The Palace Hotel Southend, Southend-on-Sea
Key details
About the Hotel
Church Road, Southend-on-Sea, SS1 2AL,
- Close to Southend Pier
Very good
7.3
6.6
3.0
3.4
Pros
Sea-view rooms feature natural daylight and river vistas.
Proximity to Adventure Island and Sea Life Adventure, both under 1 km away.
Seven modern meeting rooms with flexible configurations.
The RBG Bar & Grill offers locally sourced dishes.
Quick train access to London (under one hour).
Cons
Limited dining options within the hotel, with only one restaurant available.
Select your room type
The Palace Hotel Southend offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room2 persons1 Double bedroom details
Standard Double Room Sea View2 persons1 Double bedroom details
Standard King Room Balcony Sea View2 persons1 King-size bedroom details
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Room Rates & Availability Calendar
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Facilities
The Palace Hotel Southend offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Billiard tables
Services
- Pet amenities available
- Housekeeping
- Laundry
- Dry cleaning
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Board games
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Beach access
- Leisure/ TV room
Room features
- Soundproofed rooms
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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The Palace Hotel Southend Location
Church Road, Southend-on-Sea, SS1 2AL,
Map view
City landmarks
Aquarium
Sea Life Adventure
2700 ft
Landmark
Southchurch Hall
4200 ft
Museum
Southend Central Museum and Planetarium
3300 ft
Landmark
Southend Planetarium
3300 ft
Gallery
Beecroft Art Gallery
3400 ft
Garden
Southchurch Hall Gardens
4200 ft
Shopping Area
The Victoria Shopping Centre
2900 ft
Stadium
Roots Hall
1.7 mi
Gallery
Focal Point Gallery
2200 ft
Museum
Prittlewell Priory
1.4 mi
Park
Southchurch Park
1.0 mi
Landmark
The Jazz Centre UK
3200 ft
Landmark
Churchill Gardens
1.4 mi
Park
Priory Park
1.3 mi
Landmark
Prittlewell Pump
1.3 mi
Park
Chalkwell Park
1.8 mi
Library
Shoeburyness Library
2.6 mi
Gallery
Two Tree Gallery
2.7 mi
Store
Southend Kitesurfing
2.6 mi
Cemetery
St Andrew South Shoebury
2.6 mi
Landmark
Leigh Heritage Centre
2.8 mi
Park
Gunners Park
2.8 mi
Landmark
MOD Foulness Island Museum
2.9 mi
Garden
Leigh Library Gardens
2.8 mi
Landmark
Old Leigh
3.1 mi
Nearby
Theme Park
Adventure Island
1000 ft
Museum
Southend Pier
800 ft
Western Esplanade
Southend Cliff Gardens
1600 ft
Museum
Southend-on-Sea Pier
1200 ft
Shopping Area
The Royals Shopping Centre
1700 ft
Restaurants
Cafe Rebecca
900 ft
Pier West Cafe Western Esplanade
The Pier Arches Cafe
800 ft
14 Pier Approach Western Esplanade
Lena's Cafe
900 ft
13 Pier Approach
Bella John's Fish & Chips
800 ft
11 Pier Approach Western Esplanade
Alfie's Authentic English Fish & Chips
900 ft
Western Esplanade
Clarkes Fish Restaurant
1000 ft
9 Marine Parade
Utopia Coffee
900 ft
Heygate Ave 2 The Royals Shopping Centre
The Rose Restaurant
1100 ft
13 Marine Parade
Royal Fish and Chips
1000 ft
25 High Street
The Three Shells
1500 ft
Western Esplanade At Sea Life Adventure
Explore Southend-on-Sea
Local Recommendations
Southend Pier
5 minutes walking
The oldest pleasure pier in the world, offering scenic views, a café, and amusement rides at its end.
Adventure Island
4 minutes walking
A family-friendly amusement park featuring thrilling rides, arcade games, and attractions suitable for all ages.
Southchurch Hall
15 minutes walking
A historic building with stunning gardens, hosting art exhibitions and community events throughout the year.
Beecroft Art Gallery
15 minutes walking
A contemporary gallery showcasing local and national artists, with free admission and changing exhibitions.
Water Sports at Southend Beach
5 minutes walking
Thrilling water sports like jet skiing and paddleboarding available along the vibrant Southend beachfront.
Yoga at Chalkwell Park
30 minutes walking
Relaxing outdoor yoga sessions in scenic Chalkwell Park, perfect for stress relief and rejuvenation.
The Pier Arches Cafe
3 minutes walking
Casual seaside café known for its fresh seafood and cozy ambience, perfect for casual bites and coffee.
Bella John's Fish & Chips
3 minutes walking
Traditional British fish and chips, famous for its crispy batter and generous portions in a charming setting.
Cafe Rebecca
4 minutes walking
A delightful café serving hearty breakfasts and light lunches with a focus on locally sourced ingredients.
The Jazz Centre UK
10 minutes walking
Intimate venue showcasing live jazz performances and hosting workshops, great for music lovers of all ages.
Cliffs Pavilion Theatre
5 minutes drive
A premier venue for plays, concerts, and comedy shows, featuring a diverse lineup and stunning sea views.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 12.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Portuguese, Czech, Hungarian, Bulgarian
Number of floors:
5
Number of rooms:
137
Former name
Park Inn Palace, Southend-on-Sea
Reviews and Ratings
Feedback about The Palace Hotel Southend from previous guests about their experience.
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Pros
Spacious room
Friendly staff
Good breakfast
Great view
Cons
Filthy carpets
Broken hairdryer
Door slamming
Stained carpets
Guest reviewsbased on 7 reviews
Alex from United Kingdom
Family with children
Family Room
3 nights in November 2025
|
Reviewed: February 11, 2026
8.5/10
wonderful stay
helpful staff great room air conditioning
i found the staff to be lovely and helpful . the lady working in the bar and at breakfast was especially nice. the room itself was a great size and had air conditioning (a big plus!).
the wooden bed frame creaked quite a bit when i sat on it. it also. i think the mattress may need replacing.
Facilities
9/10
breakfast service offers a great choice with a lovely view overlooking the sea and pier. elevators are available, and the hotel maintains a quiet and pleasant atmosphere, perfect for relaxation after a long day.
Location
8/10
the hotel benefits from a central position, not far from adventure island and the pier. a public car park sits directly across from the main entrance, easy option for parking (though it can be a bit pricey).
0 Helpful
|
Eva from Germany
Single
Standard Room
3 nights in October 2025
|
Reviewed: January 10, 2026
6/10
no aircon average staff
the location was close to the beach but there was no swimming pool and no parking
the room did not have aircon which i needed to set my own temperature the reception staff were just ok nothing special the evening staff at the restaurant were better
0 Helpful
Samantha from Australia
Family with children
Superior Room
3 nights in October 2025
|
Reviewed: January 01, 2026
8.4/10
convenient location
polite staff sea view comfortable bed
The staff were very polite and cute. the room was quite large with lovely seaside views. i upgraded to a balcony and i found it great! the bed was comfortable. I slept well.
The room needed deeper cleaning. i found a half-drank wine behind the curtain. the air conditioning did not work. The room was too stuffy.
Location
9/10
The hotel is near the sea. it is also close to shops. I could easily walk to them. its position is very convenient for exploring the area.
Facilities
8/10
The hotel features a bar with scenic views. I could see the sea. breakfast offered freshly cooked options. they have muesli with different extras. the hotel offers very good internet speed.
Service
9/10
The staff were friendly and helpful. they apologised when things did not meet standards. a staff member at the front desk was especially great, callum. He was always available to answer questions.
Rooms
8/10
my room was large and spacious. it had a lovely view of the seaside. the bed was comfortable, though the pillows were too soft! the room had good internet access.
Dining
8/10
Breakfast was freshly cooked and tasty. It included various options. the breakfast room offered a view. the dinner menu gave my husband an upset stomach though.
0 Helpful
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Russell from Australia
Single
Superior Room
3 nights in October 2025
|
Reviewed: December 18, 2025
6/10
violent shaking staff shortage
I must say, the elevator situation was like a ride at the local amusement park. it juddered and shook so violently i thought i would get stuck between floors. also, the room service was apparently a mythical creature. i was told repeatedly they had a staff shortage. It was they were short on everything but excuses.
0 Helpful
John from United Kingdom
Family with children
standard room
3 nights in October 2025
|
Reviewed: October 23, 2025
8/10
solid stay
room design double bed
the room design was attractive and the double bed was comfortable. i appreciated the effective air conditioning, it helped a lot (especially at night!).
0 Helpful
Cyril from France
Family with children
Standard Room
3 nights in August 2026
|
Reviewed: August 26, 2025
6/10
dirty carpet grotty sealant
The location was fine. The reception was cute, and staff were friendly.
The room looked old and tired. The carpet had many stains. The sealant in the bathroom looked grotty, and there was hair stuck in it.
0 Helpful
Reese from United States
Single
Standard Room
3 nights in June 2026
|
Reviewed: July 28, 2025
8/10
Solid stay near the sea
sea access spacious room
the location offers easy seaside access. the room was spacious with basic amenities for a short stay, (i found the bed comfortable).
0 Helpful
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