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Check-in
24Mar2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Hofmattstrasse 38, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Great
8.4
9.4
/10
4.5
/5

Hotel Excelsior - A family-run alpine hotel with Matterhorn views, mountain access, and regional dining

Hotel Excelsior, a small family-run property with an international flair, offers sunny south-facing rooms featuring panoramic views of the Matterhorn and the old village. The hotel is centrally located in Zermatt, 400 metres from the Gornergratbahn and Sunnegga Express funicular stations, with the bus stop for all mountain lifts directly outside. Guests can dine at the on-site La Ferme restaurant, serving French and Swiss cuisine, including specialties like beef fillet with mustard-mushroom sauce, or enjoy summer dishes on the pergola terrace. Rooms include free Wi-Fi, minibars, and sitting areas, with some offering views of the old city center. The Excelsior provides ski storage, a children's playground, and proximity to landmarks like the Matterhorn Museum (0.5 km) and St. Mauritius Church (0.5 km).

Pros

South-facing rooms provide direct Matterhorn views.

Central location near mountain transport and key attractions.

Family-friendly amenities include a playground and child cots.

Half-board option with a 4-course menu (CHF 50 per person).

Free Wi-Fi and ski storage available.

Cons

No on-site spa or fitness facilities.

Limited restaurant hours (La Ferme open primarily on weekends).

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Select your room type

Hotel Excelsior offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
2 persons
140 sq. feet 
1 Single bed
Shower
Heating
Double Room Balcony Matterhorn View
2 persons
250 sq. feet 
2 Single beds
Heating
Balcony
Deluxe Double Room Balcony Matterhorn View
2 persons
315 sq. feet 
2 Single beds
Heating
Balcony
Economy Double Room
2 persons
165 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Hotel Excelsior offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • Pets allowed
  • Security
  • Luggage storage
  • Ski storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Skiing
  • Hiking
  • Cycling

Services

  • Room service
  • Housekeeping
  • Laundry
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Packed lunches

Children

  • Cots

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Hotel Excelsior Location

Hofmattstrasse 38, Zermatt, Switzerland, 3920
Map view
Hofmattstrasse 38, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
900 ft
Church
St Peter's English Church
1200 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
500 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
400 ft
Stellisee 3920 Zermatt
Stellisee
1000 ft
Hohbalmen
500 ft
Castor Mountain
500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
700 ft
Murmeli Brunnen
1200 ft
Denner Partner
1800 ft
Restaurants
Take it Doner
1300 ft
Oberdorfstrasse 24
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
4 minutes' walk
The museum showcases Zermatt's rich mountaineering history and exhibits artifacts related to the iconic Matterhorn.
Gorner Gorge
20 minutes' walk
A breathtaking natural gorge with stunning rock formations, walking trails, and a visitor center offering guided tours.
Forest Fun-Park Zermatt
15 minutes' walk
An adventure park featuring high ropes courses and zip lines, ideal for thrill-seekers and families for a day of outdoor fun.
Kapelle Winkelmatten 'Zur Heiligen Familie'
5 minutes' drive
A quaint chapel known for its beautiful altar and serene setting, perfect for a moments of reflection in nature.
Hiking Trails
25 minutes' walk
A network of scenic hiking trails ranging from easy strolls to challenging hikes, offering stunning views of the Alps.
Spa Wellness Center
10 minutes' walk
A rejuvenating spa offering massages and wellness treatments, perfect for relaxation after a day of adventure.
Skiing at Schwarzsee Paradise
10 minutes' drive
World-class skiing terrain with slopes for all skill levels, accessible via a scenic cable car ride from Zermatt.
Local Markets
4 minutes' walk
Charming markets featuring local Swiss products, crafts, and fresh food, held regularly providing cultural immersion.
Take it Doner
5 minutes' walk
Casual eatery known for delicious kebabs and wraps with vegetarian options, perfect for a quick and tasty meal.
Restaurant Zermatt
10 minutes' walk
Fine dining with Swiss and international dishes, offering an elegant atmosphere and stunning views, reservations recommended.
Pizzeria Da Michele
7 minutes' walk
Lively pizzeria serving authentic Italian pizzas, popular among families, featuring gluten-free options.
Restaurant Walliserkanne
10 minutes' walk
Traditional Swiss cuisine in a cozy setting, known for fondue and raclette, great for an authentic dining experience.
Zermatt Concert Hall
10 minutes' walk
Home to live music performances and cultural events, with a charming ambiance making it great for couples and solo guests.
Bar 55
7 minutes' walk
A vibrant bar with a lively atmosphere, known for its cocktails and live music sessions perfect for nightlife.
Cinemas Zermatt
6 minutes' walk
A cozy cinema showing the latest films and occasional local productions, suitable for family-friendly entertainment.
Weekly Jazz Nights at The Chocolate Bar
5 minutes' walk
Intimate live jazz sessions that attract music lovers, featuring local artists, perfect for a relaxed evening out.
Getting around
City Centre
Zermatt2 min  ·  400 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
High-speed internet access is available in public areas for free.
Breakfast
The hotel Excelsior provides visitors with a free full breakfast. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2012
Number of floors:
4
Number of rooms:
25

Reviews and Ratings

Feedback about Hotel Excelsior from previous guests about their experience.
Review score
Based on 300 verified reviews
8.5/10
Great
90%
Recommend
Breakfast
8.9/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.3/10
Free Wi-Fi
8.0/10
Location
9.4/10
Paid Wi-Fi
7.2/10
Staff
8.8/10
Value for money
8.1/10
Pros
Swiss chalet charm
Excellent Matterhorn view
Friendly staff
Delicious breakfast
Convenient location
Cons
Odd bathroom setup
Unwelcoming atmosphere
Guest reviews
based on 111 reviews
4.5/5
based on 691 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Excelsior
What is the check-in and check-out policy at Hotel Excelsior?
Check-in is at 15:00 and check-out is at 11:00.
What dining options are available at Hotel Excelsior?
The hotel features two on-site restaurants, La Ferme and Luna, serving Swiss and Italian cuisine.
Is Wi-Fi available at Hotel Excelsior?
Free Wi-Fi is available throughout the property.
How far is Hotel Excelsior from the nearest cable car stations?
Hotel Excelsior is 400 meters away from the Gornergratbahn and Sunnegga Express funicular stations.
What recreational activities can guests enjoy at Hotel Excelsior?
Guests can enjoy skiing, cycling, and hiking directly from the hotel.
What is the distance of Hotel Excelsior from the center of Zermatt?
The hotel is located just a 10-minute walk from the center of Zermatt.
What room amenities are provided at Hotel Excelsior?
Rooms include a flat-screen TV, mini fridge bar, and seating area with views of the Matterhorn.
Are there any nearby attractions to Hotel Excelsior?
Nearby attractions include the Matterhorn Museum (0.3 km) and Mountaineer's Cemetery (0.5 km).
What are the breakfast options at Hotel Excelsior?
Breakfast is available for an additional charge of 1 CHF.
Is there a bar or lounge available at Hotel Excelsior?
The hotel features a lounge bar for guests to relax at.

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