Name: New Continental Hotel; Sure Hotel Collection By Best Western
Address: Millbay Road, Plymouth, Devon, PL1 3LD
Price range: US$90+
Rating: 8.5

New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Exterior photo

New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Interior photo

New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Room photo

Key details

About the Hotel

Millbay Road, Plymouth, PL1 3LD

Near the harbour

Very good

7.8

8.5

/10

4.3

4.2

Loved by New Continental Hotel; Sure Hotel Collection By Best Western guests

Helpful staff

Good-size swimming pool

Warm steam room

Convenient location

Pros

Club Continental's leisure facilities include a heated indoor pool, sauna, and gym.

Steve's Brasserie emphasizes locally sourced ingredients and British-European cuisine.

Central location near landmarks like Plymouth Gin Distillery and the Hoe promenade.

On-site parking available for an £8 daily fee, with Premier Parking Solutions management.

Free, enterprise-grade Wi-Fi accessible throughout the hotel.

Cons

No spa or dedicated wellness treatments are offered on-site.

The hotel's central location may result in occasional urban noise.

Select your room type

New Continental Hotel; Sure Hotel Collection By Best Western offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior Double or Twin Room
2 persons
240 sq. feet
1 Queen-size bed / 2 Single beds
room details
Standard Single Room
2 persons
155 sq. feet
1 Single bed
room details
Small Single Room Non-Smoking
2 persons
130 sq. feet
1 Single bed
room details

Show all rooms

Room Rates & Availability Calendar

Check availability and prices for your dates now!

Facilities

New Continental Hotel; Sure Hotel Collection By Best Western offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Free Wi-Fi
Parking
24-hour reception
No pets allowed
Security
Locker room
Lift
Electric vehicle charging station
Key card access

Guest Parking

Private parking is possible on site at GBP 5 per day.

Services

Room service
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Indoor swimming pool
Steam room
Shallow end

Room features

Free Wi-Fi in rooms
Tea and coffee facilities
Ironing facilities

Bathroom

Bathrobe

Bedroom

Fluffy pillows

Media

Cable/ Satellite television
Data ports

New Continental Hotel; Sure Hotel Collection By Best Western Location

Millbay Road, Plymouth, PL1 3LD

City landmarks

Landmark

Plymouth Hoe

1.1 mi

Aquarium

National Marine Aquarium

4700 ft

Landmark

The Barbican

3800 ft

Landmark

Plymouth Naval Memorial

2600 ft

Landmark

Smeaton's Tower

3100 ft

Landmark

Plymouth Synagogue

2500 ft

Landmark

Prysten House

2600 ft

Landmark

Plymouth City Museum and Art Gallery

4300 ft

Museum

Elizabethan House

3800 ft

Landmark

Plymouth Gin Distillery

3000 ft

Garden

Elizabethan Gardens

3000 ft

Church

Plymouth Methodist Central Hall

3800 ft

Landmark

Mayflower Steps

4200 ft

Marina

Royal William Yard

1.1 mi

Church

Charles Church

3300 ft

Church

Minster Church of St. Andrew

2700 ft

Nearby

Event hall

Plymouth Pavilions

800 ft

Park

West Hoe Park

1700 ft

Restaurants

The Union Rooms

700 ft

19 Union Street

No Whey

1000 ft

64 Union Street

A Taskinha Portuguese Cafe and Store

1000 ft

55 Union Street

McCarthy's at The West Hoe

900 ft

24 Bishops Place West Hoe Road

Bon Appetit Plymouth

1300 ft

87 Union Street

The Walrus Plymouth

1100 ft

Athenaeum Street

Burger King

1600 ft

1 Charles Street Unit 55 Food Court

AtKitchen

2500 ft

Cornwall Street The Mezzanine (Upstairs) Plymouth Indoor Market

Explore Plymouth

Plymouth Naval Memorial

10 minutes' walk

A sobering tribute to naval personnel lost at sea. Stunning views and historical significance make it a must-visit.

National Marine Aquarium

18 minutes' walk

UK's largest public aquarium featuring local marine life. Interactive exhibits and education programs enrich the experience.

The Barbican

14 minutes' walk

Historical area with cobbled streets, shops, and waterfront dining. Ideal for leisurely strolls and local culture.

Smeaton's Tower

12 minutes' walk

Iconic lighthouse offering panoramic views of Plymouth. Climbing the tower provides an exhilarating perspective of the coast.

Kayaking at the Marina

10 minutes' walk

Kayak rentals available for exploring the marina. Ideal for adventure seekers wanting to experience the water firsthand.

Yoga Classes at West Hoe

6 minutes' walk

Relaxing outdoor yoga sessions offered nearby. Perfect for guests looking to unwind while enjoying beautiful vistas.

The Union Rooms

3 minutes' walk

A casual pub featuring classic British dishes and local beers. Vibrant atmosphere, perfect for family meals or casual outings.

A Taskinha Portuguese Cafe and Store

4 minutes' walk

Authentic Portuguese cuisine with fresh ingredients. Cozy setting renowned for tapas and homemade pastries, very welcoming.

McCarthy's at The West Hoe

4 minutes' walk

Seaside dining venue known for its fresh seafood and stunning views. Great spot for families and those seeking local flavors.

Theatre Royal Plymouth

20 minutes' walk

Major venue for touring theatricals and musicals. Enjoy an engaging night out with performances catering to all ages.

The Barbican Theatre

14 minutes' walk

An intimate venue showcasing local talent and community events. Family-friendly options available, enriching local culture.

Getting around

City Centre
Plymouth 11 min · 3000 ft
Airports
Exeter International (EXT) 118 min · 48.9 mi
Newquay (NQY) 119 min · 49.0 mi
Train
Plymouth Railway Station 15 min · 4000 ft
Plymouth Train Station 15 min · 4000 ft
Bus
Bus stop 5 min · 1400 ft

Want to see Exclusive Early Booking Rate?

Get exclusive rates right now!

Check Rates

Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 5 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of GBP 15.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

109

Reviews and Ratings

Feedback about New Continental Hotel; Sure Hotel Collection By Best Western from previous guests about their experience.

Review summary

Based on recent reviews

The New Continental Hotel is appreciated for its convenient location, especially for those visiting Plymouth Pavillions, which is just a short walk away. Guests often find the onsite parking and proximity to shops, bars, and restaurants to be valuable. Many guests enjoyed the food in the restaurant, recommending it for delicious meals and great service, and some considered the bar atmosphere could benefit from some improvement. Rooms are generally a good size and clean, with some even featuring spa baths and four-poster beds, offering good value for the price.

Review score

Based on 6 verified reviews

8.5 /10

Great

100%

Recommend

Staff

8.8/10

Location

8.7/10

Value for money

7.9/10

Facilities

8.0/10

Pros

Friendly staff

Good facilities

On-site parking

Comfortable bed

Cons

Outdated rooms

Noisy outside

based on 875 reviews

4/5

Charlotte from United Kingdom

Couple

Standard Twin Room

3 nights in November 2025

Reviewed: February 06, 2026

9/10

Amazing location Getaway

perfect location peaceful atmosphere lovely pool

The location provided easy access to the Theatre Royal, a true delight. I found the hotel quite peaceful, a welcome surprise. The pool access added a lovely touch to my stay.

0 Helpful

Jade from United Kingdom

Family with children

family room bathroom

3 nights in November 2025

Reviewed: February 02, 2026

9/10

fantastic stay!

freshly cooked options quick assistance tea facilities

the breakfast offered a good selection with freshly cooked options. i really enjoyed the helpfulness of the staff, they were always quick to assist. the room included tea and coffee making facilities, a great touch.

0 Helpful

Liam from Ireland

Family with children

Standard Double Room

3 nights in November 2025

Reviewed: February 02, 2026

9.0/10

Convenient and Comfortable Stay

easy controls tasty breakfast convenient location simple walk

The hotel is close to the train station. I found this very convenient. The ensuite shower had easy to use controls. The breakfast I had was tasty. It seemed well prepared. I could easily walk to the city centre from the hotel.

The parking required payment, even though it wasn't monitored. This was slightly inconvenient.

Dining

9/10

The breakfast buffet had various hot items including scrambled eggs and bacon. The dining room was spacious with attentive staff members. The coffee and tea station was well-stocked throughout breakfast.

Rooms

8/10

My room included a comfortable bed and a functional desk area. The bathroom had a shower and complimentary toiletries. It was clean. The provided towels felt soft. They seemed good quality.

Facilities

9/10

The hotel has a pool with designated hours for families. I saw a gym equipped with treadmills and weights. Parking is available on site though spaces can be limited.

Service

10/10

The reception staff assisted me with directions to local attractions. They were helpful. Check-in was efficient. It took only a few minutes. Housekeeping maintained the room impeccably throughout my stay.

0 Helpful

reginald from united kingdom

Single

standard double room

3 nights in November 2025

Reviewed: January 28, 2026

8.7/10

pleasant location

friendly staff convenient parking prompt service

the staff were consistently friendly. they addressed any concerns promptly. i found parking convenient at the location, costing £7 per 24 hours.

sound insulation was lacking. i could clearly hear street noise during the night.

Rooms

9/10

my standard double room had tea and coffee. a hairdryer, iron, and ironing board were also provided, which proved useful. the shower over the bath had good pressure.

Facilities

8/10

i saw that the hotel has a swimming pool available. the hotel gym is extensive, great for a complete workout. the location is very central, with easy access to nearby attractions.

Service

9/10

the reception staff are helpful and polite. the bar area provides beer, wine, tea, and coffee. the breakfast service offers cooked breakfast, cereals, and pastries.

0 Helpful

michael from united kingdom

Single

standard twin room

3 nights in November 2025

Reviewed: January 08, 2026

6/10

poor drainage stained bedding

the on-site car parking was available, though it incurred extra costs.

The bath and shower exhibited poor drainage. i also noticed stains present on the bedding. This was quite off-putting. there was no air conditioning and the room was stifling, affecting my comfort level. it made sleeping difficult.

0 Helpful

dominic from united kingdom

Couple

standard double room

3 nights in November 2025

Reviewed: December 23, 2025

9/10

convenient location and lovely staff

pavilion proximity parking availability efficient check-in adequate room

The location was fantastic, close to the pavilions. parking availability was a significant advantage. staff members were friendly and efficient during check-in. The 24-hour front desk was very helpful. the room size was adequate, and the shower worked well. the wedding i attended was superb. The food and service stood out.

The cleanliness of the changing rooms at the pool was not great. It needs attention.

Dining

9/10

the breakfast featured good bacon and excellent bread for toast, i was impressed! the pre-theatre menu in the restaurant was convenient. it provides a satisfying meal before attending events, though the parking was expensive.

0 Helpful

Show more reviews