What is the check-in and check-out policy at Hotel Astoria?
Check-in is at 14:00 and check-out is by 11:00.
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Hotel Astoria, Zermatt
112US$
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Key details
About the Hotel
Steinmattstrasse 32,
Zermatt,
Switzerland,
3920,
Valais
- Close to the bridge with Matterhorn view
Great
8.7
9.1
4.3
4.2
Hotel Astoria - A 3-star mountain hotel with a spa, free breakfast, and Matterhorn views
Located in the Steinmatte neighborhood near central Zermatt, Hotel Astoria offers 21 rooms with balconies overlooking mountain scenery, including views of the Matterhorn. Each room includes free WiFi, minibars, seating areas, safes, and satellite TVs, while some feature private saunas. Guests take advantage of a free continental breakfast with muesli, yogurt, croissants, meats, and cheese specialties, and can dine at the onsite restaurant. The full-service spa includes saunas and steam baths, and activities range from hiking to rock climbing. Nearby landmarks include the Photopoint Kirchbrucke bridge (300m) and the Matterhorn Museum (300m), while the Sunnegga Express and Matterhorn Express II cable cars provide access to slopes. The hotel also offers a transfer service to the train station.
Pros
Most rooms feature balconies with mountain and Matterhorn views.
Free continental breakfast includes scrambled eggs, bacon, sausages, and local cheeses.
Full-service spa with sauna and steam bath enhances relaxation.
Walking distance to Zermatt-Furi Gondola, Matterhorn Express II, and central dining options.
Activities like hiking and rock climbing are available onsite.
Cons
Some rooms are located above the bar, potentially causing nighttime noise.
The spa requires booking treatments in advance for full access.
View all
Select your room type
Hotel Astoria offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
3 persons
1 Double bed
Shower
Sauna
room details
Small Single Room
1 person
1 Single bed
City view
room details
Room Rates & Availability Calendar
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Facilities
Hotel Astoria offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Safe deposit box
- Concierge desk
- Pets allowed
- Security
- Luggage storage
- Ski storage
- Lift
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Ski school
Services
- Ski equipment hire
- Laundry
Dining
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Spa & wellness centre
- Sauna
Room features
- Free Wi-Fi in rooms
- Heating
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Room decor
- Parquet floor
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Hotel Astoria Location
Steinmattstrasse 32,
Zermatt,
Switzerland,
3920,
Valais
Map view
Steinmattstrasse 32,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
5100 ft
Church
St Peter's English Church
3200 ft
Landmark
Gorner Gorge
5200 ft
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
5100 ft
Landmark
Hohbalmen
2500 ft
Landmark
Castor Mountain
2500 ft
Landmark
Sunnegga
1.5
mi
Landmark
Murmeli Brunnen
2500 ft
Theme Park
Forest Fun-Park Zermatt
4700 ft
Ski Area
Wolli park for beginners Sunnegga
1.4
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
4700 ft
Landmark
Denner Partner
5100 ft
Garden
Ricola Herb Garden
1.2
mi
Beach
Leisee
1.7
mi
Garden
Dossen Glacier Garden
1.8
mi
Church
Kapelle Riffelberg "Bruder Klaus"
1.9
mi
Ski Area
Gornergrat
3.0
mi
Bridge
Hangebrucke
1.8
mi
Beach
Grunsee
2.0
mi
Landmark
Zmutt Glacier
1.8
mi
Landmark
Zmutt
1.7
mi
Nearby
Museum
Matterhorn Museum
900 ft
Cemetery
Mountaineer's Cemetery
700 ft
Bridge
Photopoint Kirchbrucke bridge
800 ft
Church
Parish Church of St. Mauritius
800 ft
Bahnhofstrasse
Walk of Climb
800 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1300 ft
Stellisee 3920 Zermatt
Stellisee
1700 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
800 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
800 ft
Restaurants
Stefanie's Creperie
1400 ft
Bahnhofstrasse 60
Explore Zermatt
Local Highlights
Getting around
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Property information and rules
Check-in
from 14:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
At the hotel Astoria guests are invited to a full breakfast served for free.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
English, German, Italian, Portuguese, Greek
Number of rooms:
21
Reviews and Ratings
Feedback about Hotel Astoria from previous guests about their experience.
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Pros
Central location
Spacious bedrooms
Good breakfast
Clean wellness area
Helpful staff
Cons
Outdated hotel
Excessive noise
Overpriced rooms
Guest reviewsbased on 460 reviews
Diane L from Canada
Couple
Double Room
2 nights in November 2025
|
Reviewed:January 23, 2026
8.5/10
Excellent Stay in the Mountains
breakfast buffethelpful staffoutside noise
The breakfast buffet had a LOT of choices. It included smoked salmon and scrambled eggs, AMAZING!!! The hotel helped me when I left early. The staff even prepared a breakfast bag when I took the Glacier Express Train at 7:52.
The room allowed SOME outside noise. I heard people laughing and yelling from the bar terrace. This prevented me from sleeping until late at night.
Dining
9/10
Breakfast includes many options, such as fresh fruit and pastries. gluten-free alternatives are available upon request, catering to different dietary needs, VERY important. The breakfast area is bright and spacious, with large windows.
Facilities
8/10
A ski room is available for storing equipment, with easy access for skiers and snowboarders. It features individual lockers, heated boot racks, and secure storage. There is a sauna available , offering a relaxing experience.
0 Helpful
|
Howard from United States
Single
Double Room
3 nights in November 2025
|
Reviewed:December 21, 2025
6/10
Acceptable, but some issues to note
central locationpoor soundproofingsoft mattress
The location was central and convenient for accessing local amenities.
The room was not soundproofed properly. Noises from a nearby bar kept me awake late. the mattress was far too soft. The duvet trapped heat making sleep difficult.
0 Helpful
Bill from United States
Couple
Double Room
4 nights in August 2025
|
Reviewed:September 08, 2025
6/10
soft mattressbasic breakfast
the room i had was not soundproof. noise from a bar terrace below stoped me from sleeping until late at night. the mattress felt too soft, so quality of sleep was not good. breakfast was basic too, i expected more from that.
0 Helpful
FAQs
About Hotel Astoria
What popular attractions are near Hotel Astoria?
Nearby attractions include the Matterhorn Museum (0.5 km), Gorner Ridge (3 km), and Wolli Land - Spielplatz (1 km).
What dining options are available at Hotel Astoria?
The hotel features an on-site restaurant serving European cuisine for lunch and dinner, as well as a bar.
Does Hotel Astoria offer free breakfast?
Guests can enjoy a complimentary continental breakfast that includes items such as müesli, yogurt, and croissants.
How far is Hotel Astoria from Zermatt Train Station?
Hotel Astoria is 1 km from Zermatt Train Station and approximately a 10-minute walk.
What are the spa and wellness facilities at Hotel Astoria?
The hotel offers a sauna and a full-service spa for guests.
Are there amenities for families at Hotel Astoria?
Babysitting services can be arranged upon request, and activities for children are available at a nearby partner hotel.
What room amenities are available at Hotel Astoria?
Rooms include free Wi-Fi, a flat-screen TV, a minibar, and some feature a balcony with mountain views.
What language is spoken by the staff at Hotel Astoria?
The staff at the hotel can communicate in English and several other languages.
What is the distance from Hotel Astoria to the Klein-Matterhorn Cable Car?
Hotel Astoria is approximately 1 km from the Klein-Matterhorn Cable Car.
Can I enjoy skiing from Hotel Astoria?
The hotel offers ski equipment hire and access to ski lessons nearby.
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