Best Western Urban Hotel Lille Interior photoBest Western Urban Hotel Lille Exterior photoBest Western Urban Hotel Lille Exterior photo
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From87US$ /night
Check-in
13May2026Select date
Check-out
14May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

48 Bis Rue De Valenciennes, Lille, France, 59000
-
Close to Parc Jean-Baptiste-Lebas
Very good
7.8
7.9
/10
3.6
3.9
/5

Best Western Urban Hotel - A 3-star spa hotel in a 19th-century textile mill with Asian-inspired dining and proximity to Lille's cultural landmarks

Originally the home of a 19th-century spinner, Best Western Urban Hotel offers 40 uniquely designed rooms, each featuring a corner workspace, modern bathrooms with showers or baths, and Richard-brand coffee machines. The on-site Rococo restaurant serves inventive Asian-inspired fusion cuisine, including dishes like barely-seared tuna with satay and goat's cheese and salmon panacotta, with €17 and €25 set menus. Located in Moulins, a district of repurposed factories, the hotel is a 5-minute walk from Porte de Valenciennes Metro Station, providing direct access to Lille's main train stations. Guests can explore nearby landmarks such as the Palais des Beaux Arts (15-minute walk) or the former Saint Sauveur freight station, now a cultural venue. Amenities include free high-speed Wi-Fi, luggage storage, and two ground-floor rooms adapted for disabled guests. A continental breakfast is available each morning at Best Western Urban Hotel, featuring house-baked pastries and regional products.

Pros

The on-site Rococo restaurant offers inventive Asian-inspired cuisine with set menus.

Some rooms feature queen-size beds and spacious layouts, like the URBAN triple adjacent room.

Close to public transport, including Porte de Valenciennes Metro Station (5-minute walk).

Two ground-floor rooms are adapted for disabled guests, with grab rails in showers.

The hotel occupies a renovated 19th-century textile mill, blending historic and modern design.

Cons

The restaurant is only open Monday through Friday, limiting weekend dining options.

The lobby and dining area feature ornate, gilded décor that may not appeal to minimalists.

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Select your room type

Best Western Urban Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Single Room
2 persons
110 sq. feet 
1 Single bed
Shower
Standard Double Room Non-Smoking
2 persons
110 sq. feet 
1 Double bed
Shower
Classic Double Room
2 persons
130 sq. feet 
1 Double bed
Shower
Comfort Queen Room
2 persons
165 sq. feet 
1 King-size bed
Shower
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Room Rates & Availability Calendar

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Facilities

Best Western Urban Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Sun terrace
  • Garden area

Room features

  • Air conditioning
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock
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Best Western Urban Hotel Location

48 Bis Rue De Valenciennes, Lille, France, 59000
Map view
48 Bis Rue De Valenciennes, Lille, France, 59000
Nearby
Night club
Opera Night
1200 ft
Restaurants
Friterie Sensas
1900 ft
4 Rue de Cambrai
Pate a Sel
2100 ft
4 boulevard Victor Hugo
Baab
2800 ft
46 allee George Sand B31
Le Bugatti
2600 ft
15 boulevard Jean Baptiste Lebas
Unik Kebab
3900 ft
5 rue de Thumesnil
Fast Hoch
3800 ft
59 boulevard Louis XIV
In Way
3000 ft
1 boulevard Jean Baptiste Lebas
Les Chaussons De Mamie
4100 ft
4 boulevard du Marechal Vaillant
Liquium
3000 ft
71 rue Jeanne D Arc 71 Rue Jeanne D'arc
Explore Lille
Local Highlights Near Best Western Urban Hotel
Top Attractions
Activities
Dining
Entertainment
Opera Night
Opera Night
5 minutes walking
A stunning venue for opera and ballet performances, boasting rich architecture and captivating shows year-round.
Geology and Natural History Museum
Geology and Natural History Museum
11 minutes walking
A family-friendly museum featuring extensive natural history exhibits and engaging educational activities for kids.
Fine Arts Museum
Fine Arts Museum
18 minutes walking
Home to impressive collections of Flemish art, offering guided tours and free entry on the first Sunday of each month.
Belfry
Belfry
14 minutes walking
This iconic tower offers panoramic city views, a UNESCO World Heritage site rich in history and architectural beauty.
Zoo Lille
Zoo Lille
30 minutes walking
An enjoyable experience with a variety of animals in a relaxed environment; great for families, with no admission fee.
Biking around Lille
10 minutes driving
Rentals available nearby, ideal for those seeking outdoor fun while touring the city's charming streets and parks.
Relax at Jardin des Plantes de Lille
9 minutes walking
A serene park perfect for unwinding, featuring beautiful floral displays and walking paths for a peaceful retreat.
Friterie Sensas
Friterie Sensas
7 minutes walking
A casual eatery famous for its delicious fries and local specialties, offering a true taste of Lille's culinary culture.
Le Bugatti
Le Bugatti
10 minutes walking
A cozy restaurant known for its delightful Italian dishes, fresh pasta, and warm ambiance, perfect for couples and families.
Pate a Sel
Pate a Sel
8 minutes walking
A chic bistro offering delectable French cuisine, recommending reservations for popular dining times and dietary options.
Zenith Arena Concert Hall
Zenith Arena Concert Hall
18 minutes walking
A vibrant venue hosting concerts and events; check for scheduled shows and enjoy its lively atmosphere on weekends.
Gare of Lille-Saint-Sauveur
Gare of Lille-Saint-Sauveur
9 minutes walking
Cultural hotspot for art exhibits and performances, often featuring family-friendly events and art festivals throughout the year.
Getting around
City Centre
Lille22 min  ·  1.1 mi
Airports
Lesquin (LIL)14 min  ·  5.6 mi
Train
Gare S.N.C.F. Lille Flandres18 min  ·  5000 ft
Underground
Porte de Valenciennes5 min  ·  1400 ft
Porte de Douai Metro9 min  ·  2300 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 03:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of EUR 14 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Polish, Russian
Number of floors:
5
Number of rooms:
40
Former name
Urban Hotel & Spa

Reviews and Ratings

Feedback about Best Western Urban Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Best Western Urban Hotel is often praised for its convenient location, around 10-20 minutes walk from the city center and close to attractions. Many guests appreciate the free and safe parking. Some found the breakfast good and the rooms spacious, featuring wide beds. a few guests have noted issues with temperature control in the rooms .
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Review score
Based on 633 verified reviews
7.6/10
Very good
77%
Recommend
Staff
8.9/10
Cleanliness
8.3/10
Paid Wi-Fi
6.0/10
Breakfast
6.7/10
Pros
Friendly staff
Comfortable mattress
Secure parking
Cons
Small bathroom
Uncomfortable pillows
Guest reviews
based on 633 reviews
7.6/10
based on 1294 reviews
7.8/10
Samantha from United Kingdom
Couple
Comfort Queen Room
3 nights in November 2025
|
Reviewed:January 30, 2026
9.7/10

Excellent stay, dog-friendly and secure

dog-friendly spacehelpful staffsecure parkingpermanent smell
I found the hotel dog-friendly, complete with a lovely garden and terrace. The staff were all great and very helpful. It was evident they cared about the customer experience. The free, secure parking allowed me to leave my car until 5 pm on my check-out day. A local supermarket is only a 10-minute walk, very convenient.
Unfortunately, I noticed a permanent smell of food throughout the hotel. This was off-putting, despite it likely being attributable to the building being older.
Rooms
9/10
The Comfort Queen Room was very clean, and well-appointed with comfortable furnishings. I appreciated the attention to detail and found the space suitable for unwinding after a busy day.
Dining
10/10
The breakfast was AMAZING!!! with a wide variety of choices to suit every taste. The dining room is gorgeous, and the food was excellent, and the service was both attentive and perfect.
Service
10/10
The staff at this hotel were really good, showing genuine care and offering assistance whenever needed. They answered my questions thoroughly. Their friendly demeanor greatly enhanced my stay. I felt valued as a guest.
0 Helpful
|
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Réal from France
Business traveller
Classic Double Room
3 nights in November 2025
|
Reviewed:January 30, 2026
8.8/10

Quiet Stay with Convenient Amenities

kind staffgated parkingconvenient location
The staff was very kind. The hotel provided gated parking. I could easily walk into town from this location. I appreciated the personality of the hotel.
The shower was only lukewarm one morning
Location
9/10
The hotel is near public transportation. It is also proximate to work. The city center is accessible as well. I found this to be advantageous .
Facilities
8/10
This hotel includes secure parking. These facilities added convenience. The hotel looked accessible by car.
Rooms
9/10
The room featured modern decor. I found the space to be clean. It. The beds were fine.
Dining
8/10
Breakfast was available. I found the choices to be adequate. The restaurant looked beautiful. I did not dine there though.
Service
10/10
The check-in process was quick. It was also free from stress. The staff tried hard. They maintained a relaxed manner throughout.
0 Helpful
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Olivia from United Kingdom
Single
classic single room
3 nights in November 2025
|
Reviewed:December 06, 2025
5/10
friendly stafffree parkingtiny roomshower hairs
the staff were friendly enough. parking was free.
the room was tiny. the bathroom wasn't very clean either. i found several hairs in the shower which was disgusting.
0 Helpful
alex from united kingdom
Single
classic single room
3 nights in November 2025
|
Reviewed:November 24, 2025
9.6/10

a magical escape

really good staffunique charmbeautiful gardensparse room
the staff were really really good. they all seemed to care deeply about my experience. the building had a unique charm. i especially enjoyed the outside space, including the beautiful garden and terrace.
the room itself felt quite sparse.
Dining
10/10
The restaurant featured a gorgeous dining room where the food was excellent, and the service was attentive and perfect. It. Every dish was prepared with love!!!
Rooms
9/10
the well appointed room included a comfortable bed. it provided a very restful and peaceful sleep environment. i woke up feeling refreshed and ready to explore. the cleanliness was amazing!!!
Service
10/10
the staff had great knowledge of the building's history. they offered friendly and helpful assistance throughout my stay. i appreciated their dedication to customer care.
Location
9/10
the hotel offered free secure parking. it allowed me to leave my car until 5pm on the check out day. this added extra convenience to my travel plans. a local supermarket was only a short walk away.
Facilities
10/10
this hotel is dog friendly. good outside space, including a garden and terrace were available. it created a relaxing atmosphere for both me and my furry friend.
0 Helpful
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Matthew from United States
Single
Comfort Queen Room
3 nights in August 2025
|
Reviewed:August 15, 2025
6/10
old bathroomleaking shower
The room felt a bit empty. The walk to the old town seemed far. That is where all the action is. There was no fridge or ironing tools. The shower leaked on the second day. I found the bathroom old. It needs updates.
0 Helpful
FAQs
About Best Western Urban Hotel
What is the distance from Best Western Urban Hotel to the center of Lille?
The hotel is located 2 km from the center of Lille.
How far is Best Western Urban Hotel from Palais des Beaux Arts?
The hotel is approximately a 15-minute walk from Palais des Beaux Arts.
Which metro station is closest to Best Western Urban Hotel?
Porte de Valenciennes Metro Station is a 5-minute walk away.
Does Best Western Urban Hotel offer parking facilities?
Free private parking is available on-site.
Is breakfast available at Best Western Urban Hotel?
Breakfast is available for an additional charge of €11 and features local products.
What dining options are available at Best Western Urban Hotel?
The hotel features the Rococo Restaurant serving imaginative Asian-inspired fusion cuisine.
What room amenities are provided at Best Western Urban Hotel?
Rooms include Wi-Fi, air conditioning, a flat-screen TV, and well-lit bathrooms with high-quality toiletries.
What are the check-in and check-out times at Best Western Urban Hotel?
Check-in is at 15:00 and check-out is by 12:00.
Is Best Western Urban Hotel accessible for guests with disabilities?
The hotel has two ground-floor rooms adapted for disabled guests, featuring grab rails in the showers.
Are pets allowed at Best Western Urban Hotel?
Pets are allowed at the hotel, with charges applicable.
What attractions are located near Best Western Urban Hotel?
Nearby attractions include Gare of Lille-Saint-Sauveur Cultural Center (1 km) and Old Lille (3 km).
Does Best Western Urban Hotel have any facilities for business travelers?
The hotel offers flexible room configurations catering to business travelers.
What facilities for relaxation does Best Western Urban Hotel provide?
The hotel features a sauna and a hot tub for guests to relax.

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