What is the check-in and check-out policy at The Willows Boutique Stays By I-Stay Whitby?
Check-in is at 16:00 and check-out is by 10:00.
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The Willows Boutique Stays By I-Stay Whitby, Whitby
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Key details
About the Hotel
35 Bagdale, Whitby, YO21 1QL,
- Near Whitby Harbour
Great
8.8
The Willows Boutique Stays By I-Stay Whitby - A recently renovated aparthotel with kitchenettes and soundproof rooms near Whitby Beach
The Willows Boutique Stays By I-Stay Whitby offers double rooms and suites with soundproof walls, flat-screen TVs with streaming services, and electric kettles. Certain units include private entrances, outdoor furniture, or kitchenettes equipped with stovetops, microwaves, and refrigerators for meal preparation. The aparthotel provides private bathrooms with showers, hairdryers, and free toiletries, along with seating areas and heating. Some accommodations feature carpeted or parquet floors, wardrobes, and garden patios. Landmarks such as Whitby Abbey and Whitby Beach are within 0.5 km, while Pannett Park and the Whitby Museum are 300 meters away. The Willows Boutique Stays By I-Stay Whitby also offers private check-in and check-out. Dining options within 1 km include Bagdale Hall and Mings Palace.
Pros
Certain units feature private entrances and outdoor furniture.
Kitchenettes with stovetops and microwaves allow for in-room meal preparation.
Soundproof walls and streaming-enabled flat-screen TVs enhance guest comfort.
Proximity to Whitby Abbey and Pannett Park makes exploration convenient.
Cons
No on-site restaurant is listed for dining.
Some units may require walking to nearby dining options within 1 km.
Select your room type
The Willows Boutique Stays By I-Stay Whitby offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Suite 2 Courtyard Super King Room2 persons17 sq. feet1 King-size bedHeatingShowerroom details
- Suite 3 –Courtyard King Room2 persons17 sq. feet1 Double bedHeatingShowerroom details
- Suite 8 –Classic King First Floor2 persons16 sq. feet1 Double bedHeatingShowerroom details
Show all rooms
Room Rates & Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Willows Boutique Stays By I-Stay Whitby offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Security
- Smoke detectors
- Key access
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Dining
- Outdoor dining area
Children
- Cots
Room features
- Heating
- Sitting area
- Patio
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
The Willows Boutique Stays By I-Stay Whitby Location
35 Bagdale, Whitby, YO21 1QL,
Explore Whitby
Explore Whitby
Whitby Abbey
17 minutes' walk
Stunning ruins of a 7th-century abbey with breathtaking views and a rich historical narrative.
Captain Cook Memorial Museum
10 minutes' walk
Insight into the life of Captain Cook, featuring maps and artifacts from his voyages.
Whitby Lighthouse
11 minutes' walk
Iconic coastal beacon offering panoramic views of the North Sea and navigational history.
Whalebone Arch
12 minutes' walk
Famous landmark, symbolizing Whitby's whaling history, perfect for memorable photo opportunities.
Whitby Beach
13 minutes' walk
Relax on sandy shores or join in water sports like kayaking and paddleboarding-seasonal rentals available.
Whitby Harbour Boat Tours
6 minutes' walk
Scenic boat trips exploring the coastline, great for spotting marine wildlife on selected tours.
Pannett Park
4 minutes' walk
Beautiful park with walking trails, gardens, and a museum, ideal for leisurely afternoon strolls.
The Endeavour Experience Whitby
8 minutes' walk
Opportunity to sail on a replica of Captain Cook's ship, catering to adventurers and history buffs.
Humble Pie 'n' Mash
10 minutes' walk
Charming eatery known for its traditional pies and hearty meals, perfect for families and cozy dinners.
Silver Street Fisheries
6 minutes' walk
Renowned for its fish and chips, offering fresh, locally sourced seafood in a casual setting.
Porto Pizza
6 minutes' walk
Casual Italian dining featuring wood-fired pizzas and fresh pasta, suitable for all dietary preferences.
Coliseum Centre
5 minutes' walk
Welcoming venue with varied cuisine options, perfect for casual meals and family gatherings.
Whitby Wizard
11 minutes' walk
Fun, interactive attraction suitable for all ages featuring magic shows and exhibits for family enjoyment.
Dracula Experience Ltd
10 minutes' walk
Unique attraction that combines theater and history, telling tales of Bram Stoker's famous novel.
The Whistling Witch
7 minutes' walk
Cozy pub featuring live music and a friendly atmosphere, great for unwinding after a day of exploration.
The Pavilion Theatre
15 minutes' walk
Local theater hosting a variety of shows from comedy to drama, appealing to diverse audiences year-round.
Getting around
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Property information and rules
Check-in
from 16:00-23:00
Check-out
from 06:00-10:00
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Number of rooms:
14
Former name
the willows boutique stays central whitby
Reviews and Ratings
Feedback about The Willows Boutique Stays By I-Stay Whitby from previous guests about their experience.
Show moreShow less
Pros
Outside space
Spacious room
Excellent shower
Helpful staff
Cons
Thin walls
Bright lights
Guest reviewsbased on 224 reviews
Jordan from Australia
Couple
Suite 5 -Pannett Park View First Floor
3 nights in November 2025
|
Reviewed: February 10, 2026
9.0/10
Really good Stay with Amazing Views
cozy room peaceful retreat warm atmosphere
The room was cozy. It was thoughtfully decorated and seemed like a peaceful retreat after a day of exploring. The view was amazing (I felt I was in a dream!). Everything was super clean, and the atmosphere was warm.
It demands identification and card details again without clear justification. This resulted in daily messages and an unpleasant experience, despite the cheery welcome messages.
Location
9/10
The location was ideal, close to everything. It's a short walk to the town center and beach. This placed me just far enough from the busy areas but still easily accessible.
Facilities
9/10
The rooms were tastefully renovated and furnished exactly like the pictures showed. The room had great views over a park across the road (i really enjoyed it!). I found the equipment clean.
0 Helpful
|
Victor from Canada
Couple
Suite 5 -Pannett Park View First Floor
3 nights in November 2025
|
Reviewed: January 06, 2026
9.7/10
Immaculate Stay Near the Park
great facilities good size abbey view kitchen area
The room had great facilities. The room decor was nice and it was a good size. It looked toward the abbey, so the view was fantastic. I was happy the casual kitchen area could be curtained off. Plenty of hooks and pegs were available for hanging clothes. There wasn't a wardrobe, but there was sufficient space.
I could hear every move, cough and hairdryer from neighboring rooms because of the thin walls. Doors slammed often, and people came and went around midnight!
Facilities
9/10
Self check-in and check-out were convenient. I found good shampoo and hair conditioner was available. The communication with owners was good. A convenient mini-kitchen was available.
Dining
10/10
Tea and coffee were provided, with enough for the duration of my stay. A fridge was also in the room, great for milk and drinks. A mini fridge and ice compartment proved really useful for storing snacks and drinks.
Rooms
10/10
The room was beautiful and the attention to detail superb! Everything was done to a very high standard. I liked that the room kept out the morning light. The bed was very comfortable.
0 Helpful
|
Hudson from Canada
Single
Suite 5 -Pannett Park View First Floor
3 nights in November 2025
|
Reviewed: December 16, 2025
9.3/10
perfect spot near the park
park view clean room comfortable bed
My room, suite 5, had a great view of the park. i especially liked how clean everything was. It smelled so fresh, and the view was perfect! the room was also close to town, which i loved, and i will definitely stay here again. i slept well on the large comfortable bed.
I arrived without receiving any entry codes. I had to wait outside in the cold. communication could improve.
Rooms
9/10
the room offered tea and coffee facilities, a nice touch! the bathroom was modern and clean. the bed was super comfy, ensuring a good night's sleep after exploring the area.
Location
10/10
The location is a short walk from the train station and the town center. it made getting around very convenient. the hotel is across the road from the park. It is great for a morning stroll.
Facilities
9/10
The hosts are responsive and helpful via text. access to the building is easy using door codes. i found a mini fridge and ice compartment. It was very useful for storing drinks and snacks.
0 Helpful
|
Raymond from Canada
Single
Suite 3 -Courtyard King Room
3 nights in November 2025
|
Reviewed: December 14, 2025
6/10
a generally clean experience
good location clean apartment nice ensuite american software card detail request
the location was good with parking nearby. the apartment was very clean with a nice ensuite. we were welcomed with essentials and treats. the off-site staff were helpful through text messages.
it demanded id with no clarification. it insisted i give my card details again. this resulted in exchanging messages almost daily.
0 Helpful
Penelope from United Kingdom
Couple
Suite 5 -Pannett Park View First Floor
3 nights in November 2025
|
Reviewed: December 03, 2025
9.5/10
Excellent Boutique Stay
electronic keypads castle view consistent communication
I secured the room quickly. By 4pm, the room was available. The owners consistently provided updates. Instructions included door codes and the Wi-Fi password. Entry via electronic keypads was seamless. The castle view was very nice and I could only hear seagulls. The walk into town took 10 minutes.
Upon arrival, I did not get any pass codes. The codes arrived later that day at 4pm via the app. I waited outside in the cold. This issue slightly affected my overall experience, despite other aspects.
Rooms
9/10
The room featured modern decor and included a smart TV, catering to entertainment needs after a day of exploring. The bathroom was immaculate with complimentary toiletries. The space was also equipped with tea and coffee.
Service
10/10
The online staff responded promptly to messages, providing helpful solutions to questions. The communication regarding check-in and access was clear. Virtual keys ensured an efficient experience. Support was available via text for any inquiries.
0 Helpful
|
Hannah from United Kingdom
Couple
Suite 3 -Courtyard King Room
3 nights in October 2025
|
Reviewed: November 28, 2025
6/10
american software unclear policies
this software lacked clear policies and seemed like a cattle call, not a customer interaction. also, the parking advice was not helpful. The car park was a half-mile uphill walk with luggage.
0 Helpful
Show more reviews
FAQs
About The Willows Boutique Stays By I-Stay Whitby
What attractions are located near The Willows Boutique Stays By I-Stay Whitby?
Nearby attractions include Whitby Beach (0.5 km), Whitby Abbey (1 km), and Pannett Park (0.5 km).
Is Wi-Fi available at The Willows Boutique Stays By I-Stay Whitby?
Free Wi-Fi is available throughout the property.
What amenities are provided in the rooms at The Willows Boutique Stays By I-Stay Whitby?
Rooms feature flat-screen TVs with streaming services, electric kettles, and private bathrooms with free toiletries.
What dining options are there near The Willows Boutique Stays By I-Stay Whitby?
Nearby restaurants include Bagdale Hall, Mings Palace, and Lucky House Chinese Take Away, all approximately 1 km away.
Are there any special features for guests at The Willows Boutique Stays By I-Stay Whitby?
The hotel provides soundproof units and private check-in and check-out services for guest convenience.
How far is The Willows Boutique Stays By I-Stay Whitby from the nearest major airport?
Teesside International Airport is 69 km from the property.
What type of kitchen facilities are available at The Willows Boutique Stays By I-Stay Whitby?
Rooms come equipped with kitchenettes featuring stovetops, refrigerators, and kitchenware.
What is the distance from The Willows Boutique Stays By I-Stay Whitby to the center of Whitby?
The hotel is located 600 meters from the central attractions of Whitby.
Is there a garden or outdoor area available at The Willows Boutique Stays By I-Stay Whitby?
Guests can relax in the garden area on-site.
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