What time is check-in and check-out at Citrus Hotel Cheltenham By Compass Hospitality?
Check-in is at 15:00 and check-out is by 11:00.
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Citrus Hotel Cheltenham By Compass Hospitality, Cheltenham
50US$
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Key details
About the Hotel
Wellington Street,
Cheltenham,
United Kingdom,
GL50 1XZ,
Gloucestershire
- Close to the city center
Very good
7.4
7.4
3.7
3.4
Citrus Hotel Cheltenham By Compass Hospitality - A budget-friendly hotel with modern rooms, complimentary breakfast, and city-center access
Citrus Hotel Cheltenham By Compass Hospitality provides budget-friendly accommodations with modern amenities, including Smart TVs, complimentary Wi-Fi, and tea/coffee facilities in all rooms. The hotel offers various room types, such as standard doubles, twin rooms, family studios, and executive suites, some featuring city views or kitchenettes. A self-service breakfast with cereals, pastries, and cooked items is served daily on the first floor. Located in Cheltenham's city center, the hotel is a two-minute walk from attractions like Regent Arcade Shopping Centre and Cheltenham Minster. Cheltenham Spa train station is a 25-minute walk away, while Gloucestershire Airport is 5 km from the property. The 24-hour front desk assists with luggage storage, local recommendations, and pet-friendly arrangements for an additional fee.
Pros
Complimentary breakfast includes hot options and vegetarian choices.
Central location within walking distance of shops, gardens, and cultural landmarks.
Pet-friendly policy with designated rooms and amenities for a small fee.
Early check-in available from midday for an additional £10.
Cons
Parking is available but incurs a daily charge of £10.
No on-site restaurant beyond the breakfast service.
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Select your room type
Citrus Hotel Cheltenham By Compass Hospitality offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Quadruple Room
4 persons
270 sq. feet
4 Single beds
Shower
Heating
room details
Family Room
4 persons
270 sq. feet
1 Double bed
Shower
Heating
room details
Standard Triple Room
3 persons
260 sq. feet
3 Single beds
Shower
Heating
room details
Standard Twin Room
2 persons
195 sq. feet
2 Single beds
Shower
Heating
room details
Show all roomsLess
Room Rates & Availability Calendar
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Facilities
Citrus Hotel Cheltenham By Compass Hospitality offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Pet amenities available
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- Snack bar
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Leisure/ TV room
Room features
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Citrus Hotel Cheltenham By Compass Hospitality Location
Wellington Street,
Cheltenham,
United Kingdom,
GL50 1XZ,
Gloucestershire
Map view
Wellington Street,
Cheltenham,
United Kingdom,
GL50 1XZ,
Gloucestershire
City landmarks
Park
Pittville Park
5100 ft
Gallery
The Wilson
2300 ft
Landmark
Montpellier District
2800 ft
Fountain
The Neptune Fountain
2200 ft
Museum
Holst Birthplace Museum
2800 ft
Park
Montpellier Gardens
2100 ft
Landmark
Pittville Pump Room
1.2
mi
Landmark
World War I Museum
3400 ft
Spa Centre
The Cheltenham Spa
2400 ft
Stadium
The Abbey Business Stadium
4100 ft
Amusement Park
The Play Farm
2500 ft
Landmark
Sandford Parks Lido
3100 ft
Gallery
The Gardens Gallery
2200 ft
Landmark
Statue of King William IV
2300 ft
Landmark
Cheltenham panorama view
2.0
mi
Nearby
Unnamed Road
The Minotaur and the Hare
1000 ft
Event hall
Cheltenham Town Hall
1400 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
1400 ft
Mall
Wishing Fish Clock
600 ft
Cheltenham Minster
1400 ft
Church
Cambray Baptist Church
300 ft
Shopping Area
Regent Arcade Shopping Centre
700 ft
Park
Imperial Gardens
1400 ft
Shopping Area
John Lewis & Partners Cheltenham
800 ft
Church
Cheltenham Minster St. Mary's
1500 ft
High St
Sandford Park
900 ft
The Promenade
1000 ft
Mall
The Brewery Quarter
2000 ft
Night club
MooMoo Clubrooms
800 ft
Gallery
Park Gallery
2000 ft
Restaurants
The Moon Under Water
600 ft
16-28 Bath Road
SOHO Coffee Co
600 ft
The Brewery Quarter High Street Unit B
Falafel King
900 ft
90 High Street Near Jhon Lewis
German Doner Kebab
800 ft
65-67 High Street
Wolfies
700 ft
2 Bath Road
Shakes 2GO
800 ft
9 Grosvenor Street
Cheltenham kebabs-burgers-pizzas
800 ft
High Street
Cafe Moochoo Cheltenham
800 ft
51 High Street
Delhi Heights
800 ft
13 Grosvenor Street
The Outdoor Inn
900 ft
Land Ajoining 39 High Street
Explore Cheltenham
Explore Cheltenham
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 10 per day.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP6.95 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2006
Number of floors:
4
Number of rooms:
62
Former name
The Big Sleep Hotel
Reviews and Ratings
Feedback about Citrus Hotel Cheltenham By Compass Hospitality from previous guests about their experience.
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Pros
Central location
Spacious room
Helpful staff
Cons
Stained bedding
Guest reviewsbased on 519 reviews
Camila from Brazil
Couple
Standard Double Room
3 nights in November 2025
|
Reviewed:February 04, 2026
9.0/10
a brief sanctuary
gentle caresecure car parkcomforting touchautomatic lighting
the staff greeted me with smiles and such gentle care. i could use the secure car park, a little haven for my car. it was lovely to find yorkshire tea bags in the room, a comforting touch, really.
the automatic lighting in the car park wasn't quite enough, it faded too quickly. it felt a bit unsettling coming back late, i wish it stayed on a little longer.
Location
9/10
the hotel offered close proximity to the town center amenities. this allowed very convenient access to shops and local attractions. it made exploring the area easy.
Dining
8/10
a continental breakfast was available. it provided a simple array of cereals and pastries to start the day. this offered a quick and easy meal.
Rooms
9/10
the room included both a bath and a shower. the bed was comfortable, ensuring a restful night. cleanliness was evident throughout.
Facilities
10/10
basement car parking was available. this offered a secure space for vehicles. it added convenience and peace of mind .
0 Helpful
|
Hannah from United Kingdom
Family with children
Standard Double Room
3 nights in November 2025
|
Reviewed:January 12, 2026
9.0/10
amazing stay!
great locationfresh towelsquiet roadslow drain
location location location! the hotel had such a great spot near everything, like shops and restaurants. i asked for extra towels, and bam! fresh towels arrived super quick. the hotel road was quiet, so i slept so well!
the bathroom sink drained so slow, and it bugged me every time i washed my hands. it took like, forever!
Rooms
9/10
The standard double room included adjustable heat and opening windows, i love the fresh air! the room was bright and airy. It. the room was clean, super important for me.
Service
10/10
the staff were helpful all the time, and , made such a big difference! any questions i had, they answered quick. i found everyone smiling, and it felt so cute there.
Facilities
8/10
The hotel had secure underground parking, which gave me peace of mind. the continental breakfast offered good value. I ate a lot! i saw breakfast assistant always smiling, and made sure everything was super clean.
0 Helpful
|
Jonathan from United Kingdom
Single
Standard Double Room
4 nights in November 2025
|
Reviewed:December 24, 2025
6/10
great sizepoor wi-fipaid parking
the room was a great size. the staff were friendly and helpful.
the wi-fi was very poor. i had trouble connecting any of my devices and when i asked about it, i was told there wasn't a problem! i also had to pay for parking, and there was no guarantee i would get a space again if i left the car park.
0 Helpful
Mason from United States
Single
Standard Double Room
3 nights in November 2025
|
Reviewed:December 07, 2025
8.5/10
A TRULY positive experience
helpful stafffriendly staffcentral locationclean room
The staff was VERY helpful and friendly. The location is in the center, made exploring convenient. The hotel was clean. I found the room to be big enough for my needs.
The parking required an additional fee. It was £10 per night.
Location
9/10
The hotel is situated right on the main high street, so accessing the town center is quick. It is just a short three-minute walk into town. THIS location is really something!
Rooms
8/10
My room included a tv and a shower. The room was spacious. I had no issues with cleanliness. The room provided everything I needed for a comfortable stay.
0 Helpful
|
john from united kingdom
Single
standard double room
2 nights in November 2025
|
Reviewed:December 02, 2025
8.5/10
super central and well-kept!
central locationclean roombig bed
The hotel is super central. I loved this. the room was very clean, and the bed was big. i found everything i needed for my short stay. i thought it was excellent value.
The car park felt a bit pricey at ten pounds each night. That seemed like a lot!
Rooms
9/10
My standard double room was clean. it included plenty of tea and coffee for the mornings. spotlights provided good lighting. This was good for reading.
Facilities
8/10
The hotel has a car park available , however, it does involve an extra fee. the location is perfect for seeing a concert at the town hall. It is a very short walk. this was convenient.
Dining
8/10
i did not use the dining area , so i cannot comment. this area might be useful for some guests. hopefully, it is good quality
Service
9/10
the staff were pleasant at check-in and check-out. they accommodated my needs. they were also generally helpful. this made the check-in easy
0 Helpful
|
Naomi from Japan
Single
Standard Double Room
3 nights in August 2025
|
Reviewed:October 17, 2025
9.0/10
Central Location and Helpful Staff
polite staffcomfortable bedclean towels
The staff were very polite. they were very helpful. The bed was comfortable and the room was quiet. I slept well because of this. The towels and sheets were very clean.
I noticed slight shabbiness in the bathroom. It seemed rather tired.
Rooms
9/10
The room was functional and clean. I appreciated that the sheets were very clean. The room had everything I needed. The space felt restful.
Dining
8/10
The continental breakfast was presented well. It was perfectly adequate. A helpful lady was in attendance and ensured everything was available to guests.
Location
10/10
The location could not be better. The hotel is very central. The hotel is just a short walk to the high street. The race course is a short bus ride away.
Service
9/10
Staff were very good and helpful. They were always polite and happy to assist with queries. The check-in process was easy.
0 Helpful
|
Bill from United States
Couple
Standard Double Room
3 nights in June 2025
|
Reviewed:September 08, 2025
9.0/10
Excellent Location and Accommodating Staff
clean roomhelpful stafftea selection
The room was clean and well maintained. A flatscreen TV was mounted on the wall. I had plenty of tea and coffee, with the kettle being a nice addition. The staff pointed out directions on a map, they were very helpful.
The hotel looked dated and could benefit from some updates.
Location
10/10
The hotel's location is central to many attractions. It took only a short walk to reach the main high street. This made accessing various shops and restaurants very convenient.
Dining
9/10
The hotel offered a continental breakfast with ample food. I found the selection good, and the staff consistently restocked items. The breakfast area provided a pleasant environment to start the day.
Facilities
8/10
An underground car park was available at the hotel for a fee. Luggage storage was offered.
0 Helpful
|
FAQs
About Citrus Hotel Cheltenham By Compass Hospitality
How far is Citrus Hotel Cheltenham By Compass Hospitality from Cheltenham Spa Railway Station?
The hotel is located approximately 2 km from Cheltenham Spa Railway Station.
What are some nearby attractions to Citrus Hotel Cheltenham By Compass Hospitality?
Nearby attractions include Cheltenham Town Hall (0.5 km) and Pittville Pump Room (1 km).
What dining options are available at Citrus Hotel Cheltenham By Compass Hospitality?
The hotel features an on-site bar and lounge area, as well as a restaurant serving breakfast.
Does Citrus Hotel Cheltenham By Compass Hospitality offer breakfast?
Yes, the hotel provides a complimentary breakfast with a variety of options, including cooked items.
What amenities can guests expect in their rooms at Citrus Hotel Cheltenham By Compass Hospitality?
Rooms are equipped with free Wi-Fi, a flat-screen TV, air conditioning, and tea/coffee making facilities.
Is there parking available at Citrus Hotel Cheltenham By Compass Hospitality?
The hotel offers free parking for guests.
Are there leisure facilities at Citrus Hotel Cheltenham By Compass Hospitality?
Guests can enjoy a swimming pool and access to a golf course on-site.
What languages are spoken by staff at Citrus Hotel Cheltenham By Compass Hospitality?
The staff primarily speaks English.
What is the distance from Citrus Hotel Cheltenham By Compass Hospitality to Gloucestershire Airport?
Gloucestershire Airport is approximately 5 km from the hotel.
What nearby restaurants can guests find around Citrus Hotel Cheltenham By Compass Hospitality?
Nearby restaurants include The Moon Under Water (0.5 km), Falafel King (0.5 km), and The Ox Cheltenham (0.5 km).
Is Citrus Hotel Cheltenham By Compass Hospitality accessible for guests with limited mobility?
The hotel is a non-smoking property and features wheelchair access for guests.
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