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Le Petit Charme-Inn, Zermatt

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From$213 /night
Check-in
30Jul
Check-out
31Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Metzggasse 28, Zermatt
-
Steps from the Matterhorn Museum
Great
8.3
8.8
/10

Le Petit Charme-Inn - A 2-star chalet-style hotel with Matterhorn views, ski storage, and free breakfast

Featuring a chalet-style design with Matterhorn views from select rooms, this 2-star property offers 20 air-conditioned guestrooms with flat-screen cable TVs, private bathrooms with showers or bathtubs, and wooden furnishings. A complimentary buffet breakfast is served daily from 7 AM at Le Petit Charme-Inn, and the on-site restaurant serves traditional Alpine cuisine. The rooftop terrace provides panoramic Matterhorn vistas, while amenities include free WiFi, ski storage, a lounge, and laundry services. Located 200 meters from St. Mauritius Church and Zermatt's main street, the hotel is steps from Matterhorn Museum and 0.2 km from Zermatt-Furi Gondola. Gorner Ridge, Unterrothorn, and Matterhorn Ski Paradise are accessible nearby. Guests arriving by car must leave vehicles in Täsch, 5 km away, and use the Matterhorn Gotthard Railway shuttle, which runs every 20 minutes.

Pros

Panoramic Matterhorn views from the rooftop terrace

Complimentary buffet breakfast served daily

Centrally located, 200 meters from Zermatt's main street and key landmarks

Ski storage and shuttle service available

Free WiFi throughout the property

Cons

No on-site parking; vehicles must be left in Täsch, 5 km away

5-night minimum stay required during high season

Select your room type

Le Petit Charme-Inn offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Single Room
    2 persons
    12 sq. feet
    1 Single bed
    Heating
    Shower
  • Twin Room
    2 persons
    15 sq. feet
    1 King-size bed
    Heating
    Shower
  • Triple Room
    2 persons
    18 sq. feet
    3 Single beds
    Heating

Room Rates & Availability Calendar

Check availability and prices for your dates now!
July 2026 - July 2027
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Check-in/ Check-out

Facilities

Le Petit Charme-Inn offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Ski storage
  • Lift
  • Vending machines
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Services

  • Housekeeping

Room features

  • Heating
  • Terrace

Media

  • Flat-screen TV
Show more

Le Petit Charme-Inn Location

Metzggasse 28, Zermatt
Explore Zermatt
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Matterhorn Museum
7 minutes' walk
Insights into Zermatt's history and the iconic Matterhorn, featuring artifacts and engaging exhibits.
Mountaineer's Cemetery
7 minutes' walk
A poignant tribute to climbers who lost their lives in the Alps, this cemetery offers serenity and reflection.
Gorner Gorge
18 minutes' walk
Breathtaking views of a natural gorge formed by glacial water; trails showcase dramatic rock formations.
Sunnegga
30 minutes' walk
A gateway to panoramic mountain views, hiking trails, and outdoor activities; renowned for its scenic beauty.
Forest Fun-Park Zermatt
18 minutes' walk
An adventure park offering zip lines and tree rope courses, perfect for thrill-seekers of all ages.
Relaxing at Leisee
30 minutes' walk
A serene lake ideal for picnicking and unwinding, surrounded by stunning mountain views and hiking trails.
Cup's Italian Coffee House
4 minutes' walk
Charming café serving authentic Italian coffee and pastries, perfect for a quick break or casual lunch.
Restaurant Schäferstube
7 minutes' walk
A cozy eatery with a menu of Swiss specialties including fondue; known for its warm ambiance and local wines.
Zermatt Music Festival
10 minutes' walk
A vibrant festival featuring live music performances, showcasing local and international artists in various genres.
The English Church
5 minutes' walk
Hosts regular events and community gatherings, offering a welcoming space for visitors and locals alike.
Getting around
  • City Centre
    Zermatt 4 min  ·  1000 ft
  • Airports
    Sion (SIR) 116 min  ·  47.8 mi
    Agno (LUG) 243 min  ·  100.5 mi
  • Train
    Zermatt railway station 9 min  ·  2300 ft
    Train 2 min  ·  400 ft
  • Bus
    Bus stop 19 min  ·  7.5 mi
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Property information and rules
Check-in
from 15:00-20:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Le Petit Charme-Inn guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Italian
Number of floors:
4
Number of rooms:
20

Reviews and Ratings

Feedback about Le Petit Charme-Inn from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Le Petit Charme-Inn is often praised for its cleanliness, comfortable rooms, and convenient location near the center of Zermatt and the Matterhorn lifts, making it easy to explore the town's shops and activities. Guests appreciate the varied and tasty breakfast buffet, and some rooms offer amazing views, especially from the rooftop terrace. While some have noted the walk from the train station involves a small hill, many find the value and overall experience worthwhile.
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Review score
Based on 966 verified reviews
8.3 /10
Great
89 %
Recommend
Breakfast
9.2/10
Staff
9.1/10
Facilities
8.0/10
Paid Wi-Fi
8.1/10
Pros
Friendly staff
Delicious breakfast
Great rooftop view
Handy location
Cons
Ongoing construction
Building work nearby
Guest reviews
based on 966 reviews
8.3/10
based on 2303 reviews
8.3/10
Nathaniel from United States
Single
Twin Room
3 nights in November 2025
|
Reviewed: February 03, 2026
6/10

Mixed Feelings About This Stay

squeaky bed outdated furniture
The breakfast offered a super good start to the day.
The room was small. I could barely move with my luggage inside and the furniture felt quite outdated. The bed squeaked loudly whenever I moved. the shower mostly ran cool or cold rather than hot.
0 Helpful
Brian from United Kingdom
Single
Twin Room
3 nights in November 2025
|
Reviewed: January 26, 2026
9/10
polite staff breakfast selection drink voucher
The staff was very polite and helpful. A wide selection of breakfast items was available and of good quality. Bar prices were reasonable, and i got a drink voucher for each day i waived room cleaning.
the water in the shower sometimes smelled bad.
0 Helpful
connor from canada
Single
twin room
3 nights in November 2025
|
Reviewed: January 16, 2026
8.8/10

cozy stay in the mountains

convenient location breakfast options ski bus
I appreciated the location. It was a short walk to the ski bus stop, serving the matterhorn express. the gornergrat and sunnega funicular were also easily accessible. breakfast offered many options, which i liked very much.
the room could have used a little more light, as there were only three small wall lamps.
Rooms
8/10
The twin room included a decently spacious bathroom. It was quite modern. the large window offered a great view. I could see the town.
Service
9/10
The staff was very friendly and helpful. I really appreciated their assistance. claudia at reception was cheerful and informative. She made my arrival smooth.
Dining
9/10
The breakfast selection was really good. I was always replenished. there were many options available. I found everything fresh and tasty.
Facilities
9/10
The hotel provides a rooftop terrace. it adds a great socializing space. i also used the lift in the building. It made moving luggage easy.
0 Helpful
|
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Mary from United Kingdom
Single
single room
4 nights in November 2025
|
Reviewed: December 22, 2025
7/10
amazing staff rooftop view good breakfast night manager rude receptionist locked door
the staff was really amazing. they shared good spots to enjoy a view around the village. the breakfast was good, and the rooftop view was amazing. its a view i won't forget.
the doors are locked at 8pm because they don't have a night manager. one morning the woman receptionist was rude and abrupt. i couldnt believe it was the same person i met before.
0 Helpful
Frederick from Germany
Single
Twin Room
4 nights in November 2025
|
Reviewed: November 30, 2025
8.8/10

Excellent Stay with Matterhorn Views

convenient location complimentary beverage fine view
The hotel's location is convenient as it is a short walk to the train station. I appreciated the complimentary beverage offered for skipping room cleaning. The rooftop lounge area provided fine views, particularly on clear mornings. I found it wonderful to relax there after a day of exploring.
The room was smaller than expected. I wish the space had been better optimized to accommodate luggage and personal belongings effectively.
Location
9/10
The hotel is situated a short walk from the train station. Several restaurants and shops are nearby, which offers convenience for dining and shopping. The proximity to main transportation hubs simplifies travel to various attractions.
Rooms
8/10
The twin room included comfortable beds. Cleanliness was maintained daily enhancing the overall comfort. The attached toilet provided added convenience.
Service
9/10
The staff offered recommendations for local dining options. Check-in included a thorough explanation of hotel amenities, ensuring understanding of available services. Staff explained the conditions of not having the room cleaned.
Facilities
9/10
A rooftop lounge offers panoramic views, perfect for relaxation. A lift provides access to upper floors. The free breakfast buffet includes variety.
Dining
9/10
The breakfast includes fruit, bread, and nuts, which catered to different tastes. A variety of options were available ensuring everyone found something. Coffee and other beverages were also readily available during breakfast hours.
0 Helpful
|
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Emily from United States
Single
Twin Room
3 nights in August 2025
|
Reviewed: September 11, 2025
9/10

Unexpectedly Charming Stay

excellent service quiet location fresh bread
The staff provided excellent, friendly service. I appreciated the quiet location. The breakfast provided a very good variety of fresh bread and other choices. There was a nice rooftop chill area to relax in..
I noticed the rooms, elevator, and stairwell were somewhat small, perhaps requiring some maneuvering.
Dining
9/10
Breakfast offered fresh-made bread and many choices. The hotel made the dining space available outside breakfast hours. A hot and cold water dispenser was available.
0 Helpful
|
Show more
Walter from Germany
Family with children
Twin Room
3 nights in August 2025
|
Reviewed: September 09, 2025
6/10
unpleasant odor worn mattress
The bathroom had an unpleasant odor that seemed to come from the drain. i found this quite bothersome. It lingered. also, the bed was not very comfortable. the mattress felt worn. i hoped for better bedding. i was disappointed by the sleep quality.
0 Helpful
FAQs
About Le Petit Charme-Inn
How far is Le Petit Charme-Inn from the Zermatt train station?
The hotel is a 10-minute walk from Zermatt train station.
What are the check-in and check-out times at Le Petit Charme-Inn?
Check-in is at 15:00 and check-out is at 11:00.
Is breakfast included in the stay at Le Petit Charme-Inn?
A scrumptious breakfast buffet is available for an additional charge of 18 CHF.
What nearby dining options are available from Le Petit Charme-Inn?
Nearby restaurants include Restaurant Whymper-Stube, Brown Cow, and Elsie's Wine and Champagne Bar, all within 0.5 km.
Does Le Petit Charme-Inn provide ski facilities?
The hotel offers ski storage and is located just a 7-minute walk from the ski lifts.
What amenities are included in the rooms at Le Petit Charme-Inn?
Rooms feature flat-screen TVs with cable channels, private bathrooms, and wooden furnishings.
What entertainment options does Le Petit Charme-Inn offer for guests?
Guests can enjoy activities such as skiing, hiking, snowboarding, and mountain biking.
How far is Le Petit Charme-Inn from the Matterhorn Museum?
The hotel is just 0.5 km from Matterhorn Museum.
Is there free Wi-Fi available at Le Petit Charme-Inn?
Free Wi-Fi is available throughout the hotel.
What views can guests expect from the rooftop terrace of Le Petit Charme-Inn?
The rooftop terrace offers panoramic views of the Matterhorn Mountain.

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