What is the check-in and check-out policy at The Hugo - Hotel Concept Canterbury?
Check-in is at 15:00 and check-out is at 11:00.
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The Hugo - Hotel Concept Canterbury, Canterbury
106US$
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Key details
About the Hotel
19 St Peters Street,
Canterbury,
United Kingdom,
CT1 2BQ,
Kent
- Steps from the historic Old Town
Great
8.6
4.5
The Hugo - Hotel Concept Canterbury - A luxury apartment hotel with BoConcept furnishings in the heart of Canterbury
The Hugo - Hotel Concept Canterbury features a spacious two-bedroom apartment with air conditioning, soundproof walls, and city views, alongside amenities like a fully equipped kitchen, flat-screen TV, and luxury Temple Spa toiletries. Guests can enjoy a Nespresso coffee system and access to nearby landmarks, including Canterbury Cathedral and Westgate Gardens, both within 0.5 km. The property is situated 10 minutes' walk from Canterbury West station, with High Speed 1 providing quick access to London. A continental breakfast is available each morning at The Hugo - Hotel Concept Canterbury. Parking options include Station Road West Multi-Storey Car Park, while bus services are accessible within a short walk. The hotel is surrounded by independent shops, bars, and restaurants such as Zizzi and The Black Griffin.
Pros
Spacious two-bedroom apartment with fully equipped kitchen and city views.
Prime location near Canterbury Cathedral and Westgate Gardens.
Luxury BoConcept furnishings and Temple Spa toiletries provided.
High-speed rail access to London via High Speed 1.
Walking distance to diverse dining options, including Zizzi and Café Des Amis.
Cons
No on-site parking; closest paid option is a short walk away.
Located on a busy street, which may result in occasional noise.
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Select your room type
The Hugo - Hotel Concept Canterbury offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
155 sq. feet
1 Double bed
Shower
Coffee machine
room details
Deluxe King Room
2 persons
270 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Two-Bedroom Apartment
2 persons
650 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Room Rates & Availability Calendar
Check availability and prices for your dates now!
Facilities
The Hugo - Hotel Concept Canterbury offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- No pets allowed
- Security
- Smoke detectors
- Fire extinguishers
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Housekeeping
- Welcome drink
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
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The Hugo - Hotel Concept Canterbury Location
19 St Peters Street,
Canterbury,
United Kingdom,
CT1 2BQ,
Kent
Map view
19 St Peters Street,
Canterbury,
United Kingdom,
CT1 2BQ,
Kent
City landmarks
Landmark
St Augustine's Abbey
4500 ft
Church
St Martin's Church
4500 ft
Castle
Canterbury Castle
2700 ft
Landmark
Westgate Gardens
2700 ft
Nearby
Church
Canterbury Cathedral
1000 ft
Museum
The Canterbury Tales
1000 ft
Park
West Gate Towers
1000 ft
Gallery
Royal Museum and Art Gallery with Buffs Regimental Museum
1000 ft
Museum
Canterbury Roman Museum
1000 ft
Museum
The Kent Museum of Freemasonry
300 ft
25 High Street
Eastbridge Hospital
500 ft
Canterbury City Walls
400 ft
Art object
Statue of Geoffrey Chaucer
600 ft
Stour Street
Canterbury Heritage Museum
900 ft
Stour Street
Greyfriars Chapel and Franciscan Gardens
1000 ft
Church
Catholic Church of St. Thomas of Canterbury
1700 ft
Gallery
Sidney Cooper Gallery
100 ft
Church
St Peter's Anglican Church
200 ft
Church
St Dunstan's Church
1800 ft
Christ Church Gate 11E The Precincts The Buttermarket
Christ Church Gate
1200 ft
Mall
The King's Mile
1200 ft
Gallery
Lilford Gallery
900 ft
Synagogue
Old Synagogue
1000 ft
University of Kent
The Canterbury Labyrinth
1000 ft
17 Palace Street
Conquest House Gallery
1100 ft
Shopping Area
Whitefriars Shopping Centre
1700 ft
Church
St Mildred's Church
1800 ft
Garden
Solly's Orchard
1000 ft
Square
The Buttermarket
1200 ft
CanterburyEngland
Lady Wootton's Green
1000 ft
Restaurants
The Black Griffin
100 ft
40 St. Peters Street
Munchies
100 ft
15 St. Peters Street
Maria's
200 ft
39 St. Peters Street
Chicken Cottage
200 ft
26 St. Peters Street
Pork & Co
1100 ft
27 Sun Street
Ocakbasi of Kent
300 ft
34 St. Peters Street
The West Gate Inn
600 ft
1-3 North Lane
Westgate Fish Bar
600 ft
5 St. Dunstans Street
The Beano Cafe
900 ft
12 North Lane
Seven Stars
900 ft
1 Orange Street
Cite Crepes
900 ft
High Street Longmarket Square
The Cherry Tree
1000 ft
White Horse Lane
Explore Canterbury
Local Activities and Dining
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in for free.
Pets
Pets are not allowed.
Reviews and Ratings
Feedback about The Hugo - Hotel Concept Canterbury from previous guests about their experience.
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Pros
Central location
Comfortable beds
Clean kitchen
Clear instructions
Excellent value
Cons
Thin duvets
Intermittent TV
Worn furniture
Unclean bathroom
Guest reviewsbased on 421 reviews
Justin from Canada
Deluxe Double Room
3 nights in November 2025
|
Reviewed:January 06, 2026
9/10
great location, amazing room!
perfect locationeasy accessbigger roomno response
the location is super perfect. it is smack dab in the middle of everything. access was easy and secure i tell you. the room was bigger then i thought it was going to be, i would've stay longer here for sure.
i contacted hotel manager ben but he didnt respond to my message. i needed a different ironing board. it would have been nice if he answered.
Dining
9/10
i saw several restaurants close to the hotel. there were many dining options within a short walk i saw. this includes traditional pubs, cozy cafes, and international cuisine, amazing and great for everyone to find their favourite cuisine.
0 Helpful
|
Nicholas from Australia
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed:December 27, 2025
9/10
Really good Stay Downtown
main streetair conditioningdouble sinks
The location was superb. Right on the main street. The room had air conditioning offering good temperature control. The bathroom included two sinks and this was so helpful!
0 Helpful
mason from united kingdom
Couple
deluxe double room
3 nights in November 2025
|
Reviewed:December 23, 2025
9.3/10
central location and modern room
clear instructionscomprehensive optionscomfortable bedsclean space
The host gave clear instructions, and the entry pin arrived on the day making access easy. i requested parking information and received comprehensive options quickly. parking had a day rate in a public car park, affordable. beds were comfortable and the space was very clean. A really great space for two couples.
The stairs to access the rooms are quite steep. The handrail does not reach the top. i could also hear guests in the next room.
Dining
9/10
i appreciated the brioche crisps and fresh milk provided. the coffee machine was a lovely addition. this.
Location
10/10
the location is excellent near the shops. it is also close to the cathedral and restaurants. the hotel is easy to find. it is situated between pubs.
Facilities
8/10
the bathroom is lovely and well-fitted out. the room includes ear plugs. these are helpful because of the pubs nearby. the bed is very comfortable, essential after a day of exploring.
Service
10/10
the owner was receptive. they answered questions quickly and efficiently. this communication, i appreciated the prompt replies
0 Helpful
|
Alexander from Germany
Single
Deluxe Double Room
3 nights in October 2025
|
Reviewed:November 13, 2025
6/10
a stay with mixed impressions
good locationroom sizelack of soundproofing
the location was quite good..
Room 3 felt very small. i found it difficult to move around the bed. the lack of soundproofing was also a problem. I could easily hear conversations from the next room and i worried about disturbing others.
0 Helpful
emerson from united states
Couple
deluxe double room
3 nights in August 2025
|
Reviewed:October 18, 2025
9.0/10
central location and modern amenities
central locationmodern designluggage storage
I appreciated the central location. It was convenient. the room was clean and modern, it had good value for money!
this was inconvenient, especially with no staff available to assist.
Facilities
9/10
The apartment offered spacious accommodation and was well equipped. shops and cafés were very close by, really convenient. It made exploring the area simple.
Service
9/10
communication was great, and the responses were prompt. i found the process straightforward, i had all the information i needed for a smooth stay.
Rooms
8/10
the room was compact, but it included everything needed and more! i loved the air-conditioning. there were many conveniently placed electric points available for charging devices.
Location
10/10
The location was excellent. It was close to shops and restaurants. the hotel was quiet, though it was located on the high street. It was easy to access major attractions.
Dining
9/10
Breakfast items came in a hamper, a thoughtful touch. this allowed for a relaxed start to the day. I could enjoy breakfast at my own pace.
0 Helpful
|
Lily from United Kingdom
Single
Deluxe King Room
3 nights in August 2025
|
Reviewed:September 24, 2025
9/10
central locationluxury toiletries
The location was very central. Shops, restaurants, and major attractions were within walking distance. the room had thoughtful touches. There was a nespresso machine and luxury toiletries!
i found the stairs to access rooms very steep.
0 Helpful
FAQs
About The Hugo - Hotel Concept Canterbury
What popular attractions are near The Hugo - Hotel Concept Canterbury?
Nearby attractions include Canterbury Cathedral (0.5 km), Westgate Towers (0.5 km), and Canterbury Castle (0.5 km).
What are the hotel's room amenities at The Hugo - Hotel Concept Canterbury?
Rooms feature air conditioning, flat-screen TVs, and luxury toiletries by Temple Spa.
What dining options are available near The Hugo - Hotel Concept Canterbury?
Nearby restaurants include Zizzi, The Black Griffin, and Maria's, all within 0.5 km.
Are there any nearby public transport options to The Hugo - Hotel Concept Canterbury?
A wealth of bus services are available within a couple of minutes' walk from the hotel.
What is the distance from The Hugo - Hotel Concept Canterbury to London City Airport?
The hotel is located 95 km from London City Airport.
What services are provided for guests at The Hugo - Hotel Concept Canterbury?
Guests enjoy free Wi-Fi, a welcome drink, and daily room servicing.
What type of environment does The Hugo - Hotel Concept Canterbury provide?
The property offers a luxury accommodation experience in the heart of historic Canterbury.
What is the distance of The Hugo - Hotel Concept Canterbury from the University of Kent?
The hotel is 2 km from the University of Kent.
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