The Phoenix Hotel Zermatt | Matterhorn Views from $243

Name: The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort, Zermatt
Address: Untere Wiestistrasse 11, Zermatt, Valais, 3920
Price range: US$219+
Rating: 9.0

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The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Room photo

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Zermatt Exterior photo

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Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, 3920

Close to the Matterhorn Museum

Perfect

9.0

9.3

/10

4.8

4.7

Loved by The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort guests

Amazing staff

Comfortable rooms

Delicious cakes

Heated ski boots rack

Beautiful view

Hotel Phoenix - A 3-star lodge in Zermatt with Matterhorn views, ski access, and locally sourced wood-and-stone design

Hotel Phoenix offers 27 rooms in Zermatt's quiet Wiesti quarter, 10 minutes from the train station and 2 minutes from the Sunnegga Express lift. Standard double rooms span 21m2, while deluxe options reach 28m2 with Matterhorn-facing balconies, bathtubs, and coffee machines. The ski room includes boot heaters and an equipment tuning service, with bus stops to Matterhorn Glacier Paradise and Sunnegga-Rothorn lifts a 1-2 minute walk away. Many restaurants line the surroundings near Hotel Phoenix, including Walliserstube Zermatt (300m) and Restaurant Matterhorn (500m). A glass-walled breakfast room serves a buffet until 10:00 am with local stone and wood furnishings, extending to a terrace.

Pros

Superior rooms include bathtubs and balconies with direct Matterhorn views.

Free ski equipment storage with boot heaters and tuning services.

Geothermal heating system reduces environmental impact.

Complimentary Wi-Fi with plug adapters available at reception.

Lounge area features a fireplace and homemade gourmet snacks.

Cons

Deluxe rooms on the top floor lack bay windows.

No on-site parking; nearest garage is in Täsch (5km away).

Select your room type

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double Room
2 persons
26 sq. feet
2 Single beds
Balcony
Heating
room details
Standard Double Room
2 persons
21 sq. feet
2 Single beds
Heating
Coffee machine
room details
Superior Double Room
2 persons
22 sq. feet
2 Single beds
Balcony
Heating
room details

Room Rates & Availability Calendar

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August 2026 - August 2027

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Check-in/ Check-out

Facilities

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
Concierge desk
Pets allowed
Security
Luggage storage
Ski storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Golf course
Fishing

Guest Parking

Electric kettle

Services

Paid shuttle service
Pet amenities available
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

Bar/ Lounge area
Special diet menus

Children

Cots
Board games

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort Location

Untere Wiestistrasse 11, Zermatt, 3920

Explore Zermatt

Local Highlights

Matterhorn Museum

11 minutes' walk

Museum showcasing Zermatt's history, culture, and mountaineering heritage. Guided tours available.

Mountaineer's Cemetery

11 minutes' walk

A tranquil resting place for climbers, featuring unique tombstones and peaceful ambiance.

St Peter's English Church

10 minutes' walk

Historic church with beautiful architecture and a serene interior, ideal for quiet reflection.

Gorner Gorge

25 minutes' walk

Impressive gorge with stunning rock formations and pathways. Scenic views and photography spots.

Hiking Trails

7 minutes' walk

Access numerous hiking trails including Hohbalmen, suitable for various skill levels.

Forest Fun-Park Zermatt

20 minutes' walk

Adventure park with treetop courses and zip lines, great for thrill-seekers and families.

Spa and Wellness Centers

15 minutes' walk

Local spas offering relaxation therapies and wellness treatments to rejuvenate and unwind.

Cup's Italian Coffee House

11 minutes' walk

Cozy café offering authentic Italian coffee and pastries in a warm atmosphere. Perfect for a snack.

Restaurant Whymper-Stube

12 minutes' walk

Charming eatery known for its Swiss cuisine and fondue specialties, ideal for an authentic experience.

Osteria Da Rino

14 minutes' walk

Delightful Italian restaurant with a rustic vibe and a diverse menu featuring seasonal ingredients.

Zermatt Unplugged Festival (Seasonal)

10 minutes' walk

Annual music festival featuring international artists in an intimate setting. Great for music lovers.

Café des Alpes

10 minutes' walk

Lively café and bar serving drinks with live music and a vibrant atmosphere, perfect for mingling.

Getting around

City Centre
Zermatt 8 min · 2000 ft
Airports
Sion (SIR) 116 min · 47.8 mi
Agno (LUG) 243 min · 100.5 mi
Train
Zermatt railway station 6 min · 1700 ft
Train 2 min · 400 ft
Bus
Bus stop 17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-22:00

Check-out

from 08:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel The Phoenix Fitness & Free Spa Access At Alpen Resort provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Languages

English, German, Dutch

Number of rooms:

Reviews and Ratings

Feedback about The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort from previous guests about their experience.

Review score

Based on 158 verified reviews

9.1 /10

Perfect

96 %

Recommend

Breakfast

9.5/10

Cleanliness

9.5/10

Comfort

9.5/10

Facilities

9.1/10

Free WiFi

8.1/10

Location

8.9/10

Paid Wi-Fi

7.5/10

Staff

9.4/10

Value for money

8.7/10

Pros

Helpful staff

Clean room

Great breakfast

Cons

Odd shower

Rude owners

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FAQs

About The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort

What is the distance from the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort to Zermatt city centre?

Zermatt city centre is reachable within a 10-minute walk from the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort.

What popular attractions are closest to the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

Guests of the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort can visit Zermatt-Sunnegga (only 450 m from the accommodation), or Parish Church of St. Mauritius placed 9 minutes' walk away.

Does the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort have a car parking on site?

Guests of the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort can take advantage of parking.

What is the earliest I can check-in at the hotel?

At the hotel, you can check in from 15:00 till 22:00 on the day of arrival.

What is the earliest and the latest I can check-out at the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

At the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort, you can check out from 08:00 till 11:00.

How much does a room at the Zermatt hotel cost?

The price for a room in the Zermatt hotel starts at $285.

What payment methods are available in the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

At the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort, guests can pay using Mastercard, Visa, and Maestro as well as other payment methods.

What are the room types offered by the 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort?

The 3-star The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort provides such room types as Standard Double Room, Standard Queen Room, and Superior Double Room.

Does The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort staff speak foreign languages?

Yes, the staff of The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort can assist you in German, English, and Dutch.

Which facilities does the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort provide?

Top locations of the The Phoenix Fitness Hotel & Free Spa Access At Alpen Resort include baggage storage and a lobby area, whereas guests' safety will be ensured with a safety deposit box.