What are the check-in and check-out times at Hotel Merkur - West Station?
Check-in is at 15:00 and check-out is by 11:00.
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Hotel Merkur - West Station, Interlaken
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Key details
About the Hotel
Bahnhofstrasse 35, Interlaken, 3800,
- Near the Statue of Yash Chopra
Great
8.8
8.2
1.0
3.6
Hotel Merkur - West Station - A 3-star lodge near Interlaken-West Station with free WiFi and breakfast buffet
Located in the center of Interlaken, Hotel Merkur - West Station Lodge sits next to Interlaken-West Train Station, a 5-minute walk away. The 36-room property offers free WiFi throughout, with amenities including private bathrooms, hairdryers, safes, and ironing sets in each room. A breakfast buffet featuring fresh coffee, juices, bread, cheese, cold meats, yogurt, and cereals is served daily. The hotel also provides a vending machine for drinks and snacks and features a terrace with mountain views. Nearby attractions include Heimwehfluh (0.5 km), Hohematte Park (1 km), and Casino Interlaken (1 km). Multiple dining options like Restaurant Bombay and Cafe Runft are within 300 meters. The lounge area includes multilingual staff, dry cleaning, and tour assistance.
Pros
Free WiFi is available throughout Hotel Merkur - West Station.
The breakfast buffet includes a variety of fresh options, including coffee and cold cuts.
The terrace offers scenic mountain views and space for relaxation.
Close proximity to Interlaken-West Station and multiple local attractions.
Cons
The bathrooms, while modern, are relatively small.
No pets or service animals are permitted on the property.
Select your room type
Hotel Merkur - West Station offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double or Twin Room Bathroom
2 persons
20 sq. feet
2 Single beds
Shower
room details
Room Rates & Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Merkur - West Station offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Security
- Luggage storage
- Lift
- Barber shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Canoeing
- Skiing
- Hiking
- Cycling
- Golf course
- Billiard tables
- Darts
- Table tennis
Services
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
Dining
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Sun terrace
- Public Bath
Room features
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Room decor
- Curtains
Show more
Hotel Merkur - West Station Location
Bahnhofstrasse 35, Interlaken, 3800,
Explore Interlaken
Experience Interlaken
Heimwehfluh
6 minutes' walk
A scenic viewpoint offering panoramic views of Interlaken and the Alps, accessible by a funicular railway.
Japanese Garden of Friendship
5 minutes' walk
A beautifully landscaped garden featuring traditional Japanese elements, perfect for a peaceful stroll.
Kunsthaus Interlaken
14 minutes' walk
An art museum showcasing local and international artists with rotating exhibitions and a charming café.
Jungfrau Park Interlaken
6 minutes' drive
A family-friendly amusement park featuring themed attractions, with unique insights into the Jungfrau region's culture.
Paragliding Interlaken GmbH
15 minutes' walk
Thrill-seeking tandem paragliding flights offering spectacular aerial views of the Swiss Alps, available year-round.
Strandbad Burgseeli
7 minutes' drive
A relaxing beach area ideal for swimming, sunbathing, and water sports during the summer months.
Outdoor Interlaken
14 minutes' walk
Adventure center offering activities like canyoning and rafting, suitable for all adventure levels and available seasonally.
Napoli Pizza
2 minutes' walk
A casual pizzeria known for its delicious wood-fired pizzas and welcoming atmosphere, perfect for family meals.
La Creperie of Switzerland
2 minutes' walk
Specializes in sweet and savory crepes, offering a cozy setting and a range of gourmet fillings, great for a quick snack.
Migros Restaurant
4 minutes' walk
Offers a diverse menu of Swiss and international dishes, ideal for a casual dining experience with local ingredients.
Casino Interlaken
15 minutes' walk
A lively casino offering gaming, dining, and entertainment in a chic setting, with regular themed nights and events.
Ice Magic Interlaken
7 minutes' walk
An enchanting ice-skating experience featuring beautifully crafted ice sculptures and family-friendly activities during winter.
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Merkur - West Station provides visitors with a free full breakfast.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Danish, Hungarian, Polish, Afrikaans
Year renovated:
2009
Number of floors:
4
Number of rooms:
36
Former name
Merkur Hotel and Restaurant Interlaken
Reviews and Ratings
Feedback about Hotel Merkur - West Station from previous guests about their experience.
Show moreShow less
Pros
Central location
Friendly staff
Clean room
Cons
Small bathroom
Insufficient lighting
Guest reviewsbased on 689 reviews
George from United States
Single
double or twin room bathroom
3 nights in November 2025
|
Reviewed: February 18, 2026
9/10
excellent location terrace breakfast helpful staff
the location was excellent. i found a bank opposite the west train station. breakfast on the terrace had an excellent view. the staff helped me carry my heavy bag.
0 Helpful
Elijah from United States
Single
double or twin room bathroom
4 nights in November 2025
|
Reviewed: January 25, 2026
9.0/10
wonderful stay near the station
convenient location spacious room breakfast selection helpful team
The location proved convenient upon arrival. The train station was nearby. i found the room spacious and immaculate. Housekeeping maintained a high standard of cleanliness . breakfast featured a wide array of choices. I especially enjoyed fresh pastries. the team were helpful. They were available to answer questions.
the elevator was somewhat slow at peak times which caused minor delays.
Facilities
9/10
The hotel provides complimentary high speed wifi throughout the premises. I experienced a stable connection. guests have access to an ice machine. It is located on the second floor near the elevators.
Rooms
9/10
The room included a television with multiple international channels. I watched several news programs. there was a work desk with ample lighting. I appreciated the dedicated workspace. blackout curtains ensured restful sleep. They effectively blocked outside light.
Service
10/10
The front desk provides maps. I acquired assistance with local directions. staff offer luggage storage before check in. I found this very practical. the check in process was quick. It took only a few minutes.
Dining
8/10
Breakfast service includes fresh fruit juice. I enjoyed the orange juice daily. there was a selection of teas and coffee available. I tried several varieties. the breakfast area was spacious and well organized. It accommodated many guests.
Location
9/10
The hotel is near public transportation. I easily explored different areas. local shops and restaurants are a short walk away. I found the area vibrant. the surrounding area felt safe. I walked alone at night.
0 Helpful
|
Grace from United Kingdom
Couple
double or twin room bathroom
3 nights in November 2025
|
Reviewed: January 18, 2026
9/10
fine views travel pass
the breakfast terrace provided fine views. the location near the train station was very convenient, i easily accessed transportation options. the staff helped plan my days, giving suggestions for local attractions. the travel pass they gave me was great for using buses and trains.
the tv in my room had a very slight scratch, i didn't mind though.
0 Helpful
John from United States
Single
Double or Twin Room Bathroom
3 nights in August 2025
|
Reviewed: September 10, 2025
9.4/10
Convenient Location and Friendly Staff
excellent location helpful receptionist good choices
The location is excellent just across from the train station. The room was clean. Breakfast had good choices. The receptionist was very helpful and the owner was kind.
The bathroom was a bit small.
Location
10/10
The hotel sits directly opposite the Interlaken West train station allowing for seamless travel connections. Supermarkets are very close by offering additional convenience for any needed supplies. The central location provides easy access to the town.
Dining
9/10
Breakfast features a variety of fresh options. The eggs were fresh and the coffee was good. The breakfast service occurs on the 5th floor and offers views of mountains.
Facilities
9/10
The hotel provides luggage storage. This allowed me to leave my bags before check-in. This service is useful arriving early or departing late and wanting to explore.
Service
10/10
The staff members were friendly and helpful. The receptionist was very kind. I felt very welcome at the hotel because of their hospitality and approachability.
Rooms
9/10
The room was clean and well-equipped. The room offered a beautiful mountain view. I found the room large enough for my needs and very comfortable.
0 Helpful
|
Show more reviews
FAQs
About Hotel Merkur - West Station
What types of activities can guests participate in at Hotel Merkur - West Station?
Guests can enjoy hiking, cycling, and skiing in the nearby Jungfrau Region.
What is included in the breakfast at Hotel Merkur - West Station?
The breakfast includes fresh brewed coffee, cold milk, fruit juices, cereals, fresh bread, cheese, and cold meats.
What amenities are available in the rooms at Hotel Merkur - West Station?
Rooms are equipped with free Wi-Fi, a private bathroom, cable TV, a hairdryer, and tea/coffee making facilities.
What are the nearby attractions to Hotel Merkur - West Station?
Nearby attractions include Interlaken West Train Station, the Eiger, Mönch, Jungfrau Mountains, and Swiss Alps.
What is the closest airport to Hotel Merkur - West Station?
The closest airport is Bern Airport, located 55 km away.
What types of payment methods are accepted at Hotel Merkur - West Station?
The hotel accepts Visa, Maestro, and MasterCard.
Is there a vending machine at Hotel Merkur - West Station?
Yes, there is a vending machine for drinks and snacks available at the hotel.
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