurst St

Birmingham Back to Backs

500 ft

Art object

Statue of Horatio Nelson

1500 ft

Church

Saint Martin in the Bull Ring

1300 ft

Shopping Area

The Arcadian Centre

300 ft

New St.

Rotunda

1400 ft

Theatre

The Old Rep Theatre

1400 ft

Restaurants

Malaysian Delight

100 ft

8 Ladywell Walk

Peach Garden

200 ft

34 Ladywell Walk

New Sum Ye

400 ft

Unit B206 Arcadian Centre 70 Hurst Street

Look In Takeaway Restaurant

200 ft

6 Ladywell Walk

The Sly Old Fox Theatre Birmingham

400 ft

54-56 Hurst Street

Mr Pretzels Bullring

400 ft

Upper Dean St Upper Mall West Bullring

Grand Central Kitchen Birmingham

800 ft

7 Stephenson Street Adjacent to Metro Tram stop opposite New Street Station.

Soul Shack at The Sunflower Lounge

1000 ft

76 Smallbrook Queensway

Dixy Chicken

500 ft

21 Hurst Street

The Meat Shack

600 ft

17 Thorp Street

Explore Birmingham

Experience Birmingham

Birmingham Back to Backs

2 minutes walking

A preserved court of back-to-back houses, offering insight into Victorian life, with guided tours available.

Gas Hall Exhibition Gallery

12 minutes walking

A dynamic exhibition space featuring contemporary art and free admission days, perfect for art enthusiasts.

Thinktank Birmingham Science Museum

5 minutes driving

An interactive science museum with engaging exhibits and planetarium shows, great for families and curious minds.

Library of Birmingham

14 minutes walking

A striking architectural landmark with extensive resources, rooftop terrace, and free events throughout the year.

Ackers Adventure

10 minutes driving

An outdoor activity centre offering adrenaline-pumping skiing and water sports for thrill-seekers of all ages.

The Birmingham Botanical Gardens

6 minutes driving

A lush escape providing serene walks through themed gardens, ideal for relaxation and nature appreciation.

Malaysian Delight

1 minute walking

A cozy eatery specializing in authentic Malaysian cuisine, known for its flavorful dishes and casual atmosphere.

Peach Garden

1 minute walking

A vibrant Chinese restaurant offering a variety of dishes, perfect for a quick bite or a leisurely meal with family.

The Sly Old Fox Theatre

2 minutes walking

An intimate venue hosting theatrical performances and events, catering to all ages with a welcoming atmosphere.

National SEA LIFE Centre Birmingham

20 minutes walking

A family-friendly aquarium featuring diverse marine life, interactive exhibits, and close encounters with sea creatures.

Getting around

City Centre
Birmingham 11 min · 3000 ft
Airports
Birmingham (BHX) 23 min · 9.3 mi
East Midlands (EMA) 99 min · 41.0 mi
Train
Birmingham New Street 5 min · 1400 ft
Birmingham Moor Street Railway Station 6 min · 1700 ft
Bus
Bus stop 8 min · 2000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at GBP 15 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of GBP 12.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese, Polish, Greek, Arabic, Lithuanian, Latvian

Number of floors:

Number of rooms:

155

Former name

Ibis Birmingham City Centre

Reviews and Ratings

Feedback about Ibis Birmingham Centre New Street Station Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Ibis Birmingham Centre New Street Station Hotel is frequently chosen for its superb location, near the train station and attractions like the Hippodrome theatre. Guests appreciate the clean, functional rooms, equipped with amenities like a hairdryer and extra pillows. The rooms might be considered small by some, but the hotel's value for money and access to fresh air through openable windows are commonly highlighted. A convenient bag drop service lets guests explore without luggage.

Review score

Based on 6 verified reviews

8.3 /10

Great

100%

Recommend

Location

8.8/10

Staff

8.6/10

Facilities

7.7/10

Comfort

7.9/10

Pros

Excellent location

Spotlessly clean rooms

Friendly staff

Satisfactory breakfast

Cons

Limited parking

Noisy nightclub

Poor bed quality

based on 2292 reviews

3.5/5

Rowan from Ireland

Family with children

Family Room One Double Bed One Single Bed

3 nights in November 2025

Reviewed: January 01, 2026

7/10

pool table friendly staff socialising area loud noise uncomfortable bed

The staffs were very friendly and they welcome me warmly. My room was clean and its bed were comfy. I found extra pillows in the wardrobe. The reception area had a pool table there. I thought it was a nice socialising area before go out.

The noise from outside disturbs me. People was banging on doors all through the night.

0 Helpful

Elijah from United States

Single

Double Room

3 nights in November 2025

Reviewed: February 11, 2026

9.0/10

awesome central location!

clean room cute staff

the hotel room was super nice and neat with all the necessary facilities present. i found the staff very polite and cute, a great first impression! breakfast was also value for money (especially the pastries!).

the room was too warm and the windows didn't open far enough for fresh air. with the windows open, it became really noisy due to an event outside, which wasn't ideal.

Rooms

9/10

my double room had comfortable bedding and effective climate control and blackout curtains ensured a restful night. i appreciated the well-stocked tea and coffee facilities.

Service

10/10

The staff at reception was efficient and helpful with local directions. I noticed they promptly addressed guest requests and maintained a tidy, cute lobby area for all visitors.

Dining

8/10

The breakfast buffet featured a variety of hot and cold options, including fresh fruit and pastries. The dining area was clean and well kept by attentive staff members.

0 Helpful

David from United Kingdom

Couple

Double Room

3 nights in November 2025

Reviewed: January 22, 2026

9/10

Opera Getaway

swift check-in tremendous convenience

The proximity to the hippodrome theatre was amazing. Attending the opera was seamless and good. the early bag drop was also useful, great to explore without luggage after checkout (a true convenience!).

0 Helpful

Jackson from United States

Business traveller

Twin Room

3 nights in October 2025

Reviewed: January 10, 2026

7/10

convenient location tidy room thin walls small bathroom

the room was very clean and tidy. the location near china town was quite convenient, offering easy access to many restaurants..

the room had a door to the next room. i could clearly hear conversations next door, diminishing privacy. the bathroom felt too small, limiting comfort..

0 Helpful

Reese from United States

Couple

Double Room

3 nights in November 2025

Reviewed: November 29, 2025

8.7/10

Central Stay

convenient station modern bathroom tea supplies safer environment

The hotel is near New Street station, just a short walk. My room included a modern bathroom with tea and coffee supplies. A fan was provided, helpful. Security at night checked guests' room numbers ensuring a safer environment.

The room decor felt a little dated.

Facilities

8/10

The location is very close to the train station.. it's about five to six minutes on foot. Staff ensured the safety of the residents. The reception service worked well.

Dining

9/10

I found a good selection at the buffet breakfast. The selection included several choices for a reasonable price. The setup of the buffet was nice and tidy.

Rooms

9/10

The room was clean and tidy upon my arrival. It included a modern bathroom with coffee and tea. A fan was also in the room... I found this useful.

0 Helpful

jack from united kingdom

double room

3 nights in August 2026

Reviewed: November 01, 2025

9.0/10

convenient central stay

friendly staff comfortable bed clean bed linen new kettle

the breakfast staff were really friendly, which i appreciated. the beds were comfortable, and the provided bed linen plus towels felt fresh. i noticed the kettle was new, as did the shower fixture.

The access to the lift requires keycards, and my card stopped working. I had to return to the front desk for a replacement which was slightly inconvenient.

Facilities

8/10

The hotel restaurant offered good food options. customer service was efficient. Nothing seemed too difficult. the restaurant maintained high operational standards. Cleanliness was evident.

Location

10/10

The location provided very easy access to key areas. It was near the station. various shops and eating places surrounded the hotel. transportation links were convenient. No car was needed.

Service

9/10

The team was friendly and always helpful. Requests were promptly addressed. the staff seemed knowledgeable and efficient. They handled inquiries well. there was always someone available. Support was continuous and reliable.

0 Helpful

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