Hotel Excelsior - A family-run alpine hotel with Matterhorn views, mountain access, and regional dining
Hotel Excelsior, a small family-run property with an international flair, offers sunny south-facing rooms featuring panoramic views of the Matterhorn and the old village. The hotel is centrally located in Zermatt, 400 metres from the Gornergratbahn and Sunnegga Express funicular stations, with the bus stop for all mountain lifts directly outside. Guests can dine at the on-site La Ferme restaurant, serving French and Swiss cuisine, including specialties like beef fillet with mustard-mushroom sauce, or enjoy summer dishes on the pergola terrace. Rooms include free Wi-Fi, minibars, and sitting areas, with some offering views of the old city center. The Excelsior provides ski storage, a children's playground, and proximity to landmarks like the Matterhorn Museum (0.5 km) and St. Mauritius Church (0.5 km).
Pros
South-facing rooms provide direct Matterhorn views.
Central location near mountain transport and key attractions.
Family-friendly amenities include a playground and child cots.
Half-board option with a 4-course menu (CHF 50 per person).
Free Wi-Fi and ski storage available.
Cons
No on-site spa or fitness facilities.
Limited restaurant hours (La Ferme open primarily on weekends).
Select your room type
Hotel Excelsior offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
2 persons
13 sq. feet
1 Single bed
Heating
Shower
room details
Double Room Balcony Matterhorn View
2 persons
23 sq. feet
2 Single beds
Balcony
Heating
room details
Deluxe Double Room Balcony Matterhorn View
2 persons
29 sq. feet
2 Single beds
Balcony
Heating
room details
Show all rooms
Room Rates & Availability Calendar
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August 2026 - August 2027
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Check-in/ Check-out
Facilities
Hotel Excelsior offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score
General
No smoking on site
Wi-Fi
Safe deposit box
Pets allowed
Security
Luggage storage
Ski storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Skiing
Hiking
Cycling
Services
Room service
Housekeeping
Laundry
Shops/Commercial services
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Children
Cots
Spa & Leisure
Sun terrace
Garden area
Room features
Heating
Mini-bar
Sitting area
Ironing facilities
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Hotel Excelsior Location
Hofmattstrasse 38, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes' walk
The museum showcases Zermatt's rich mountaineering history and exhibits artifacts related to the iconic Matterhorn.
Gorner Gorge
20 minutes' walk
A breathtaking natural gorge with stunning rock formations, walking trails, and a visitor center offering guided tours.
Forest Fun-Park Zermatt
15 minutes' walk
An adventure park featuring high ropes courses and zip lines, ideal for thrill-seekers and families for a day of outdoor fun.
Kapelle Winkelmatten 'Zur Heiligen Familie'
5 minutes' drive
A quaint chapel known for its beautiful altar and serene setting, perfect for a moments of reflection in nature.
Hiking Trails
25 minutes' walk
A network of scenic hiking trails ranging from easy strolls to challenging hikes, offering stunning views of the Alps.
Spa Wellness Center
10 minutes' walk
A rejuvenating spa offering massages and wellness treatments, perfect for relaxation after a day of adventure.
Skiing at Schwarzsee Paradise
10 minutes' drive
World-class skiing terrain with slopes for all skill levels, accessible via a scenic cable car ride from Zermatt.
Local Markets
4 minutes' walk
Charming markets featuring local Swiss products, crafts, and fresh food, held regularly providing cultural immersion.
Take it Doner
5 minutes' walk
Casual eatery known for delicious kebabs and wraps with vegetarian options, perfect for a quick and tasty meal.
Restaurant Zermatt
10 minutes' walk
Fine dining with Swiss and international dishes, offering an elegant atmosphere and stunning views, reservations recommended.
Pizzeria Da Michele
7 minutes' walk
Lively pizzeria serving authentic Italian pizzas, popular among families, featuring gluten-free options.
Restaurant Walliserkanne
10 minutes' walk
Traditional Swiss cuisine in a cozy setting, known for fondue and raclette, great for an authentic dining experience.
Zermatt Concert Hall
10 minutes' walk
Home to live music performances and cultural events, with a charming ambiance making it great for couples and solo guests.
Bar 55
7 minutes' walk
A vibrant bar with a lively atmosphere, known for its cocktails and live music sessions perfect for nightlife.
Cinemas Zermatt
6 minutes' walk
A cozy cinema showing the latest films and occasional local productions, suitable for family-friendly entertainment.
Weekly Jazz Nights at The Chocolate Bar
5 minutes' walk
Intimate live jazz sessions that attract music lovers, featuring local artists, perfect for a relaxed evening out.
Getting around
City Centre
Zermatt 2 min · 400 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
The hotel Excelsior provides visitors with a free full breakfast.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25
Reviews and Ratings
Feedback about Hotel Excelsior from previous guests about their experience.
Review score
Based on 311 verified reviews
8.6 /10
Great
90 %
Recommend
Breakfast
8.5/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.3/10
Free WiFi
8.9/10
Location
9.5/10
Paid Wi-Fi
7.8/10
Staff
8.8/10
Value for money
8.2/10
Pros
Swiss chalet charm
Excellent Matterhorn view
Friendly staff
Delicious breakfast
Convenient location
Cons
Odd bathroom setup
Unwelcoming atmosphere
Guest reviews
based on 111 reviews
4.5/5
based on 609 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Excelsior
What is the check-in and check-out policy at Hotel Excelsior?
Check-in is at 15:00 and check-out is at 11:00.
What dining options are available at Hotel Excelsior?
The hotel features two on-site restaurants, La Ferme and Luna, serving Swiss and Italian cuisine.
Is Wi-Fi available at Hotel Excelsior?
Free Wi-Fi is available throughout the property.
How far is Hotel Excelsior from the nearest cable car stations?
Hotel Excelsior is 400 meters away from the Gornergratbahn and Sunnegga Express funicular stations.
What recreational activities can guests enjoy at Hotel Excelsior?
Guests can enjoy skiing, cycling, and hiking directly from the hotel.
What is the distance of Hotel Excelsior from the center of Zermatt?
The hotel is located just a 10-minute walk from the center of Zermatt.
What room amenities are provided at Hotel Excelsior?
Rooms include a flat-screen TV, mini fridge bar, and seating area with views of the Matterhorn.
Are there any nearby attractions to Hotel Excelsior?
Nearby attractions include the Matterhorn Museum (0.3 km) and Mountaineer's Cemetery (0.5 km).
What are the breakfast options at Hotel Excelsior?
Breakfast is available for an additional charge of 1 CHF.
Is there a bar or lounge available at Hotel Excelsior?
The hotel features a lounge bar for guests to relax at.