What is the check-in and check-out policy at Hotel Alpenroyal?
Check-in is at 15:00 and check-out is by 11:00.
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Hotel Alpenroyal, Zermatt
193US$
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Key details
About the Hotel
Riedweg,
Zermatt,
Switzerland,
3920,
Valais
- Steps from ski lifts
Great
8.6
9.5
4.7
5.0
Hotel Alpenroyal - A chalet-style hotel with panoramic Matterhorn views, wellness amenities, and ski access
Hotel Alpenroyal, established in 1987, offers 33 rooms with Matterhorn views, balconies, or shared terraces, along with safes and hairdryers. The property features free WiFi, an indoor pool, a hot tub, a sauna, and a steam bath for guest use. A free breakfast buffet is served daily, and the on-site bar includes a cozy fireplace and lounge area. The hotel sits at the end of the Rothorn ski run, with the Sunnegga and Gornergrat Bahn nearby for easy ski access. Guests can also explore nearby landmarks like the Matterhorn Museum and Hohbalmen. A shuttle service is available upon request between 8 am and 5 pm for transport from the parking area or train station, though this incurs an additional fee. Tennis and table tennis facilities are provided for recreation, while the Mountaineer's Cemetery and Photopoint Kirchbrucke bridge are less than 0.5 km away.
Pros
Panoramic views of the Matterhorn from a quiet, car-free location.
Free access to an indoor swimming pool, sauna, hot tub, and steam bath.
Proximity to ski runs and lifts such as the Rothorn and Gornergrat Bahn.
Free breakfast buffet and on-site wellness amenities enhance guest comfort.
Cons
Shuttle service from the train station or parking area is available only upon request and for an additional fee.
Limited use of the lift to the village center may inconvenience some guests.
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Select your room type
Hotel Alpenroyal offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
2 persons
140 sq. feet
1 Single bed
Shower
Coffee machine
room details
Economy Double Room
2 persons
185 sq. feet
2 Single beds
Coffee machine
Heating
room details
Deluxe Single Room
2 persons
270 sq. feet
1 Single bed
Shower
Coffee machine
room details
Deluxe Double Room
2 persons
270 sq. feet
2 Single beds
Coffee machine
Heating
room details
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Facilities
Hotel Alpenroyal offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- Pets allowed
- Security
- Luggage storage
- Ski to door
- Ski storage
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Ski school
- Hiking
Services
- Paid shuttle service
- Housekeeping
- Laundry
Dining
- Bar/ Lounge area
- Special diet menus
Children
- Cots
- Board games
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
Room features
- Heating
- Sitting area
- Patio
- Terrace
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Hotel Alpenroyal Location
Riedweg,
Zermatt,
Switzerland,
3920,
Valais
Map view
Riedweg,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.2
mi
Museum
Matterhorn Museum
2300 ft
Cemetery
Mountaineer's Cemetery
2300 ft
Church
St Peter's English Church
4800 ft
Landmark
Sunnegga
1.3
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.3
mi
Landmark
Gorner Gorge
1.3
mi
Ski Area
Wolli park for beginners Sunnegga
1.2
mi
Theme Park
Forest Fun-Park Zermatt
5200 ft
Beach
Leisee
1.5
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
1.2
mi
Garden
Ricola Herb Garden
1.3
mi
Ski Area
Gornergrat
3.0
mi
Beach
Grunsee
1.9
mi
Landmark
Unterrothorn
2.2
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.1
mi
Landmark
Grindjisee
2.0
mi
Garden
Dossen Glacier Garden
2.1
mi
Bridge
Hangebrucke
2.1
mi
Nearby
Bridge
Photopoint Kirchbrucke bridge
1600 ft
Church
Parish Church of St. Mauritius
1500 ft
Bahnhofstrasse
Walk of Climb
1800 ft
Stellisee 3920 Zermatt
Stellisee
1500 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
1800 ft
Hohbalmen
1500 ft
Castor Mountain
1500 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1500 ft
Murmeli Brunnen
1500 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1600 ft
Denner Partner
1800 ft
Restaurants
Stefanie's Creperie
2200 ft
Bahnhofstrasse 60
Explore Zermatt
Explore Zermatt
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Alpenroyal serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2011
Number of floors:
4
Number of rooms:
38
Reviews and Ratings
Feedback about Hotel Alpenroyal from previous guests about their experience.
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Pros
Helpful staff
Matterhorn view
Good breakfast
Cons
Mold in room
Expensive prices
No ski-in/out
Guest reviewsbased on 431 reviews
Ahmed from Germany
Single
Superior Double Room Matterhorn View Balcony or Ground Floor Terrace
4 nights in November 2025
|
Reviewed:February 03, 2026
9/10
Fine Views and Superb Service
friendly staffbreakfast optionfine view
The staff was friendly. Breakfast each morning had many options. I especially enjoyed the shortcut to reach the town center. It really saved a lot of time. The view from the balcony showed the Matterhorn in all its glory.
The hotel only has one iron, and they ask you to iron in the hallway.
Rooms
9/10
My room included a wonderful balcony. I had a fantastic view of the valley and Matterhorn. The room was super clean and cozy. It created a great experience.
0 Helpful
|
Sylvia from Germany
Family with children
Standard Double Room Balcony or Ground Floor Terrace
4 nights in August 2025
|
Reviewed:September 27, 2025
6/10
Acceptable stay
friendly staffgood breakfasttunnel accessbad smelldifficult accessextra charge
The staff were very friendly and accommodating. The breakfast had good options for everyone. I liked the quick access to town via the Schöenegg tunnel.
I found that the room and bathroom had distinctive bad smells. The hotel is hard to reach on foot with luggage from the railway station. The hotel charged for basic stuff.
0 Helpful
Christopher from United States
Couple
Standard Double Room Balcony or Ground Floor Terrace
3 nights in August 2025
|
Reviewed:September 01, 2025
6/10
convenient tunnelinconvenient refrigeratormessy faucet
the hotel had a tunnel to reach the town center and it was convenient.
the room lacked a refrigerator and i found that quite inconvenient. i also noticed the faucet in the bathroom sprayed water everywhere. washing hands became a messy task each time.
0 Helpful
FAQs
About Hotel Alpenroyal
Is there a swimming pool available at Hotel Alpenroyal?
Guests can enjoy free access to the indoor swimming pool year-round.
What are the dining options at Hotel Alpenroyal?
The hotel features an on-site restaurant, and guests can enjoy a cozy bar/lounge area.
What is the distance from Hotel Alpenroyal to the village center?
The village center can be reached within 3 minutes via a lift.
How far is the nearest airport from Hotel Alpenroyal?
The nearest airport is Lugano Airport, located approximately 80 km from the hotel.
What are the room amenities at Hotel Alpenroyal?
Rooms are equipped with free Wi-Fi, cable TV, a mini-fridge-bar, and en-suite bathrooms with free toiletries.
What wellness facilities does Hotel Alpenroyal offer?
Guests can enjoy a hot tub, sauna, steam room, and hammam as part of the wellness facilities.
Are there any nearby restaurants to Hotel Alpenroyal?
Nearby restaurants include Chalet Hotel Schoenegg Restaurant (0.5 km), Ferdinand by Cervo (0.5 km), and L'Atelier Grandsire (0.5 km).
What outdoor activities can be enjoyed at Hotel Alpenroyal?
Guests can participate in hiking and skiing directly from the hotel, which is located at the end of the Rothorn ski run.
Does Hotel Alpenroyal provide a shuttle service?
The hotel offers a paid shuttle service from the parking area or train station upon request between 8 am and 5 pm.
What entertainment options are available for children at Hotel Alpenroyal?
The hotel provides cots and board games for families traveling with children.
Are there any significant attractions near Hotel Alpenroyal?
Significant attractions include Matterhorn Museum (1 km) and Zermatt-Sunnegga Funicular (approximately 1 km away).
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