Name: Ibis London Excel-Docklands
Address: 9 Western Gateway, Royal Victoria Dock, London, Greater London, E16 1AB
Price range: US$103+
Rating: 7.7

Ibis London Excel-Docklands Hotel Nearby photo

Ibis London Excel-Docklands Hotel Exterior photo

Key details

About the Hotel

9 Western Gateway, Royal Victoria Dock, London, E16 1AB

Next to the Excel Exhibition Center

Great

8.1

8.5

/10

4.5

3.7

Loved by Ibis London Excel-Docklands guests

Easy parking

Lovely area

Friendly staff

Comfortable bed

Excellent location

Ibis London Excel-Docklands - A budget-friendly hotel near ExCeL with modern rooms and transport links

Located an eight-minute walk from Custom House DLR station, Ibis London Excel-Docklands provides easy access to Central London via a 30-minute tube journey. The hotel features bright, modern rooms with Ibis Sweet Beds, flat-screen TVs, and soundproofing, while pod-like bathrooms include green sinks and mirror lights. FOGGS, the on-site restaurant, serves a continental or full breakfast buffet and international dishes, while the stylish bar offers drinks and casual dining. Ibis London Excel-Docklands is a two-minute walk from ExCeL and the Emirates Air Line cable car to the O2 Arena, with Canary Wharf Underground Station a short drive away. The lobby features industrial-chic décor, and amenities include free Wi-Fi, a 24-hour front desk, and a business center.

Pros

The hotel is less than a minute's walk from ExCeL and the Emirates Air Line cable car.

FOGGS offers a continental or cooked breakfast for £10 when pre-booked (on-the-day price: £17).

Modern rooms feature soundproofing, flat-screen TVs, and the signature Ibis Sweet Beds.

Custom House DLR station is a five-minute walk, providing direct connections to Central London.

The trendy bar and restaurant serve international cuisine and drinks in a lively setting.

Cons

The continental breakfast has limited hot options unless upgrading to the full buffet.

The nearest Underground station (Canary Wharf) requires a short drive or DLR transfer.

Select your room type

Ibis London Excel-Docklands offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double SweetRoom
2 persons
175 sq. feet
1 Double bed
Heating
Shower
room details
Twin Room
2 persons
175 sq. feet
1 Single bed
Heating
Shower
room details
Accessible Twin Room
2 persons
175 sq. feet
2 Single beds
Heating
Shower
room details

Show all rooms

Room Rates & Availability Calendar

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Facilities

Ibis London Excel-Docklands offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Services

Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Heating
Soundproofed rooms
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Ibis London Excel-Docklands Location

9 Western Gateway, Royal Victoria Dock, London, E16 1AB

Map view

City landmarks

Convention Centre

ExCeL London

2300 ft

Theatre

Brick Lane Music Hall

1.7 mi

Library

Charlton House

2.0 mi

Event hall

The O2

2.1 mi

Castle

Tower of London

4.3 mi

Landmark

Quantum Cloud

3900 ft

Park

Thames Barrier Park

1.4 mi

Harbour

Trinity Buoy Wharf

3500 ft

Landmark

Old Royal Naval College

2.1 mi

Landmark

The Dockers Sculpture

4900 ft

Landmark

Emirates Air Line

2400 ft

Landmark

DC Exhibition

4800 ft

Landmark

STAR WARS Identities at The O2

4700 ft

Landmark

I Am the Greatest

4500 ft

Landmark

Dinosaurs Unleashed London O2

4800 ft

Landmark

Canning Town

1.3 mi

Nearby

Museum

The Crystal

1800 ft

Bridge

Royal Victoria Dock and Bridge

1400 ft

Restaurants

Caffe Fratelli

1000 ft

Unit 1

Freemason's Cafe

2700 ft

27 Freemasons Road

The Oiler Bar

2000 ft

The Oiler Bar

Rotisserie Chicken

2400 ft

ExCel Exhibition Centre 1 Western Gateway

Garden Community Cafe

4300 ft

7 Cundy Road

Royal Docks Tandoori

4500 ft

369 Prince Regent Lane

Explore London

Local Highlights

ExCeL London

9 minutes' walk

Convention center hosting major events and exhibitions, easily accessible for professionals and visitors.

The Crystal

7 minutes' walk

Sustainable living center featuring exhibitions and interactive displays on energy and climate change.

Royal Victoria Dock and Bridge

5 minutes' walk

Scenic waterfront area perfect for leisurely strolls, offering stunning views and a relaxing atmosphere.

Quantum Cloud

15 minutes' walk

Iconic sculpture by Anthony Gormley, located by the Thames, showcasing unique art in an urban setting.

Emirates Air Line

9 minutes' walk

Cable car offering panoramic views of the Thames, ideal for thrill-seekers and those wanting unique vistas.

Bow Creek Ecology Park

20 minutes' walk

Natural oasis with trails and wildlife watching opportunities, great for relaxation and connecting with nature.

Caffe Fratelli

4 minutes' walk

Cozy café serving Italian coffee and pastries, perfect for a light breakfast or casual lunch with a local feel.

Freemason's Cafe

10 minutes' walk

Traditional café known for hearty British breakfasts and classic dishes, providing a welcoming atmosphere.

The O2

6 minutes' drive

Renowned arena hosting concerts and events, featuring a lively atmosphere and various dining options before shows.

Trinity Buoy Wharf

15 minutes' walk

Creative space with art installations and pop-up events, ideal for cultural experiences and family-friendly activities.

Getting around

City Centre
London 16 min · 6.5 mi
Airports
London City (LCY) 6 min · 2.4 mi
London Heathrow (LHR) 58 min · 23.9 mi
Train
Charlton Train Station 30 min · 1.6 mi
Charlton Railway Station 30 min · 1.6 mi
Underground
Canning Town 16 min · 4300 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 14.0 per person.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Danish, Romanian, Polish, Greek, Russian, Bulgarian, Hindi, Lithuanian, Slovak, Urdu

Number of floors:

Number of rooms:

269

Reviews and Ratings

Feedback about Ibis London Excel-Docklands from previous guests about their experience.

Review summary

Based on recent reviews

Guests often appreciate the Ibis London Excel-Docklands for its convenient location near transportation hubs like the Elizabeth Line and the DLR, making access to central London quite easy. Many highlight the breakfast buffet as surprisingly extensive for a 3-star hotel, while the presence of a Nespresso machine in the room and views, sometimes overlooking the Thames, are also commonly mentioned. Some guests have noted that the breakfast could be hotter, but generally, the hotel provides a good base for exploring the city.

Review score

Based on 5 verified reviews

7.7 /10

Very good

100%

Recommend

Location

8.9/10

Staff

8.9/10

Value for money

8.0/10

Facilities

8.1/10

Pros

Helpful staff

Close tube station

Decent room size

Nice lobby

Modern decor

Cons

Weak WiFi signal

No customer service

Logan from United States

Business traveller

Double Room Disability Access

3 nights in November 2025

Reviewed: January 20, 2026

9.0/10

Excellent stay near ExCel!

perfect location easy transport

The location proved perfect for ExCel. Many shops are nearby, easy to grab essentials. Transport links were easily accessible. I enjoyed the good runs around dockside.

The in-room coffee machine did not work. I meant to report it, but I didn't get around to it.

Service

9/10

Staff members were accommodating and helpful. They ensured requests were handled efficiently. The check-in process was quick and easy. I found the staff consistently friendly and ready to assist with any questions.

Rooms

8/10

The room was clean and serviceable. I appreciated the inclusion of an iron, an ironing board, and a hairdryer. Free tea and coffee were available in the room.

Location

10/10

The hotel is close to public transport. The DLR station is a short walk away. It allows quick access to central areas. I also liked that it was next to the City Airport.

0 Helpful

Justin from Canada

Business traveller

double sweet room by ibis

3 nights in October 2025

Reviewed: January 09, 2026

7/10

friendly staff vegan alternatives convenient location room facilities stained carpet lacked amenities

The staff was friendly. i appreciated the good variety at breakfast and vegan alternatives were available. it took some time to request them. the hotel accepted packages i ordered for an event. It was convenient.

my colleagues had better room facilities even though we paid the same price. they had bottled water, cookies, a nespresso machine, robes, and slippers, but i did not have these. i did not realize this until we left! though the carpet was badly stained.

0 Helpful

Leo from Germany

Couple

Double Sweet Room by Ibis

3 nights in November 2025

Reviewed: January 09, 2026

8.5/10

a tender stay near the docks

warm staff lovely view

the staff greeted me always with smiles and warmth, i was like home. my double sweet room by ibis had a lovely view of the docks. the location provided easy access to nearby attractions, it saved much time on my travels.

the breakfast area seemed crowded during peak hours, it made it a little difficult to find seating.

Dining

8/10

the breakfast includes many options such as eggs, sausages, and pastries, it offers a fulfilling start to the day. fresh fruits are also there, they add a good touch. coffee and tea stations are available.

Location

9/10

the hotel locates near public transportation, it offers convenient access to the city. the area is quiet and safe, it is good for evening strolls. nearby, there are shops and some restaurants.

0 Helpful

Benjamin from Germany

Business traveller

double room disability access

3 nights in November 2025

Reviewed: December 30, 2025

7/10

quick check-in tea facility coffee facility slow staff glacial service queues

the check-in process was quick. tea and coffee facilities were available in the room and milk was provided. the location provided easy access to the excel centre.

the bar staff were very slow and service was at a glacial pace. there were big queues. the card machine process of taking payments seemed to take ages.

0 Helpful

Logan from United States

Business traveller

Twin Room

3 nights in November 2025

Reviewed: December 15, 2025

7/10

helpful staff breakfast options poor soundproofing stained quilt

The breakfast had enough options and was replenished quickly. Staff members were very nice and accommodating. They stored luggage safely . The location was perfect for the Elizabeth line and the Excel.

The bed dipped noticeably in the middle. The quilt underneath the duvet cover had stains and looked worn. I asked for a quiet room and instead experienced significant street noise. The soundproofing was terrible and led to poor sleep.

0 Helpful

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