Name: Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western
Address: Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, Tyne and Wear, NE11 9NA
Price range: US$79+
Rating: 8.3

Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western Room photo

Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western Exterior photo

Key details

About the Hotel

Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, NE11 9NA

Near the Riverside Sculpture Park

Great

8.2

7.4

/10

5.0

Loved by Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western guests

Comfortable beds

Clean room

Friendly staff

Good night's rest

Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western - A 3-star city-center hotel with free Wi-Fi, private parking, and workspaces

Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western is a 3-star accommodation featuring rooms with ultra-comfy pillow-top mattresses, power showers or wet rooms, and tea/coffee makers. Each room includes a desk, TV, and private bathroom, catering to both leisure and business travelers. A full all-you-can-eat breakfast is available with vegetarian sausages, a continental selection, and free breakfast for two children per paying adult. The hotel offers 24-hour front desk service, luggage storage, and laundry facilities, along with Wi-Fi in communal areas. Located 3 km from Utilita Arena and Newcastle Castle, the property provides easy access to landmarks such as The Tyne Bridge (3 km) and Saltwell Park (3 km). MetroCentre is 4 km away, while Team Valley Trading Estate positions the Sure Collection by Best Western as a practical base for work or leisure.

Pros

Free private parking and Wi-Fi are available for guests.

Rooms include pillow-top mattresses, power showers, and tea/coffee makers.

Breakfast offers a wide selection, including vegetarian options and complimentary meals for children.

Cons

The nearest airport, Newcastle International, is 20 km away.

Select your room type

Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Bath Tub Disability Access or Non-Smoking
2 persons
220 sq. feet
1 Double bed
room details
Deluxe Double Room Non-Smoking
2 persons
220 sq. feet
1 Double bed
room details
Deluxe Twin Room Non-Smoking
2 persons
220 sq. feet
2 Single beds
room details

Show all rooms

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Facilities

Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Vending machines
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Private parking is possible on site for free.

Services

Housekeeping

Business

Fax/Photocopying

Children

Cots

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities

Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western Location

Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, NE11 9NA

Map view

City landmarks

Museum

Beamish Museum

4.3 mi

Museum

Discovery Museum

1.9 mi

Night club

Newcastle Castle

2.1 mi

Museum

Life Science Centre

1.8 mi

Park

Saltwell Park

1.8 mi

Bridge

The Tyne Bridge

2.1 mi

Bridge

Gateshead Millenium Bridge

2.3 mi

Landmark

Angel of the North

2.4 mi

Event hall

Sage Gateshead

2.1 mi

Church

Newcastle Cathedral

2.1 mi

Landmark

All Saints Church

2700 ft

Gallery

Shipley Art Gallery

1.3 mi

Landmark

Beggars Wood Golf Course

2200 ft

Church

Immaculate Heart Of Mary R.C. Church

2400 ft

Landmark

The Giants Den

2500 ft

Landmark

Battlezone Laser

2600 ft

Restaurants

Valley Farm

1800 ft

First Avenue

The Little Coffee House and Cake Boutique

2200 ft

Unit 4 Princes Park Princesway

Simply Cheesecake

2600 ft

618-620 Durham Road Low Fell

Wok On Wheels

3200 ft

Earlsway Outside Blakemore Wholesale

Greggs Low Fell

3000 ft

Low Fell

Explore Gateshead

Explore Gateshead and Beyond

Discovery Museum

35 minutes walking

Local history and maritime exhibits highlight Newcastle's rich heritage in this free-admission museum.

Saltwell Park

35 minutes walking

A stunning Victorian park, offering picturesque gardens, a boating lake, and a petting farm for family enjoyment.

Newcastle Castle

35 minutes walking

Historic medieval castle with fascinating tours that unravel the city's past; boasts stunning views of Newcastle.

Beamish Museum

15 minutes drive

Living museum depicting life in the North East during the 1820s, 1900s, and 1940s with interactive experiences.

Whickham Thorns Outdoor Activity Centre

5 minutes drive

Outdoor adventure center offering a range of activities including climbing, archery, and mountain biking for adrenaline seekers.

Birkheads Secret Gardens

35 minutes walking

Beautiful gardens featuring seasonal flowers, tranquil walking paths, and a café, perfect for a relaxing day out.

Valley Farm

7 minutes walking

Traditional pub with a friendly atmosphere offering classic British dishes and a fine selection of local ales.

Wok On Wheels

12 minutes walking

Casual dining serving delicious Asian cuisine with takeaway options, making it perfect for quick bites.

Shipley Art Gallery

25 minutes walking

Exhibits showcasing local art and crafts with free admission, ideal for culture enthusiasts and families alike.

The Sage Gateshead

10 minutes drive

Iconic venue hosting a variety of performances from classical to contemporary, known for its striking architecture.

Getting around

City Centre
Gateshead 27 min · 1.4 mi
Airports
Newcastle (NCL) 26 min · 10.5 mi
Durham Tees Valley (MME) 92 min · 38.0 mi
Train
Heworth Train Station 8 min · 3.0 mi
Bus
Bus stop 34 min · 1.7 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the hotel rooms for free.

Pets

Pets are not allowed.

Number of rooms:

Former name

Premier Inn Newcastle South

Reviews and Ratings

Feedback about Embassy Newcastle-Gateshead, Sure Hotel Collection By Best Western from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Embassy Hotel for its comfortable and spacious rooms, often mentioning the comfy beds and good shower pressure. The location is valued for its convenient transport links to the town centre, with bus stops nearby for easy access to Newcastle. The hotel provides good value for money, though some guests have noted that the property is under poor maintenance. A nearby pub/restaurant adds to the convenience.

Review score

Based on 5 verified reviews

8.3 /10

Great

100%

Recommend

Staff

9.3/10

Free Wi-Fi

9.1/10

Breakfast

7.6/10

Facilities

8.0/10

Pros

Comfortable bed

Cute staff

Easy check-out

Cons

Chemical smell

Noisy rooms

Charles from United Kingdom

Family with children

Family Double Room

3 nights in November 2025

Reviewed: January 22, 2026

7/10

a balanced stay

friendly staff comfortable bed dated room tired bathroom

The staff were really cute AND FRIENDLY. the bed was super comfortable, which I appreciated after a long day. Also the location was really conveniently located, it was easy to get around. I was able to have a bath, not always available in all hotels.

the first room I was booked in LOOKED dated.

0 Helpful

Frank from Germany

Single

Family Double Room

3 nights in November 2025

Reviewed: January 18, 2026

8/10

comfortable bed coffee facilities reasonable price

The room size was good! I found the bed and pillows comfortable. Tea and coffee facilities were available in the room. Breakfast was reasonably priced.

I noticed that the room had a chemical smell and the window did not fully open.

0 Helpful

aiden from united kingdom

Family with children

deluxe double room non-smoking

3 nights in November 2025

Reviewed: December 26, 2025

8.8/10

convenient stay near newcastle

helpful staff tea coffee convenient pub free parking

The staff was helpful and cute. i especially liked that tea and coffee were available in the reception area. i also appreciated the pub connected to the hotel. It even had a pool table. free parking was a great perk for me as i was driving.

the bathroom looked a bit tired, with gaps around the bath panel.

Rooms

9/10

the beautiful double room was spacious and clean. the bed was very comfortable and the pillows were great. i noticed there was ample space, and the layout was well thought out.

Facilities

8/10

free parking was available, a definite plus with vehicles. the connected pub offered additional entertainment, including a pool table. tea and coffee were conveniently available in the reception area.

Location

10/10

the location provided easy access to the city center. it was only a short drive to the metro, about 10 minutes to newcastle. this made exploring the area very convenient.

Dining

8/10

i received a complimentary breakfast to go, good. there was enough to choose from.

0 Helpful

Penelope from Greece

Couple

Deluxe Twin Room

3 nights in November 2025

Reviewed: December 19, 2025

9/10

convenient transport excellent shower

The location offers convenient transport links, with access to the town center. My room was quite spacious. The shower pressure impressed me.

The heater in my room did not work, slightly inconvenient.

0 Helpful

John from United Kingdom

Single

deluxe twin room

3 nights in August 2026

Reviewed: September 25, 2025

8.7/10

convenient location and friendly staff

separate beds helpful staff easy location

my twin room had two separate beds. the staff were helpful throughout my stay. i found the hotel easy to locate, and it provided all necessities. it was also close to a pub with nice food.

the hotel carpet looked old and somewhat worn. i think carpets in common areas could benefit from replacement to enhance the overall appearance.

Location

9/10

the hotel is a short taxi ride from the city center. nearby eating and shops provide convenience. i was taking part in the great north run so the location of the hotel was great. it was convenient for getting around.

Dining

8/10

the breakfast offered a good selection of items. there were coffee shop style tables for eating at. a pub is located next door to the hotel. it serves good food at reasonable prices.

Facilities

9/10

the shower was easy to use and powerful. the room was equipped with standard amenities. the bed was very comfy. there is free parking available . the hotel felt safe.

0 Helpful

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