Name: Heritage Hotel New York City
Address: 18 West 25Th Street, New York, New York State
Price range: US$220+
Rating: 8.5

Key details

About the Hotel

18 West 25Th Street, New York

Close to the Flatiron Building

Very good

7.5

8.0

/10

4.2

3.4

Loved by Heritage Hotel New York City guests

Convenient location

Clean rooms

Friendly staff

Necessary amenities

Heritage Hotel New York City - A 3-star hotel in Chelsea with Empire State views and proximity to major attractions

Heritage Hotel New York City, a 3-star hotel with a 7.5/10 Booking.com rating, is located in Chelsea, steps from the Flatiron Building and Madison Square Park. The hotel offers rooms with premium mattresses, flat-screen TVs, and high-speed WiFi. ADA-accessible rooms include Braille signage and A/V kits. Nearby restaurants include Johny's Luncheonette, Thai Villa, and Eleven Madison Park. The Heritage Hotel features a 24-hour fitness center, business center, and nearby parking at iPark (55 West 26th Street). Family suites accommodate up to six guests with two full and a king-sized bed in a 32 m² space. Guests at the Heritage Hotel can explore landmarks like the Empire State Building (1 km) and Times Square (2 km).

Pros

Prime Chelsea location near the Flatiron Building and Madison Square Park.

Family suites with two full and a king-sized bed in 32 m².

Free high-speed WiFi and a 24-hour fitness center.

ADA-accessible rooms with Braille signage and A/V kits.

Walking distance to dining options like Eleven Madison Park and Stumptown Coffee.

Cons

No on-site parking; guests must use the nearby iPark garage (fee applies).

The fitness center is basic, lacking advanced equipment or a pool.

Select your room type

Heritage Hotel New York City offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room
2 persons
220 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Quadruple Room
2 persons
220 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Standard Twin Room
2 persons
205 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

Room Rates & Availability Calendar

Check availability and prices for your dates now!

Facilities

Heritage Hotel New York City offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.1/10Review score

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre

Business

Business centre
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Bedroom

Electric blankets

Media

Flat-screen TV
AM/FM alarm clock

Heritage Hotel New York City Location

18 West 25Th Street, New York

Map view

City landmarks

Landmark

Empire State Building

4900 ft

Park

The High Line

1.4 mi

Square

Times Square

1.2 mi

Landmark

Rockefeller Center

1.4 mi

Park

Bryant Park

1.0 mi

Landmark

Top of the Rock

1.4 mi

Park

Central Park

3.0 mi

Square

Macy's

3100 ft

Church

St. Patrick's Cathedral

1.3 mi

Library

New York Public Library

4600 ft

Theatre

Lyric Theatre

1.1 mi

Landmark

Manhattan Skyline

2800 ft

Stadium

Madison Square Garden

3700 ft

Mall

Fifth Avenue

1.3 mi

Square

Macy's Herald Square

3100 ft

Museum

Museum of Modern Art

1.4 mi

Nearby

175 5th Ave

Flatiron Building

1200 ft

Museum

Museum of Sex

1000 ft

Park

Madison Square Park

800 ft

Restaurants

Hill Country Chicken

300 ft

1123 Broadway Frnt 1

Num Pang Sandwich Shop

400 ft

1129 Broadway

Broadway Pizza

800 ft

1157 Broadway

Mangia

1200 ft

22 W 23rd St

Eisenberg's Sandwich Shop

500 ft

174 5th Ave between E. 22nd and E. 23rd Sts.

Explore New York

Local Highlights

Flatiron Building

5 minutes' walk

Iconic triangular skyscraper known for its unique shape. Great photo opportunity and nearby park for relaxation.

Madison Square Park

3 minutes' walk

Historic park featuring green spaces and art installations. Ideal for a stroll or a picnic in a bustling setting.

Empire State Building

19 minutes' walk

Famous observation deck providing stunning NYC views. Landmark features a rich history and unique nighttime lighting.

The Museum at FIT

7 minutes' walk

Fashion museum showcasing garments and accessories. Free admission with rotating exhibits highlighting fashion history.

Biking the Hudson River Park

25 minutes' ride

Scenic biking paths along the Hudson. Rentals available nearby, suitable for thrill-seekers and bike enthusiasts.

Yoga at the Jefferson Market Garden

13 minutes' walk

Relaxing yoga classes held in this serene garden space. Perfect for unwinding surrounded by nature.

Hill Country Chicken

2 minutes' walk

Casual spot serving Southern-style fried chicken. Family-friendly with a cozy atmosphere and comfort food options.

Num Pang Sandwich Shop

2 minutes' walk

Vibrant eatery specializing in Khmer-style sandwiches. Quick bites with fresh ingredients and unique flavor combinations.

Mangia

5 minutes' walk

Italian restaurant featuring homemade pasta and fresh ingredients. Offers vegetarian options and a warm, inviting space.

Madison Square Garden

14 minutes' walk

Multi-purpose indoor arena hosting concerts and sports events. A must-visit for music lovers and sports fans.

The Comedy Cellar

15 minutes' ride

A famed comedy club featuring stand-up performances. Known for surprise guests and a lively atmosphere.

Getting around

City Centre
New York 6 min · 2.3 mi
Airports
LaGuardia (LGA) 23 min · 9.4 mi
Teterboro (TEB) 30 min · 12.4 mi
Train
33rd St 9 min · 2300 ft
Bus
Bus stop 3 min · 700 ft

Want to see Exclusive Early Booking Rate?

Get exclusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Hindi

Number of floors:

Number of rooms:

111

Former name

Comfort Inn Chelsea

Reviews and Ratings

Feedback about Heritage Hotel New York City from previous guests about their experience.

Review summary

Based on recent reviews

Heritage Hotel New York City enjoys a superb location, especially convenient for reaching the Flatiron Building and with easy access to subway lines, making it a strategic spot for city exploration. The presence of a refrigerator in the rooms is frequently appreciated, and there's even a common area with tables that some guests find useful. A few guests have noted that some rooms can be on the smaller side. You'll also find Maman's cafe next door, and a range of restaurants and shops in the immediate vicinity, adding to the overall convenience.

Review score

Based on 5 verified reviews

8.5 /10

Great

100%

Recommend

Location

9.3/10

Staff

8.8/10

Facilities

7.1/10

Comfort

7.4/10

Pros

Helpful staff

Clean rooms

Comfortable bed

Great location

Nice bathroom

Cons

Uneven floors

based on 1137 reviews

3.5/5

Molly from United Kingdom

Family with children

Standard Twin Room

3 nights in November 2025

Reviewed: January 07, 2026

8.8/10

Central Location with AMAZING staff!

great location helpful staff quick check-in luggage storage

The location was great. I could walk to many attractions. The staff WAS helpful and always available. Check-in was quick. I was in my room in minutes. I left my luggage after checkout. It allowed me to explore more.

The room walls were a little thin. I could hear some noise from neighboring rooms.

Location

9/10

The hotel is half a block from Madison Square Park. This offers a lovely green space nearby. Several restaurants and shops are within walking distance, providing many options. The area felt safe and convenient.

Service

10/10

The front desk staff was very friendly and accommodating. They assisted with directions. They also promptly addressed any minor concerns I had. I appreciated their responsiveness. The service was efficient and courteous.

Rooms

8/10

My Standard Twin Room had comfortable beds and clean sheets. I slept well. The bathroom was clean and functional. It had good water pressure. The room size was adequate for a short stay.

Dining

8/10

While the hotel does not have a restaurant, many dining options are nearby. I found several cafes and restaurants within a short walk. This allowed me to easily find meals.

0 Helpful

Sophia from Greece

Single

Quadruple Room

3 nights in November 2025

Reviewed: December 26, 2025

8.5/10

wonderful experience

room cleanliness convenient location friendly staff

I am so grateful with my room it was clean. the location was convenient and near many restaurants, this helped a lot. staff was friendly and helpful. I appreciate their assistance with directions.

the room was small. this made it difficult to move around with luggage.

Rooms

9/10

the room included two comfortable double beds with fresh linens. i found adequate space for three people. hangers were enough and the air-conditioning system worked great.

Dining

8/10

the hotel offered complimentary coffee and tea in the lobby area each morning. i noticed many restaurants and coffee shops are near location. it makes it easy to grab a quick bite.

0 Helpful

Colin from United Kingdom

Single

standard twin room

3 nights in October 2025

Reviewed: December 24, 2025

7/10

decent location

helpful staff great location small room thin walls

i appreciated the helpful staff (karen especially). i also liked that the location was great for public transport. there was a nice flea market across the road during the weekend. maman's cafe was conveniently located next door.

The room was smaller than advertised. the walls were thin. I could hear people talking in other rooms (a bit annoying).

0 Helpful

Oliver from United Kingdom

Business traveller

Standard Twin Room

4 nights in August 2026

Reviewed: October 26, 2025

9/10

easy access staff friendliness

the location proved fantastic, offering easy access to subways. staff friendliness was evident throughout my stay.

the room lacked some soundproofing, as hallway noise was noticeable at times.

0 Helpful

Naomi from United Kingdom

Couple

King Room Non-Smoking

3 nights in August 2026

Reviewed: October 20, 2025

9/10

Perfect Service and Prime Location

accommodating staff prime location

I found the staff to be accommodating. They promptly addressed a minor issue with the room's temperature. The proximity to major attractions allowed for convenient exploration of the area.

0 Helpful

Show more reviews