Name: Four Points Flex By Sheraton Newcastle
Address: 15 Westgate Road, Newcastle upon Tyne, Tyne and Wear, NE11SE
Price range: US$86+
Rating: 8.2

Four Points Flex By Sheraton Newcastle Exterior photo

Key details

About the Hotel

15 Westgate Road, Newcastle upon Tyne, NE11SE

Steps from the Quayside

Great

8.5

8.6

/10

4.2

Loved by Four Points Flex By Sheraton Newcastle guests

Comfortable beds

Good breakfast

Spacious room

Attentive staff

Four Points Flex By Sheraton Newcastle - A contemporary hotel in Quayside with river views and easy city access

Located in Quayside, Four Points Flex By Sheraton Newcastle features views of the River Tyne and is within walking distance of Newcastle train station. The hotel offers 99 contemporary rooms with tea and coffee makers, flat-screen TVs, and city views, some overlooking the Tyne Bridge. A buffet breakfast is served in the lounge bar, which also operates as a casual evening spot for drinks. Nearby attractions include the Baltic Centre for Contemporary Art (1 km) and Grey Street, known for its historic architecture. The property provides free Wi-Fi and digital check-in, with Marriott Bonvoy members receiving complimentary in-room internet access. Stay Effortlessly is the brand's focus, emphasizing efficiency and comfort. Four Points Flex By Sheraton is a 15-minute walk from the Gateshead Millennium Bridge and 0.5 km from Newcastle's nightlife hubs.

Pros

Walking distance to Newcastle train station and major attractions like the Tyne Bridge (0.5 km).

Contemporary rooms with tea/coffee facilities and city or river views.

Complimentary Wi-Fi for Marriott Bonvoy members who book directly.

Buffet breakfast includes a full cooked spread and continental options.

Cons

No on-site parking; nearest option is Grainger Town (0.5 km).

Lounge bar serves a limited evening menu, with more dining options requiring a short walk.

Select your room type

Four Points Flex By Sheraton Newcastle offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room
2 persons
165 sq. feet
1 Double bed
Heating
Shower
room details
Family Room One Double Bed Two Bunk Beds
2 persons
195 sq. feet
1 Double bed and 2 Bunk beds
Heating
Shower
room details
Efficient Double Room
2 persons
140 sq. feet
1 Double bed
Heating
Shower
room details

Show all rooms

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Facilities

Four Points Flex By Sheraton Newcastle offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Leisure/ TV room

Room features

Heating
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV

Four Points Flex By Sheraton Newcastle Location

15 Westgate Road, Newcastle upon Tyne, NE11SE

Map view

City landmarks

Bridge

Gateshead Millenium Bridge

1.1 mi

Museum

Discovery Museum

3000 ft

Event hall

Sage Gateshead

3100 ft

Museum

Life Science Centre

2300 ft

Gallery

Laing Art Gallery

3200 ft

Gallery

Baltic Centre for Contemporary Art

4000 ft

Stadium

St James' Park

3600 ft

Museum

The Great North Museum

4900 ft

Museum

Victoria Tunnel

1.0 mi

Monument

Grey's Monument

2200 ft

Gallery

The Biscuit Factory

5100 ft

Mall

Eldon Square

3300 ft

Landmark

Grainger Town

2400 ft

Square

The Blue Carpet

3100 ft

Nearby

Night club

Newcastle Castle

600 ft

Church

Newcastle Cathedral

800 ft

The Gate Newgate Street

The Gate

1800 ft

Bridge

The Tyne Bridge

2000 ft

Event hall

O2 Academy Newcastle

1400 ft

Theatre

Theatre Royal

1700 ft

Bridge

High Level Bridge

1300 ft

Cinema

Tyneside Cinema

1600 ft

Opera House

Tyne Theatre and Opera House

600 ft

Theatre

Newcastle Arts Centre

1200 ft

Market

Grainger Market

1800 ft

Bridge

Swing Bridge

1400 ft

Museum

Holy Jesus Hospital

1800 ft

Bessie Surtees House 41-44 Sandhill Quayside

Historic England

1300 ft

Church

Cathedral Church of St Mary

1700 ft

Restaurants

Deli Central

600 ft

Arch 9 Forth Street

Chillipepper Sandwiches & More

800 ft

Arch 1 Forth Street

Public House J.D Wetherspoon

400 ft

48 Westgate Road

The Quayside

1300 ft

35-37 Close Quayside

The Mile Castle

900 ft

The West Road and Grainger Street

Dog and Scone

700 ft

22 Pudding Chare

Ugot

600 ft

Newcastle Station Neville Street Newcastle Central Station

Acropolis Street Food

500 ft

Pilgrim Street Quayside Unit 48

The Redhouse

1400 ft

32 Sandhill Quayside

Mark Toney Cafe and Ice Cream Parlour Grainger Street

1100 ft

53 Grainger Street

The Town House

900 ft

Grainger Street

Burger King

1600 ft

Neville Street Central station

Explore Newcastle upon Tyne

Explore Newcastle

Newcastle Castle

2 minutes' walk

Historic fortress offering insights into the city's medieval past with guided tours and events throughout the year.

Discovery Museum

11 minutes' walk

An interactive museum featuring local history, including maritime exhibits and themed events for families.

The Tyne Bridge

8 minutes' walk

Iconic symbol of Newcastle, providing stunning views and photo opportunities along the river.

Life Science Centre

9 minutes' walk

Interactive science center with hands-on exhibits and IMAX cinema, making it a hit with families and tech enthusiasts.

Whickham Thorns Outdoor Activity Centre

8-minute drive

Outdoor adventures, including climbing and archery. Booking in advance is recommended for certain activities.

Yoga at the Ouseburn Farm

10 minutes' drive

Relaxation-focused yoga sessions in a serene setting. Reservations are encouraged for classes, available many days of the week.

Public House J.D Wetherspoon

2 minutes' walk

Casual dining with a wide selection of beers and pub fare. Known for its affordable meals and friendly atmosphere.

The Mile Castle

4 minutes' walk

Local pub offering traditional British dishes. Features a relaxed vibe and boasts a diverse menu catering to various tastes.

Jesmond Dene

10 minutes' drive

Beautiful park with scenic walking paths, picnic spots, and play areas, perfect for families and leisurely strolls.

The Sage Gateshead

20 minutes' drive

World-class concert hall hosting live music events, from classical to contemporary, appealing to all ages.

Getting around

City Centre
Newcastle upon Tyne 8 min · 2000 ft
Airports
Newcastle (NCL) 19 min · 7.5 mi
Durham Tees Valley (MME) 99 min · 40.8 mi
Train
Newcastle Train Station 4 min · 1000 ft
Bus
Bus stop 4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 13.95 per person.

Pets

Pets are not allowed.

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

sleeperz hotel newcastle

Reviews and Ratings

Feedback about Four Points Flex By Sheraton Newcastle from previous guests about their experience.

Review summary

Based on recent reviews

Four Points Flex By Sheraton Newcastle is appreciated for its proximity to the train station, making it easy to get around. Guests often find the rooms clean and modern, highlighting comfortable beds and good showers. While some guests have noted that rooms can be small with limited space for clothes, the hotel's location and overall cleanliness are frequently praised, and some guests mentioned they ate at a local cafe.

Review score

Based on 5 verified reviews

8.2 /10

Great

100%

Recommend

Location

9.5/10

Staff

9.2/10

Facilities

8.5/10

Free Wi-Fi

8.7/10

Pros

Central station proximity

Friendly staff

Clean room

Good breakfast choice

Cons

Uncomfortable bed

Soft pillows

Limited storage space

Patrick from Ireland

Business traveller

Standard Double Room

3 nights in November 2025

Reviewed: February 05, 2026

8/10

Convenient and Well-Located Hotel

convenient location friendly staff clean room

The hotel's location is very convenient, particularly for travellers arriving by train since it is near the station. I found the staff to be friendly and helpful. The room was mostly clean (I appreciated this a lot) and had the amenities I required. I was provided with an extra duvet to stay warm because the room was quite cold.

Dining

9/10

The breakfast had a good selection of items and tasted great. It offered choices that suited various dietary needs and preferences. I found the dining area clean and well-kept, with staff that ensured everything was stocked efficiently.

0 Helpful

Victoria from United Kingdom

Single

Standard Double Room

3 nights in November 2025

Reviewed: January 28, 2026

9.0/10

happy days at central stay

friendly staff breakfast service comfortable bed nice view

staff were friendly . breakfast service had several options available. the room had a comfortable bed and a study table. the window offered a view.

the room was a little noisy because is near a train station.

Facilities

9/10

the hotel has easy access to public transport. the central location meant many shops are nearby. a bouncer was present at the door during the evening, i see this is a plus.

Dining

9/10

breakfast includes a variety of options. i found the breakfast service very good. i see the coffee machine had hot water available. i really enjoyed my mornings.

Rooms

8/10

the room had adequate space. the large window allow light to come in. my room includes a television that worked fine. it also offers a study table.

Location

10/10

the hotel provides a central location. i walked just a few minutes to the train station. i notice lots of restaurants and pubs nearby. it was super convenient for exploring the city.

0 Helpful

amelia from united kingdom

Family with children

standard double room

2 nights in October 2025

Reviewed: January 10, 2026

9.0/10

great experience

clean rooms tidy room friendly staff

the rooms were very clean and tidy. i stayed 2 nights and the cleaners even came in after the first night and tidied the room. staff were very friendly and approachable, it was a really nice place.

Our room was not cleaned properly after the first night. One bed was made, but the other two beds were not.

Dining

9/10

A very good breakfast buffet was available each morning. It was a perfect way to prepare for exploring the city.

Service

10/10

Reception staff were excellent, really friendly and helpful. They provided useful information about local attractions. i especially appreciated their quick response to any questions i had .

Location

9/10

The location was very convenient, being in the city center. it was a short walk from the train station and close to several restaurants. This made getting around very easy

Facilities

8/10

The hotel offered free wifi, which worked reliably throughout the building. This allowed me to stay connected and handle work tasks efficiently. there was also a fitness center on-site with cardio equipment.

Rooms

9/10

The room was a good size and very quiet, nice for restful nights. it included air conditioning and tea and coffee making facilities. These amenities.

0 Helpful

hannah from united kingdom

Single

standard double room

3 nights in November 2025

Reviewed: December 05, 2025

9/10

convenient city stay

great location clean linen helpful staff

i found the location very convenient, just a short walk from the train station (this made arrival and departure easy). the room featured clean linen and towels, which i appreciated. staff allowed me to store my luggage before check-in, very helpful.

the air conditioning made quite a bit of noise even when it was turned off, disturbing my sleep.

Dining

8/10

the breakfast included a selection of items. it started at 7am during the week, a convenient time. it opened at 8am on weekends, a schedule i considered fair enough, it was easy for me to plan around it.

0 Helpful

Charles from United Kingdom

Single

standard double room

3 nights in November 2025

Reviewed: November 29, 2025

6/10

ineffective heating system train rumbles

i found the room unusually COLD. the heating system was ineffective, and a small portable heater did little to improve the situation. additionally, the noise from the nearby train station was more pronounced than expected. TRAIN rumbles occurred frequently and disrupted sleep.

0 Helpful

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