Name: Hotel Astoria
Address: Steinmattstrasse 32, Zermatt, Valais, 3920
Price range: US$266+
Rating: 6.8

Key details

About the Hotel

Steinmattstrasse 32, Zermatt, 3920

Close to the bridge with Matterhorn view

Great

8.7

9.1

/10

4.3

Loved by Hotel Astoria guests

Spacious rooms

Friendly staff

Good breakfast

Central location

Great spa

Hotel Astoria - A 3-star mountain hotel with a spa, free breakfast, and Matterhorn views

Located in the Steinmatte neighborhood near central Zermatt, Hotel Astoria offers 21 rooms with balconies overlooking mountain scenery, including views of the Matterhorn. Each room includes free WiFi, minibars, seating areas, safes, and satellite TVs, while some feature private saunas. Guests take advantage of a free continental breakfast with muesli, yogurt, croissants, meats, and cheese specialties, and can dine at the onsite restaurant. The full-service spa includes saunas and steam baths, and activities range from hiking to rock climbing. Nearby landmarks include the Photopoint Kirchbrucke bridge (300m) and the Matterhorn Museum (300m), while the Sunnegga Express and Matterhorn Express II cable cars provide access to slopes. The hotel also offers a transfer service to the train station.

Pros

Most rooms feature balconies with mountain and Matterhorn views.

Free continental breakfast includes scrambled eggs, bacon, sausages, and local cheeses.

Full-service spa with sauna and steam bath enhances relaxation.

Walking distance to Zermatt-Furi Gondola, Matterhorn Express II, and central dining options.

Activities like hiking and rock climbing are available onsite.

Cons

Some rooms are located above the bar, potentially causing nighttime noise.

The spa requires booking treatments in advance for full access.

Select your room type

Hotel Astoria offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite
2 persons
380 sq. feet
2 Single beds
Balcony
Bathtub
room details
Economy Double Room
2 persons
270 sq. feet
2 Single beds
Balcony
Bathtub
room details
Double Room
2 persons
270 sq. feet
2 Single beds
Bathtub
Heating
room details

Show all rooms

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Facilities

Hotel Astoria offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

Non-smoking rooms
Safe deposit box
Concierge desk
Pets allowed
Security
Luggage storage
Ski storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Ski school

Services

Ski equipment hire
Laundry

Dining

Packed lunches
Special diet menus

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Sauna

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Room decor

Carpeted floor

Hotel Astoria Location

Steinmattstrasse 32, Zermatt, 3920

Map view

City landmarks

Landmark

The Matterhorn

5100 ft

Church

St Peter's English Church

3200 ft

Landmark

Gorner Gorge

5200 ft

Church

Kapelle Winkelmatten "Zur Heiligen Familie"

5100 ft

Landmark

Hohbalmen

2500 ft

Landmark

Castor Mountain

2500 ft

Landmark

Sunnegga

1.5 mi

Landmark

Murmeli Brunnen

2500 ft

Theme Park

Forest Fun-Park Zermatt

4700 ft

Ski Area

Wolli park for beginners Sunnegga

1.4 mi

Church

Kapelle Blatten "Maria Rosenkranzkonigin"

4700 ft

Landmark

Denner Partner

5100 ft

Garden

Ricola Herb Garden

1.2 mi

Beach

Leisee

1.7 mi

Garden

Dossen Glacier Garden

1.8 mi

Church

Kapelle Riffelberg "Bruder Klaus"

1.9 mi

Nearby

Museum

Matterhorn Museum

900 ft

Cemetery

Mountaineer's Cemetery

700 ft

Bridge

Photopoint Kirchbrucke bridge

800 ft

Church

Parish Church of St. Mauritius

800 ft

Bahnhofstrasse

Walk of Climb

800 ft

Hinterdorfstrasse 25

Hinterdorfstrasse

1300 ft

Stellisee 3920 Zermatt

Stellisee

1700 ft

Triftbachstrasse 7

Bergfuhrerdenkmal

800 ft

Seilerwiesenstrasse 9

Obere Matten playground no. 1

800 ft

Restaurants

Stefanie's Creperie

1400 ft

Bahnhofstrasse 60

Explore Zermatt

Local Highlights

Matterhorn Museum

3 minutes' walk

Museum dedicated to the history of Zermatt and the iconic Matterhorn. It features artifacts and exhibits about the mountain's climbing history.

Mountaineer's Cemetery

3 minutes' walk

Cemetery dedicated to climbers who lost their lives on the Matterhorn, showcasing poignant memorials in a serene setting.

Gorner Gorge

5 minutes' drive

Stunning natural gorge with a walking path. The views of the water-carved rocks are spectacular, especially in the autumn.

Photopoint Kirchbrucke bridge

3 minutes' walk

Scenic bridge ideal for photography, offering breathtaking views of the surrounding mountains and the river.

Hiking to Gornergrat

50 minutes' walk

Iconic hiking trail leading to breathtaking views at Gornergrat. Perfect for outdoor enthusiasts with stunning landscapes.

Forest Fun-Park Zermatt

17 minutes' walk

Adventure park with zip lines and rope courses. Great for families seeking thrills amidst nature.

Yoga Sessions at Zermatt

15 minutes' walk

Relaxing yoga sessions offered nearby. Ideal for those seeking tranquility with stunning mountain backdrops.

Stefanie's Creperie

5 minutes' walk

Charming creperie specializing in sweet and savory crepes. Casual atmosphere, perfect for a quick bite.

Zur Therme Restaurant

8 minutes' walk

Offers Swiss and international cuisine in a cozy setting. Reservations recommended for dinner, dietary options available.

Zermatt Music Festival

15 minutes' walk

Annual festival featuring concerts and events. Family-friendly with diverse performances throughout the week.

The English Church

12 minutes' walk

Historic church with a peaceful atmosphere, hosting regular musical and community events, welcoming all ages.

Getting around

City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 9 min · 2300 ft
Train 2 min · 400 ft
Bus
Bus stop 19 min · 7.5 mi

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Property information and rules

Check-in

from 14:00-22:00

Check-out

from 08:00-11:00

Internet

Wireless internet is available in the hotel rooms for free.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Languages

English, German, Italian, Portuguese, Greek

Number of rooms:

Reviews and Ratings

Feedback about Hotel Astoria from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Astoria enjoys a central location, putting guests within easy reach of the train station, cable cars, and Zermatt's main street, as well as various restaurants and bars. Many guests appreciate the spacious rooms, some featuring balconies with views of the Matterhorn and the surrounding village. The breakfast is frequently praised for its large choice and quality, and the sauna is appreciated for being modern and clean; however, some guests have noted that the hotel's proximity to a live music venue can result in some noise.

Review score

Based on 3 verified reviews

6.8 /10

Nice

100%

Recommend

Location

9.2/10

Staff

9.2/10

Facilities

8.4/10

Free Wi-Fi

8.4/10

Pros

Central location

Spacious bedrooms

Good breakfast

Clean wellness area

Helpful staff

Cons

Outdated hotel

Excessive noise

Overpriced rooms

based on 163 reviews

4/5

Diane L from Canada

Couple

Double Room

2 nights in November 2025

Reviewed: January 23, 2026

8.5/10

Excellent Stay in the Mountains

breakfast buffet helpful staff

The breakfast buffet had a LOT of choices. It included smoked salmon and scrambled eggs, AMAZING!!! The hotel helped me when I left early. The staff even prepared a breakfast bag when I took the Glacier Express Train at 7:52.

The room allowed SOME outside noise. I heard people laughing and yelling from the bar terrace. This prevented me from sleeping until late at night.

Dining

9/10

Breakfast includes many options, such as fresh fruit and pastries. gluten-free alternatives are available upon request, catering to different dietary needs, VERY important. The breakfast area is bright and spacious, with large windows.

Facilities

8/10

A ski room is available for storing equipment, with easy access for skiers and snowboarders. It features individual lockers, heated boot racks, and secure storage. There is a sauna available , offering a relaxing experience.

0 Helpful

Howard from United States

Single

Double Room

3 nights in November 2025

Reviewed: December 21, 2025

6/10

Acceptable, but some issues to note

poor soundproofing soft mattress

The location was central and convenient for accessing local amenities.

The room was not soundproofed properly. Noises from a nearby bar kept me awake late. the mattress was far too soft. The duvet trapped heat making sleep difficult.

0 Helpful

Bill from United States

Couple

Double Room

4 nights in August 2026

Reviewed: September 08, 2025

6/10

soft mattress basic breakfast

the room i had was not soundproof. noise from a bar terrace below stoped me from sleeping until late at night. the mattress felt too soft, so quality of sleep was not good. breakfast was basic too, i expected more from that.

0 Helpful

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