The Phoenix Hotel Zermatt Room photoThe Phoenix Hotel Zermatt Exterior photoThe Phoenix Hotel Zermatt Exterior photo
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From295US$ /night
Check-in
28Jun2026Select date
Check-out
29Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.0
9.3
/10
4.7
4.6
/5

Hotel Phoenix - A 3-star lodge in Zermatt with Matterhorn views, ski access, and locally sourced wood-and-stone design

Hotel Phoenix offers 27 rooms in Zermatt's quiet Wiesti quarter, 10 minutes from the train station and 2 minutes from the Sunnegga Express lift. Standard double rooms span 21m2, while deluxe options reach 28m2 with Matterhorn-facing balconies, bathtubs, and coffee machines. The ski room includes boot heaters and an equipment tuning service, with bus stops to Matterhorn Glacier Paradise and Sunnegga-Rothorn lifts a 1-2 minute walk away. Many restaurants line the surroundings near Hotel Phoenix, including Walliserstube Zermatt (300m) and Restaurant Matterhorn (500m). A glass-walled breakfast room serves a buffet until 10:00 am with local stone and wood furnishings, extending to a terrace.

Pros

Superior rooms include bathtubs and balconies with direct Matterhorn views.

Free ski equipment storage with boot heaters and tuning services.

Geothermal heating system reduces environmental impact.

Complimentary Wi-Fi with plug adapters available at reception.

Lounge area features a fireplace and homemade gourmet snacks.

Cons

Deluxe rooms on the top floor lack bay windows.

No on-site parking; nearest garage is in Täsch (5km away).

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Select your room type

The Phoenix Hotel Zermatt offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Double Room
2 persons
280 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Double Room
2 persons
230 sq. feet 
2 Single beds
Coffee machine
Heating
Superior Double Room
2 persons
240 sq. feet 
2 Single beds
Coffee machine
Heating
Standard Double Room Matterhorn View from the Balcony
2 persons
230 sq. feet 
2 Single beds
Coffee machine
Heating
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Room Rates & Availability Calendar

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Facilities

The Phoenix Hotel Zermatt offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • Express check-in/ -out
  • Concierge desk
  • Pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Ski storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Guest Parking

  • Electric kettle

Services

  • Paid shuttle service
  • Pet amenities available
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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The Phoenix Hotel Zermatt Location

Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Map view
Untere Wiestistrasse 11, Zermatt, Switzerland, 3920
Nearby
Hohbalmen
2000 ft
Castor Mountain
2000 ft
Murmeli Brunnen
2000 ft
Restaurants
Cup's Italian Coffee house
2900 ft
Kirchstrasse 44
Explore Zermatt
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
11 minutes' walk
Museum showcasing Zermatt's history, culture, and mountaineering heritage. Guided tours available.
Mountaineer's Cemetery
11 minutes' walk
A tranquil resting place for climbers, featuring unique tombstones and peaceful ambiance.
St Peter's English Church
10 minutes' walk
Historic church with beautiful architecture and a serene interior, ideal for quiet reflection.
Gorner Gorge
25 minutes' walk
Impressive gorge with stunning rock formations and pathways. Scenic views and photography spots.
Hiking Trails
7 minutes' walk
Access numerous hiking trails including Hohbalmen, suitable for various skill levels.
Forest Fun-Park Zermatt
20 minutes' walk
Adventure park with treetop courses and zip lines, great for thrill-seekers and families.
Spa and Wellness Centers
15 minutes' walk
Local spas offering relaxation therapies and wellness treatments to rejuvenate and unwind.
Cup's Italian Coffee House
11 minutes' walk
Cozy café offering authentic Italian coffee and pastries in a warm atmosphere. Perfect for a snack.
Restaurant Whymper-Stube
12 minutes' walk
Charming eatery known for its Swiss cuisine and fondue specialties, ideal for an authentic experience.
Osteria Da Rino
14 minutes' walk
Delightful Italian restaurant with a rustic vibe and a diverse menu featuring seasonal ingredients.
Zermatt Unplugged Festival (Seasonal)
10 minutes' walk
Annual music festival featuring international artists in an intimate setting. Great for music lovers.
Café des Alpes
10 minutes' walk
Lively café and bar serving drinks with live music and a vibrant atmosphere, perfect for mingling.
Getting around
City Centre
Zermatt8 min  ·  2000 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station6 min  ·  1700 ft
Train2 min  ·  400 ft
Bus
Bus stop17 min  ·  7.0 mi
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Property information and rules
Check-in
from 15:00-21:30
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel The Phoenix Zermatt provides visitors with a free full breakfast. 
Pets
Pets are allowed on request.
Languages
English, German, Dutch
Number of rooms:
35

Reviews and Ratings

Feedback about The Phoenix Hotel Zermatt from previous guests about their experience.
Review score
Based on 158 verified reviews
9.1/10
Perfect
96%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.4/10
Facilities
9.0/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
7.5/10
Staff
9.5/10
Value for money
8.6/10
Pros
Helpful staff
Clean room
Great breakfast
Cons
Odd shower
Rude owners
Guest reviews
based on 288 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About The Phoenix Hotel Zermatt
What is the distance from the The Phoenix Hotel Zermatt to Zermatt city centre?
Zermatt city centre is reachable within a 10-minute walk from the The Phoenix Hotel Zermatt.
What popular attractions are closest to the 3-star The Phoenix Hotel Zermatt?
Guests of the 3-star The Phoenix Hotel Zermatt can visit Zermatt-Sunnegga (only 450 m from the accommodation), or Parish Church of St. Mauritius placed 9 minutes' walk away.
Does the 3-star The Phoenix Hotel Zermatt have a car parking on site?
Guests of the 3-star The Phoenix Hotel Zermatt can take advantage of parking.
What is the earliest I can check-in at the hotel?
At the hotel, you can check in from 15:00 till 21:30 on the day of arrival.
What is the earliest and the latest I can check-out at the The Phoenix Hotel Zermatt?
At the The Phoenix Hotel Zermatt, you can check out from 08:00 till 11:00.
How much does a room at the Zermatt hotel cost?
The price for a room in the Zermatt hotel starts at $219.
What payment methods are available in the The Phoenix Hotel Zermatt?
At the The Phoenix Hotel Zermatt, guests can pay using Mastercard, Visa, and Maestro as well as other payment methods.
Does the 3-star The Phoenix Hotel Zermatt staff speak foreign languages?
Yes, the staff of the 3-star The Phoenix Hotel Zermatt can assist you in German, English, and Dutch.
Which facilities does the Zermatt hotel provide?
Top locations of the Zermatt hotel include a storage room and a lobby area, whereas guests' safety will be ensured with a safety deposit box.

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Check-in
28Jun2026Select date
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Rooms and Guests2 Guests, 1 Room