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From541US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.0
9.3
/10
4.7
4.6
/5

Hotel Phoenix - A 3-star lodge in Zermatt with Matterhorn views, ski access, and locally sourced wood-and-stone design

Hotel Phoenix offers 27 rooms in Zermatt's quiet Wiesti quarter, 10 minutes from the train station and 2 minutes from the Sunnegga Express lift. Standard double rooms span 21m², while deluxe options reach 28m² with Matterhorn-facing balconies, bathtubs, and coffee machines. The ski room includes boot heaters and an equipment tuning service, with bus stops to Matterhorn Glacier Paradise and Sunnegga-Rothorn lifts a 1-2 minute walk away. Many restaurants line the surroundings near Hotel Phoenix, including Walliserstube Zermatt (300m) and Restaurant Matterhorn (500m). A glass-walled breakfast room serves a buffet until 10:00 am with local stone and wood furnishings, extending to a terrace.

Pros

Superior rooms include bathtubs and balconies with direct Matterhorn views.

Free ski equipment storage with boot heaters and tuning services.

Geothermal heating system reduces environmental impact.

Complimentary Wi-Fi with plug adapters available at reception.

Lounge area features a fireplace and homemade gourmet snacks.

Cons

Deluxe rooms on the top floor lack bay windows.

No on-site parking; nearest garage is in Täsch (5km away).

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Select your room type

Hotel Phoenix offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
280 sq. feet 
2 Single beds
Shower
Coffee machine
Standard Double Room
2 persons
230 sq. feet 
2 Single beds
Shower
Coffee machine
Superior Double Room
2 persons
240 sq. feet 
2 Single beds
Shower
Coffee machine
Triple Room
2 persons
305 sq. feet 
3 Single beds
Coffee machine
Heating
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Room Rates & Availability Calendar

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Facilities

Hotel Phoenix offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Soundproofed rooms
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Parquet floor
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Hotel Phoenix Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Map view
Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Explore Zermatt
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
11 minutes' walk
Museum showcasing Zermatt's history, culture, and mountaineering heritage. Guided tours available.
Mountaineer's Cemetery
11 minutes' walk
A tranquil resting place for climbers, featuring unique tombstones and peaceful ambiance.
St Peter's English Church
10 minutes' walk
Historic church with beautiful architecture and a serene interior, ideal for quiet reflection.
Gorner Gorge
25 minutes' walk
Impressive gorge with stunning rock formations and pathways. Scenic views and photography spots.
Hiking Trails
7 minutes' walk
Access numerous hiking trails including Hohbalmen, suitable for various skill levels.
Forest Fun-Park Zermatt
20 minutes' walk
Adventure park with treetop courses and zip lines, great for thrill-seekers and families.
Spa and Wellness Centers
15 minutes' walk
Local spas offering relaxation therapies and wellness treatments to rejuvenate and unwind.
Cup's Italian Coffee House
11 minutes' walk
Cozy café offering authentic Italian coffee and pastries in a warm atmosphere. Perfect for a snack.
Restaurant Whymper-Stube
12 minutes' walk
Charming eatery known for its Swiss cuisine and fondue specialties, ideal for an authentic experience.
Osteria Da Rino
14 minutes' walk
Delightful Italian restaurant with a rustic vibe and a diverse menu featuring seasonal ingredients.
Zermatt Unplugged Festival (Seasonal)
10 minutes' walk
Annual music festival featuring international artists in an intimate setting. Great for music lovers.
Café des Alpes
10 minutes' walk
Lively café and bar serving drinks with live music and a vibrant atmosphere, perfect for mingling.
Getting around
City Centre
Zermatt8 min  ·  2000 ft
Airports
Sion Airport (SIR)116 min  ·  47.8 mi
Agno Airport (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-19:00
Check-out
from 08:00-10:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Phoenix provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
28

Reviews and Ratings

Feedback about Hotel Phoenix from previous guests about their experience.
Review score
Based on 161 verified reviews
9.1/10
Perfect
96%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.5/10
Facilities
9.1/10
Free Wi-Fi
8.3/10
Location
8.8/10
Paid Wi-Fi
7.5/10
Staff
9.5/10
Value for money
8.6/10
Pros
Helpful staff
Clean room
Great breakfast
Cons
Odd shower
Rude owners
Guest reviews
based on 321 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Phoenix
What is the distance from Hotel Phoenix to the Zermatt train station?
Hotel Phoenix is located a 10-minute walk from the Zermatt train station.
Which popular restaurants are near Hotel Phoenix?
Nearby restaurants include Christiania Restaurant (0.5 km), Chez Heini (0.5 km), and Walliserstube Zermatt (0.5 km).
What amenities are available at Hotel Phoenix?
Amenities include free Wi-Fi, a fitness center, a bar/lounge area, and ski storage.
What time can I check in at Hotel Phoenix?
Check-in time at Hotel Phoenix is from 15:00.
Is breakfast offered at Hotel Phoenix?
Breakfast is available for an additional charge of 25 CHF.
What type of rooms does Hotel Phoenix offer?
Rooms at Hotel Phoenix include standard double rooms, superior double rooms, and deluxe double rooms, all equipped with flat-screen TVs and safes.
How far is Hotel Phoenix from Matterhorn?
Hotel Phoenix is approximately 10 minutes' drive from Matterhorn.
Do the rooms at Hotel Phoenix have Wi-Fi access?
All rooms at Hotel Phoenix include free Wi-Fi for guest use.
What activities are available at Hotel Phoenix?
Activities include hiking, cycling, fishing, and skiing.
Does Hotel Phoenix offer a bar or lounge area?
Yes, Hotel Phoenix has a bar and lounge area where guests can relax.
What is the check-out time at Hotel Phoenix?
Check-out time at Hotel Phoenix is by 10:30.

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