Ibis Southampton Hotel Exterior photoIbis Southampton Hotel Interior photoIbis Southampton Hotel Room photo
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From73US$ /night
Check-in
14May2026Select date
Check-out
15May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

9 West Quay Road, Southampton, United Kingdom, SO151 RA
-
Near the city center
Very good
7.4
7.6
/10
3.0
3.5
/5

Ibis Southampton - A 3-star eco-friendly hotel near Southampton Cruise Terminal with 24-hour services

Ibis Southampton Centre offers air-conditioned guestrooms with free WiFi, coffee/tea makers, and safes, located opposite Southampton Central Railway Station. The hotel features a 24-hour front desk, a modern restaurant serving an international menu, and The Cafe for 24-hour refreshments. Guests can enjoy a buffet breakfast from 6:30 AM to 10:00 AM daily, with cooked and continental options. Situated in the Bargate area, the hotel is a 5-minute walk from Southampton Central and within 1 km of landmarks like Mayflower Theatre, St Mary's Stadium, and Tudor House and Garden. Conference space is available, measuring 89.9 m². A meal at The Cafe provides convenience for guests of Ibis Southampton Centre, while the Hamtun Atrium Bar and Bistro offers additional dining nearby.

Pros

The 24-hour front desk and room service provide flexibility for guests.

Free WiFi and air-conditioned rooms with coffee/tea makers enhance comfort.

Proximity to Southampton Central Railway Station simplifies transportation.

The buffet breakfast includes both cooked and continental options.

Cons

No on-site spa or fitness facilities are available.

The area can get busy due to nearby thoroughfares and attractions.

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Select your room type

Ibis Southampton Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
2 persons
140 sq. feet 
2 Single beds
Shower
Heating
Double Room
2 persons
140 sq. feet 
1 Double bed
Shower
Heating
Accessible Double Room
2 persons
1 Double bed
Heating
Bathtub
Standard Twin Room Harbour View
2 persons
2 Single beds
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Room Rates & Availability Calendar

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Facilities

Ibis Southampton Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Ibis Southampton Hotel Location

9 West Quay Road, Southampton, United Kingdom, SO151 RA
Map view
9 West Quay Road, Southampton, United Kingdom, SO151 RA
Nearby
Casino
Grosvenor Casino Southampton
1500 ft
Night club
Oceana
1500 ft
Restaurants
Mcdonald's Restaurant
1000 ft
West Quay Shopping Centre West Quay Retail Park
Cafe W of Waterstones
1000 ft
Lower Level West Quay Shopping Centre Western Esplanade.
McDonald's
1000 ft
West Quay Retail Park Harbour Parade
Spudulike
1000 ft
Food Terrace Level West Quay Shopping Centre
Naked Coffee
2500 ft
66 Commercial Road
Finiki Foods
2600 ft
52 Commercial Road
Top Catch Fish & Chips
2600 ft
48 Commercial Road
Mi Rice Noodle Bar
2600 ft
52 Commercial Road
Tortilla Southampton
2700 ft
Unit FCK1
Explore Southampton
Explore Southampton
Top Attractions
Activities
Dining
Entertainment
SeaCity Museum
SeaCity Museum
11 minutes' walk
A fascinating museum showcasing Southampton's maritime history and the people behind it. Features engaging exhibits and family-friendly activities.
Tudor House and Garden
Tudor House and Garden
14 minutes' walk
A historical gem in Southampton, this Tudor-style house features beautiful gardens and informative guided tours about 500 years of history.
Southampton City Art Gallery
Southampton City Art Gallery
12 minutes' walk
An impressive collection of British contemporary art with free admission. Regular exhibitions and educational activities for art lovers.
Bargate
Bargate
13 minutes' walk
A historic medieval gatehouse in Southampton, offering insight into the city's rich past. Ideal for history enthusiasts and photography.
Town Quay Park
12 minutes' walk
This scenic park near the waterfront offers walking paths, picnic spots, and stunning views. Perfect for a relaxing day outdoors.
Water Sports at Ocean Village
15 minutes' walk
Thrilling water sports available at Ocean Village marina, including jet skiing and sailing. Rentals and lessons are offered seasonally.
Yoga Classes at Nourish
10 minutes' walk
Relaxation and wellness through yoga classes offered nearby. Suitable for all levels and focused on mindfulness and balance.
Cafe W of Waterstones
Cafe W of Waterstones
4 minutes' walk
A cozy cafe inside Waterstones offering a variety of coffee, teas, and light bites. Known for its relaxed atmosphere and local ingredients.
Naked Coffee
Naked Coffee
9 minutes' walk
A trendy spot famous for artisanal coffees and homemade pastries. A great ambiance for both casual hangouts and quick meetings.
McDonald's
McDonald's
4 minutes' walk
Well-known fast food chain offering burgers, fries, and breakfast items. Ideal for a quick meal in a familiar setting.
Oceana
Oceana
6 minutes' walk
A vibrant nightclub featuring various music genres and themed nights. A popular spot for dancing and socializing in Southampton.
Nuffield Southampton Theatres City
Nuffield Southampton Theatres City
10 minutes' walk
Home to a range of performances, from drama to stand-up comedy. Offers an engaging calendar of arts events suitable for all ages.
The Joiners
The Joiners
15 minutes' walk
An iconic live music venue hosting a variety of local and national acts. Known for its intimate atmosphere and diverse lineup.
Getting around
City Centre
Southampton10 min  ·  2700 ft
Airports
Southampton (SOU)12 min  ·  4.7 mi
Bournemouth (BOH)71 min  ·  29.4 mi
Train
Southampton Central Railway Station4 min  ·  1000 ft
St Denys Train Station33 min  ·  1.7 mi
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at GBP 12 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP12 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese, Romanian, Polish, Russian, Lithuanian, Latvian
Number of rooms:
93
Former name
Etap Hotel Southampton Centre

Reviews and Ratings

Feedback about Ibis Southampton Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Ibis Southampton is often chosen for its convenient location near the train station and cruise terminals, making it ideal for travelers. Guests appreciate the spacious and comfortable rooms, with some noting the added convenience of having a kettle. While some guests have found the rooms a bit small, many find it a good value, especially with overnight parking available for £10.
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Review score
Based on 2129 verified reviews
7.2/10
Very good
67%
Recommend
Location
8.8/10
Staff
8.6/10
Breakfast
7.0/10
Facilities
7.3/10
Pros
Friendly staff
Clean room
Comfortable bed
Easy check-in
Cons
Cold breakfast
Guest reviews
based on 2129 reviews
7.2/10
based on 3713 reviews
7.4/10
Derek from United Kingdom
Couple
Double Room
2 nights in November 2025
|
Reviewed:February 14, 2026
9.5/10

Smooth Sailing Start!

great comfortfriendly staffpositive atmosphereshort walk
The location was superb, a short walk to the Horizon Cruise Port made embarking easy. I liked the coffee and kettle provided in the room, a nice touch. The bed offered great comfort. A good rest was definitely achieved. I found the staff pleasant and helpful. Their friendliness added to the positive atmosphere.
I noticed some slight wear on the hallway carpets, but it did not affect my stay at all.
Service
10/10
Staff members were pleasant, they offered prompt and helpful assistance. They quickly addressed requests and were always smiling. This service greatly enhanced the overall experience at the hotel.
Rooms
9/10
The room included effective climate control. Maintaining a comfortable temperature was easy. Furnishings were functional, the space was well-organized. The bed was so comfortable, a restful night's sleep was guaranteed.
Facilities
9/10
Drinking water was accessible in the reception. It was a thoughtful provision. The hotel provided convenient access to the train station, public transportation options were close. Everything was smooth. It made travel simple.
Location
10/10
The hotel is within walking distance of the Horizon Cruise Port. Several restaurants are nearby, offering various dining options. Public transport is readily accessible, which allowed easy exploration.
0 Helpful
|
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Adam from United Kingdom
Single
Double Room
3 nights in November 2025
|
Reviewed:February 01, 2026
9/10

Convenient Location, Friendly Staff

friendly staffeasy check-inunadjustable temperature
The staff was very friendly and helpful. Check-in was easy and quick. The hotel is in a great location for accessing cruise terminals. Parking was available overnight for £10.
The room temperature was unadjustable. I was told the room temperature manages itself. This is not ideal.
Dining
8/10
The breakfast offered a basic selection. It was adequate, though not particularly exciting. Cooked breakfast was available and was satisfactory. The coffee came from a basic machine and the juice was sweetened.
0 Helpful
|
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ava from united kingdom
Single
twin room
3 nights in November 2025
|
Reviewed:January 13, 2026
6/10

an adequate stay

high parking feeloose shower head
the parking fee was higher than initially stated at £12 instead of £10. i requested a twin room but received a double. a shower head was loose, it risked water spilling all over the bathroom. the air conditioning made grinding noises all night and this disturbed my sleep.
0 Helpful
John from United Kingdom
Business traveller
Twin Room
3 nights in November 2025
|
Reviewed:December 17, 2025
9/10
friendly staffquick check-inon-site parking
the staff was friendly. check-in was quick. i found convenient parking on site.. it was easy to access my car. the location is near the cruise terminals. this proximity made it easy to get to my ship in the morning. breakfast offered a good selection of items. i especially appreciated the fresh fruit. the coffee machine was efficient.
the tv remote in my room was unresponsive.
0 Helpful
Elliot from United Kingdom
Single
twin room
3 nights in November 2025
|
Reviewed:December 03, 2025
5/10
cold nachospoor quality food
the food was seriously bad. i ordered nachos and waited 45 minutes. they were cold. i told a staff member, but they did not seem to care. the replacement nachos were also bad. the room was too hot and i could not control the temperature. the staff told me the temperature controlled itself. i found this unacceptable. i will choose a different hotel next time.
0 Helpful
Adam from United Kingdom
Single
Twin Room
3 nights in August 2025
|
Reviewed:November 09, 2025
9.0/10

Convenient and Clean

clean roomfriendly stafftemperature control
the room was very clean. the staff was friendly, and they offered assistance when needed! the location was handy, especially for accessing nearby facilities.
the room lacked temperature control, a definite inconvenience. i found it quite difficult to adjust the room to a comfortable temperature!
Dining
9/10
the food tasted good. the staff were attentive in the dining area. they maintained cleanliness. they also promptly addressed any concerns.
Service
10/10
the staff provided fantastic customer service. eleanor, in particular, answered all my queries with a smile. this.
Rooms
8/10
the room had ample space for luggage. it was very quiet and secure. the beds were comfortable.
0 Helpful
|
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sawyer from united states
Single
twin room
3 nights in August 2025
|
Reviewed:October 04, 2025
6/10

average stay with some issues

warm roominadequate shower curtain
the room was too warm i was told the temperature was centrally controlled this made it difficult to sleep there was no way for me to adjust it myself also the shower setup was not good the shower curtain did not prevent water from getting all over the floor the bathroom floor was quite wet after each shower this was disappointing
0 Helpful
FAQs
About Ibis Southampton
What is the check-in and check-out policy at Ibis Southampton?
Check-in is at 15:00 and check-out is by 12:00.
How far is Ibis Southampton from Southampton Central Railway Station?
The hotel is located 0.5 km from Southampton Central Railway Station.
What are the breakfast hours at Ibis Southampton?
Breakfast is served from 6:00 to 10:00 Monday to Friday, and 7:00 to 11:00 on weekends.
What dining options are available at Ibis Southampton?
Ibis Southampton features an on-site restaurant serving an international menu and a bar offering 24-hour refreshments.
Are there any attractions near Ibis Southampton?
Nearby attractions include Mayflower Theatre (1 km), St Mary's Stadium (3 km), and New Forest National Park (15 km).
What amenities are available in the rooms at Ibis Southampton?
Rooms are equipped with Wi-Fi, a flat-screen TV, tea and coffee facilities, air conditioning, and a private bathroom.
What are the nearby dining options to Ibis Southampton?
Nearby restaurants include McDonald's (0.5 km), Nando's (0.5 km), and Hamtun Atrium Bar and Bistro (0.5 km).
Does Ibis Southampton provide business services?
The hotel offers meeting facilities and a 24-hour front desk for business-related inquiries.
How does Ibis Southampton accommodate guests with limited mobility?
The hotel features accessible rooms and facilities for disabled guests.
Is there additional security at Ibis Southampton?
The hotel provides a safe in each room and has 24-hour security measures in place.

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Rooms and Guests2 Guests, 1 Room