What is the check-in and check-out policy at The Chapter Hotels - Falcon Hotel?
Check-in is at 15:00 and check-out is at 11:00.
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Falcon Hotel, London
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Key details
About the Hotel
11 Norfolk Square, London, W2 1RU,
- Steps from Hyde Park
Nice
6.1
7.9
3.9
The Chapter Hotels - Falcon Hotel - A budget-friendly stay near Paddington Station with varied room options and breakfast service
Located just a 2-minute walk from Paddington Tube Station, The Chapter Hotels - Falcon Hotel provides budget accommodation in central London. Guests can choose from 10 room types, ranging from compact single rooms to family suites accommodating up to five guests. Each room includes a 32-inch LCD TV (some with 43-inch smart TVs), tea and coffee-making facilities, and free Wi-Fi. Some rooms feature park views, while others have balconies facing Norfolk Square. A continental and traditional English breakfast is served buffet-style in the mornings, with numerous nearby pubs and restaurants available for other meals. The property is a 5-minute walk from Hyde Park and a 20-minute walk from Oxford Street. Various communal amenities include a furnished outdoor terrace, a guest computer with printing services, and city maps in the lobby.
Pros
The hotel is situated in a convenient location, within a 2-minute walk to Paddington Station and a 5-minute walk to Hyde Park.
Multiple room configurations are available, including interconnecting suites suitable for families.
Breakfast offers both traditional English and continental options in an all-you-can-eat buffet format.
Cons
Some single rooms are located on higher floors and lack elevator access.
Limited reception hours (8 a.m. to 8 p.m.) with no luggage assistance available.
Select your room type
Falcon Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Standard Double Room2 persons6 sq. feet1 Double bedHeatingShowerroom details
- Double Room Private External Bathroom2 persons6 sq. feet1 Double bedHeatingShowerroom details
- Standard Twin Room2 persons7 sq. feet2 Single bedsHeatingShowerroom details
Show all rooms
Room Rates & Availability Calendar
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Check-in/ Check-out
Facilities
Falcon Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Express check-in/ -out
- No pets allowed
- 24-hour security
Guest Parking
- No parking available.
Room features
- Heating
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Show more
Falcon Hotel Location
11 Norfolk Square, London, W2 1RU,
Explore London
Nearby Activities and Attractions
Hyde Park
17 minutes' walk
Hyde Park offers vast green spaces, tranquil lakes, and public events like concerts. A perfect spot for relaxation and picnics.
Kensington Palace
19 minutes' walk
This historic royal residence features stunning gardens and exhibitions. A glimpse into royal life and nature.
The British Museum
35 minutes' walk
Housing world art and artifacts, the British Museum is renowned for its free admission and enriching exhibitions.
Natural History Museum
25 minutes' walk
Famous for its dinosaur exhibit and architecture, the museum captivates visitors of all ages with educational displays.
Biking in Hyde Park
17 minutes' walk
Bike rentals are available around Hyde Park, offering scenic routes. Ideal for thrill-seekers and leisurely cycling.
Spa Days at nearby wellness centers
10 minutes' drive
Enjoy a relaxing spa day at local wellness centers. Treatments range from massages to facials, perfect for unwinding.
Mimos Cafe Bar
1 minute' walk
A lively cafe offering a menu of fresh breakfast options and coffee in a casual setting. Vegetarian options available.
Sussex Fish Bar
1 minute' walk
Known for its fish and chips, this local favorite combines quick service with classic London takeout fare.
La Tazza Cafe
3 minutes' walk
Offers a cozy atmosphere with delicious Italian coffee and pastries. Perfect for a quick bite or a relaxed afternoon.
Royal Albert Hall
10 minutes' drive
An iconic venue known for its performances ranging from classical music to modern concerts. Check the schedule for events.
The Comedy Store
20 minutes' drive
Renowned for its comedy shows and lively atmosphere. A great spot for an evening filled with laughter.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Languages
English, Italian, Romanian, Japanese, Persian
Number of rooms:
21
Reviews and Ratings
Feedback about Falcon Hotel from previous guests about their experience.
Show more
Pros
Central location
Comfortable beds
Friendly staff
Clean room
Private balcony
Cons
No elevator
Tight bathroom
Low shower pressure
Guest reviewsbased on 541 reviews
Christopher from United States
Single
Twin Room
3 nights in November 2025
|
Reviewed: January 24, 2026
8.5/10
convenient location
convenient location quick response clean rooms
the location proved very convenient, i found easy access to paddington station. the staff responded quickly to my needs. the rooms were clean, and that meant a lot.
the toilet was the smallest i have ever seen. i think the bathroom really needed more ventilation.
Rooms
8/10
my room was quite clean upon arrival, and the beds looked neatly made. the space was not overly large, but it worked for a short stay. it included basic furniture.
Service
9/10
staff members helped with my luggage upon arrival, and they answered my questions. they were efficient during check-in. front desk personnel was available around the clock, it was nice.
Facilities
8/10
the wifi was available without extra charge, i used it. i saw vending machines for snacks and drinks in the lobby. it is useful for a quick bite or drink.
Dining
9/10
nearby, i noticed several restaurants were within easy walking distance. there were pubs available offering meal options. there seemed a decent range of cuisines. i did not eat at the hotel itself.
0 Helpful
|
isabella from italy
Single
single room
4 nights in November 2025
|
Reviewed: December 09, 2025
8.7/10
convenient location and friendly service!
quick resolution lovely hosts convenient location cute staff
The staff was cute. i appreciated the quick resolution of a faulty socket in my room. Maintenance addressed it promptly! the hosts were indeed lovely. i found it easy to get around because of the hotel's location, convenient.
the room i stayed in did not have a table, made enjoying meals a bit challenging. it would have added to the room's functionality if a table were available. this small addition could enhance the experience considerably.
Rooms
8/10
The room size suits a solo traveler. It is comfortable for one person. the room includes a single bed, a small desk, and a compact closet. it provides sufficient space for luggage and personal belongings.
Service
9/10
reception operates 24/7, ensuring assistance is always available. staff members offer directions and guidance for local attractions. they also provide luggage storage both before check-in and after check-out for added convenience.
Facilities
9/10
The hotel provides complimentary wifi access in all rooms. This allows guests to stay connected easily. breakfast is available each morning from 7:00 am to 9:30 am in the dining area. the hotel also offers a laundry service.
0 Helpful
|
hannah from united kingdom
Single
single room
3 nights in November 2025
|
Reviewed: December 05, 2025
9.0/10
convenient stay near paddington
convenient location helpful staff friendly staff
the hotel is close to paddington station. many shops and restaurants are nearby. the reception staff are friendly and helpful. i had no unpleasant surprises at all.
the water pressure in the shower wasn't great.
Location
10/10
paddington station is just a block away from the hotel. access to the underground and the train to the airport is easy. numerous dining options are also within steps of the hotel.
Service
9/10
the front desk staff provided clear directions to attractions. they let me check in early and leave my bags the following day. staff members were nice and attentive .
Facilities
8/10
drinking water is available in the entrance , which i appreciated. i had my own toilet and shower in the room. a kettle with tea, coffee, and milk pots was in the room.
0 Helpful
|
steve from united kingdom
Single
single room
3 nights in August 2025
|
Reviewed: October 11, 2025
9.0/10
convenient stay
great location friendly staff easy departure paddington express
Location near paddington station suited my needs very well. the area had several dining options nearby. i found the staff friendly. They showed genuine interest in my travel plans. the proximity to heathrow via paddington express made my departure easy. i would book here again.
the stairs proved a bit challenging with luggage, as there is no lift.
Facilities
8/10
the hotel offers luggage storage both before check-in and after check-out, very useful. the reception area includes tourist information and maps. there are no lifts, access to upper floors is only by stairs.
Rooms
8/10
my single room had basic furnishings. it included a small wardrobe, a desk, and a chair. the tv had access to freeview channels! though the bathroom was very small, it was functional.
Dining
9/10
the hotel does not have an on-site restaurant. there are numerous cafes, restaurants, and pubs within a short walk. i found several options offering breakfast and dinner nearby.
Service
10/10
the reception staff was helpful with directions. i found the staff available 24/7, ensuring someone was always present!
Location
10/10
The hotel is very close to paddington station. This made access to transportation very simple. it is situated on a quiet side street, away from the main road. a small park sits across the street.
0 Helpful
|
Susan from United Kingdom
Single
single room
3 nights in August 2026
|
Reviewed: September 04, 2025
6/10
some issues
small room tiny shower
I was a bit disappointed with my room. it was small. the shower was also tiny. It was hard to move. there was no outlet near the bed. it was difficult to charge my phone overnight.
0 Helpful
Show more reviews
FAQs
About Falcon Hotel
How far is The Chapter Hotels - Falcon Hotel from Paddington Station?
The hotel is just 200 meters from Paddington Station.
What type of breakfast is served at The Chapter Hotels - Falcon Hotel?
The hotel offers an all-you-can-eat breakfast buffet with traditional English and continental options.
What room amenities are available at The Chapter Hotels - Falcon Hotel?
Rooms feature a 32-inch LCD flat-screen TV, a telephone, tea and coffee making facilities, and a cooling fan.
Are there any popular restaurants near The Chapter Hotels - Falcon Hotel?
Nearby restaurants include Angus Steakhouse (0.5 km), London Street Brasserie (0.5 km), and Mimos Cafe Bar (0.5 km).
How far is The Chapter Hotels - Falcon Hotel from Oxford Street?
The hotel is a 20-minute walk from Oxford Street.
What attractions are close to The Chapter Hotels - Falcon Hotel?
Nearby attractions include Hyde Park (0.5 km) and Madame Tussauds (2 km).
Does The Chapter Hotels - Falcon Hotel have any outdoor facilities?
The hotel has an outdoor terrace with seating for guests.
What are the payment methods accepted at The Chapter Hotels - Falcon Hotel?
The hotel accepts American Express, Visa, Diners Club, JCB, Discover, and MasterCard.
Is there a smoking area at The Chapter Hotels - Falcon Hotel?
A designated smoking area is available on the outdoor terrace.
What is the nearest airport to The Chapter Hotels - Falcon Hotel?
London City Airport is approximately 33 minutes' drive from the hotel.
Does The Chapter Hotels - Falcon Hotel offer any special family accommodations?
The hotel offers large rooms designed for families, accommodating up to 4 adults.
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