New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Exterior photoNew Continental Hotel; Sure Hotel Collection By Best Western Plymouth Interior photoNew Continental Hotel; Sure Hotel Collection By Best Western Plymouth Room photo
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From90US$ /night
Check-in
13May2026Select date
Check-out
14May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Millbay Road, Plymouth, United Kingdom, PL1 3LD
-
Near the harbour
Great
8.0
8.5
/10
4.3
4.2
/5

New Continental Hotel; Sure Hotel Collection By Best Western - A central 3-star hotel with leisure facilities, Steve's Brasserie, and Grade II historic charm

Located in Plymouth's city centre, New Continental Hotel; Sure Hotel Collection By Best Western features 99 en-suite rooms with tea and coffee makers, trouser presses, and free Wi-Fi. Club Continental, the hotel's in-house leisure complex, includes an indoor heated pool, sauna, steam room, and air-conditioned gyms. Steve's Brasserie serves British cuisine with European influences, focusing on locally sourced ingredients, and operates from 5:30 PM Monday to Saturday. The Grade II listed Victorian building offers function rooms, meeting spaces, and a ballroom accommodating up to 350 guests. Key landmarks like the Plymouth Gin Distillery and Royal William Yard are within 1 km and 2 km respectively. A large on-site car park with an £8 daily charge is available, and Plymouth Railway Station is a 15-minute walk away. The hotel's proximity to the National Marine Aquarium (1 km) and Plymouth Theatre Royal (0.5 km) makes it a practical base for leisure and business travelers.

Pros

Club Continental's leisure facilities include a heated indoor pool, sauna, and gym.

Steve's Brasserie emphasizes locally sourced ingredients and British-European cuisine.

Central location near landmarks like Plymouth Gin Distillery and the Hoe promenade.

On-site parking available for an £8 daily fee, with Premier Parking Solutions management.

Free, enterprise-grade Wi-Fi accessible throughout the hotel.

Cons

No spa or dedicated wellness treatments are offered on-site.

The hotel's central location may result in occasional urban noise.

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Select your room type

New Continental Hotel; Sure Hotel Collection By Best Western offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
2 persons
155 sq. feet 
1 Single bed
Small Single Room
2 persons
130 sq. feet 
1 Single bed
Small Double Room Non-Smoking
2 persons
155 sq. feet 
1 Double bed
Standard Twin Room
2 persons
175 sq. feet 
2 Single beds
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Facilities

New Continental Hotel; Sure Hotel Collection By Best Western offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Security
  • Locker room
  • Lift
  • Electric vehicle charging station
  • Key card access

Services

  • Room service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Indoor swimming pool
  • Steam room
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathrobe

Bedroom

  • Fluffy pillows

Media

  • Cable/ Satellite television
  • Data ports
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New Continental Hotel; Sure Hotel Collection By Best Western Location

Millbay Road, Plymouth, United Kingdom, PL1 3LD
Map view
Millbay Road, Plymouth, United Kingdom, PL1 3LD
Nearby
Park
West Hoe Park
1700 ft
Gallery
ArtFrame Gallery
1900 ft
Gallery
KARST Gallery
1900 ft
Restaurants
The Union Rooms
700 ft
19 Union Street
No Whey
1000 ft
64 Union Street
A Taskinha Portuguese Cafe and Store
1000 ft
55 Union Street
McCarthy's at The West Hoe
900 ft
24 Bishops Place West Hoe Road
Bon Appetit Plymouth
1300 ft
87 Union Street
The Walrus Plymouth
1100 ft
Athenaeum Street
Burger King
1600 ft
1 Charles Street Unit 55 Food Court
AtKitchen
2500 ft
Cornwall Street The Mezzanine (Upstairs) Plymouth Indoor Market
Explore Plymouth
Explore Plymouth
Top Attractions
Activities
Dining
Entertainment
Plymouth Naval Memorial
Plymouth Naval Memorial
10 minutes' walk
A sobering tribute to naval personnel lost at sea. Stunning views and historical significance make it a must-visit.
National Marine Aquarium
National Marine Aquarium
18 minutes' walk
UK's largest public aquarium featuring local marine life. Interactive exhibits and education programs enrich the experience.
The Barbican
The Barbican
14 minutes' walk
Historical area with cobbled streets, shops, and waterfront dining. Ideal for leisurely strolls and local culture.
Smeaton's Tower
Smeaton's Tower
12 minutes' walk
Iconic lighthouse offering panoramic views of Plymouth. Climbing the tower provides an exhilarating perspective of the coast.
Kayaking at the Marina
10 minutes' walk
Kayak rentals available for exploring the marina. Ideal for adventure seekers wanting to experience the water firsthand.
Yoga Classes at West Hoe
6 minutes' walk
Relaxing outdoor yoga sessions offered nearby. Perfect for guests looking to unwind while enjoying beautiful vistas.
The Union Rooms
The Union Rooms
3 minutes' walk
A casual pub featuring classic British dishes and local beers. Vibrant atmosphere, perfect for family meals or casual outings.
A Taskinha Portuguese Cafe and Store
A Taskinha Portuguese Cafe and Store
4 minutes' walk
Authentic Portuguese cuisine with fresh ingredients. Cozy setting renowned for tapas and homemade pastries, very welcoming.
McCarthy's at The West Hoe
McCarthy's at The West Hoe
4 minutes' walk
Seaside dining venue known for its fresh seafood and stunning views. Great spot for families and those seeking local flavors.
Theatre Royal Plymouth
20 minutes' walk
Major venue for touring theatricals and musicals. Enjoy an engaging night out with performances catering to all ages.
The Barbican Theatre
14 minutes' walk
An intimate venue showcasing local talent and community events. Family-friendly options available, enriching local culture.
Getting around
City Centre
Plymouth6 min  ·  1700 ft
Airports
Exeter International (EXT)118 min  ·  48.9 mi
Newquay (NQY)119 min  ·  49.0 mi
Train
Plymouth Railway Station15 min  ·  4000 ft
Plymouth Train Station15 min  ·  4000 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 5 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP15 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
109

Reviews and Ratings

Feedback about New Continental Hotel; Sure Hotel Collection By Best Western from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The New Continental Hotel is appreciated for its convenient location, especially for those visiting Plymouth Pavillions, which is just a short walk away. Guests often find the onsite parking and proximity to shops, bars, and restaurants to be valuable. Many guests enjoyed the food in the restaurant, recommending it for delicious meals and great service, and some considered the bar atmosphere could benefit from some improvement. Rooms are generally a good size and clean, with some even featuring spa baths and four-poster beds, offering good value for the price.
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Review score
Based on 1342 verified reviews
7.9/10
Very good
79%
Recommend
Location
8.8/10
Staff
8.8/10
Paid Wi-Fi
6.7/10
Breakfast
7.6/10
Pros
Friendly staff
Good facilities
On-site parking
Comfortable bed
Cons
Outdated rooms
Noisy outside
Guest reviews
based on 1342 reviews
7.9/10
based on 875 reviews
4/5
based on 2604 reviews
8.0/10
Charlotte from United Kingdom
Couple
Standard Twin Room
3 nights in November 2025
|
Reviewed:February 06, 2026
9/10

Great location Getaway

perfect locationpeaceful atmospherelovely pool
The location provided easy access to the Theatre Royal, a true delight. I found the hotel quite peaceful, a welcome surprise. The pool access added a lovely touch to my stay.
0 Helpful
Richard from United Kingdom
Single
Standard Double Room
4 nights in November 2025
|
Reviewed:February 05, 2026
9/10
helpful staffnice breakfastpristine bedding
The staff were very helpful in the breakfast room. the hotel also provided a nice breakfast. The bedding was pristine white. i found the towels similarly clean.
the parking required payment, even though it wasn't guarded.
0 Helpful
Jade from United Kingdom
Family with children
family room bathroom
3 nights in November 2025
|
Reviewed:February 02, 2026
9/10

fantastic stay!

freshly cooked optionsquick assistancetea facilities
the breakfast offered a good selection with freshly cooked options. i really enjoyed the helpfulness of the staff, they were always quick to assist. the room included tea and coffee making facilities, a great touch.
0 Helpful
Liam from Ireland
Family with children
Standard Double Room
3 nights in November 2025
|
Reviewed:February 02, 2026
9.0/10

Convenient and Comfortable Stay

easy controlstasty breakfastconvenient locationsimple walk
The hotel is close to the train station. I found this very convenient. The ensuite shower had easy to use controls. The breakfast I had was tasty. It seemed well prepared. I could easily walk to the city centre from the hotel.
The parking required payment, even though it wasn't monitored. This was slightly inconvenient.
Dining
9/10
The breakfast buffet had various hot items including scrambled eggs and bacon. The dining room was spacious with attentive staff members. The coffee and tea station was well-stocked throughout breakfast.
Rooms
8/10
My room included a comfortable bed and a functional desk area. The bathroom had a shower and complimentary toiletries. It was clean. The provided towels felt soft. They seemed good quality.
Facilities
9/10
The hotel has a pool with designated hours for families. I saw a gym equipped with treadmills and weights. Parking is available on site though spaces can be limited.
Service
10/10
The reception staff assisted me with directions to local attractions. They were helpful. Check-in was efficient. It took only a few minutes. Housekeeping maintained the room impeccably throughout my stay.
0 Helpful
|
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reginald from united kingdom
Single
standard double room
3 nights in November 2025
|
Reviewed:January 28, 2026
8.7/10

pleasant location

friendly staffconvenient parkingprompt service
the staff were consistently friendly. they addressed any concerns promptly. i found parking convenient at the location, costing £7 per 24 hours.
sound insulation was lacking. i could clearly hear street noise during the night.
Rooms
9/10
my standard double room had tea and coffee. a hairdryer, iron, and ironing board were also provided, which proved useful. the shower over the bath had good pressure.
Facilities
8/10
i saw that the hotel has a swimming pool available. the hotel gym is extensive, awesome for a complete workout. the location is very central, with easy access to nearby attractions.
Service
9/10
the reception staff are helpful and polite. the bar area provides beer, wine, tea, and coffee. the breakfast service offers cooked breakfast, cereals, and pastries.
0 Helpful
|
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michael from united kingdom
Single
standard twin room
3 nights in November 2025
|
Reviewed:January 08, 2026
6/10
on-site car parkingpoor drainagestained bedding
the on-site car parking was available, though it incurred extra costs.
The bath and shower exhibited poor drainage. i also noticed stains present on the bedding. This was quite off-putting. there was no air conditioning and the room was stifling, affecting my comfort level. it made sleeping difficult.
0 Helpful
dominic from united kingdom
Couple
standard double room
3 nights in November 2025
|
Reviewed:December 23, 2025
9/10

convenient location and lovely staff

pavilion proximityparking availabilityefficient check-inadequate room
The location was fantastic, close to the pavilions. parking availability was a significant advantage. staff members were friendly and efficient during check-in. The 24-hour front desk was very helpful. the room size was adequate, and the shower worked well. the wedding i attended was superb. The food and service stood out.
The cleanliness of the changing rooms at the pool was not great. It needs attention.
Dining
9/10
the breakfast featured good bacon and excellent bread for toast, i was impressed! the pre-theatre menu in the restaurant was convenient. it provides a satisfying meal before attending events, though the parking was expensive.
0 Helpful
|
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FAQs
About New Continental Hotel; Sure Hotel Collection By Best Western
What time is check-in and check-out at New Continental Hotel; Sure Hotel Collection By Best Western?
Check-in is at 15:00 and check-out is at 11:00.
How far is the New Continental Hotel; Sure Hotel Collection By Best Western from Plymouth Hoe?
The hotel is less than 1 km from Plymouth Hoe, approximately a 10-minute walk.
What dining options are available at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel features an on-site restaurant, Steve's Brasserie, serving British cuisine influenced by European flavors.
What recreational facilities are offered at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel provides an indoor swimming pool, a sauna, a steam room, and a fully equipped gym.
What amenities are included in the rooms at New Continental Hotel; Sure Hotel Collection By Best Western?
Rooms are equipped with a flat-screen TV, hairdryer, facilities for making tea and coffee, and private en suite bathrooms.
What nearby attractions can be found close to New Continental Hotel; Sure Hotel Collection By Best Western?
Nearby attractions include the Theatre Royal (0.5 km), National Marine Aquarium (2 km), and Plymouth Pavilions (0.5 km).
Is breakfast included in the stay at New Continental Hotel; Sure Hotel Collection By Best Western?
Breakfast is available for an additional charge of £15.
What business-related services are available at New Continental Hotel; Sure Hotel Collection By Best Western?
The hotel offers meeting rooms and event spaces that can accommodate up to 350 guests.
How far is New Continental Hotel; Sure Hotel Collection By Best Western from Exeter International Airport?
The hotel is 80 km from Exeter International Airport.
Are there any nearby restaurants to New Continental Hotel; Sure Hotel Collection By Best Western?
Nearby restaurants include Steve's Brasserie (on-site), Salumi Bar and Eatery (0.5 km), and Pizza Express (0.5 km).

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