What is the check-in and check-out policy at Hotel Des Alpes?
Check-in is at 15:00 and check-out is by 11:00.
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Hotel Des Alpes, Lucerne
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Key details
About the Hotel
Furrengasse 3, Lucerne, 6004,
- Next to the Old Town
Great
8.8
8.9
4.3
4.3
Hotel Des Alpes - A historic 3-star hotel in Lucerne's Old Town with river views and proximity to landmarks
Hotel Des Alpes, a 3-star property, occupies a historic building in Lucerne's Old Town, a pedestrian zone lined with cafés and shops. River-facing rooms provide views of the Reuss River, Chapel Bridge, and Mount Pilatus, while city-facing rooms overlook quiet streets. All rooms include flat-screen TVs, tea and coffee makers, and free Wi-Fi. The hotel's restaurant serves breakfast from 07:30 to 22:00, with regional ingredients and sustainable practices. Landmarks like Chapel Bridge, Lion Monument, and Lake Lucerne are within 500 meters. Public transport and major cities like Zurich and Bern are easily accessible. Hotel Des Alpes also features banquet facilities and a terrace overlooking the river.
Pros
Historic location in Lucerne's Old Town with proximity to major landmarks.
River-facing rooms offer views of Chapel Bridge and Mount Pilatus.
Breakfast served until 22:00 with regional and sustainable ingredients.
Free Wi-Fi and tea/coffee facilities in all rooms.
Cons
Some rooms lack balconies despite river views.
No on-site spa or fitness facilities.
Select your room type
Hotel Des Alpes offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Single room city side 7m21 person7 sq. feet1 Single bedHeatingCoffee machineroom details
- Double room city side 14m22 persons14 sq. feet2 Single bedsHeatingCoffee machineroom details
- Single room facing the Chapel Bridge 9m22 persons9 sq. feet1 Single bedHeatingCoffee machineroom details
Show all rooms
Room Rates & Availability Calendar
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Check-in/ Check-out
Facilities
Hotel Des Alpes offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Safe deposit box
- Pets allowed
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Hiking
- Cycling
Services
- Pet amenities available
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Room features
- Free Wi-Fi in rooms
- Heating
- Mini-bar
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
Show more
Hotel Des Alpes Location
Furrengasse 3, Lucerne, 6004,
Explore Lucerne
Explore Lucerne
Chapel Bridge
3 minutes' walk
Chapel Bridge, a historic wooden bridge, features 17th-century paintings and offers photo opportunities year-round.
Lion Monument
9 minutes' walk
Lion Monument, a poignant sculpture, commemorates Swiss Guards who died in 1792, set in a serene park.
Swiss Museum of Transport
5 minutes' drive
The Swiss Museum of Transport showcases Switzerland's transport history, with innovative exhibits and a planetarium.
Glacier Garden of Lucerne
11 minutes' walk
Glacier Garden features glacial potholes and a mirror maze, ideal for families and those interested in geology.
Lake Lucerne Boating
12 minutes' walk
Boat tours on Lake Lucerne offer stunning views of mountains and shores. Rentals available, ideal from spring to autumn.
Hiking Pilatus
15 minutes' drive
Hiking the trails of Pilatus provides picturesque views and various routes, suitable for both thrill-seekers and nature lovers.
Spa Day at The Hotel
0 minutes' walk
Relaxation options at the hotel's spa include massages and wellness treatments, perfect for unwinding after a busy day.
Manor Restaurant Manora
3 minutes' walk
Manor Restaurant offers a relaxed atmosphere with Swiss and international dishes made from fresh, local ingredients.
The Queen Camellia Tea House
1 minute' walk
This tea house provides an elegant setting for enjoying afternoon tea with a selection of fine teas and pastries.
Tandoori
3 minutes' walk
Tandoori serves authentic Indian cuisine, renowned for vibrant flavors and a variety of vegetarian and gluten-free options.
Grand Casino Luzern
10 minutes' walk
Grand Casino offers gaming, restaurants, and entertaining shows, making it an exciting nightlife spot in Lucerne.
Lucerne Culture and Congress Centre
7 minutes' walk
This center hosts concerts, exhibitions, and events, providing a vibrant cultural scene for all ages to enjoy.
Getting around
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Property information and rules
Check-in
from 15:00-21:30
Check-out
from 07:00-11:00
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A buffet breakfast is served and charges are applicable.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2007
Number of floors:
5
Number of rooms:
45
Reviews and Ratings
Feedback about Hotel Des Alpes from previous guests about their experience.
Show moreShow less
Pros
River location
Helpful staff
Good breakfast
Restaurant service
Cons
Ineffective AC
Unpleasant smell
Small room
Noisy fountain
Guest reviewsbased on 914 reviews
John from United States
Single
double room city side 14m2
3 nights in November 2025
|
Reviewed: February 12, 2026
9/10
excellent stay by the river
helpful staff clean room great location
the location was amazing. it was just across the bridge from the station right next to the river. the staff proved helpful and cute, i appreciated that. the room was super clean and cozy..
Service
9/10
the staff was helpful at all times and always available at the reception. they gave directions to the best local spots and provided useful information about public transportation. the team seemed well-trained and dedicated to.
0 Helpful
|
Andrew from United Kingdom
Double room city side 14m2
3 nights in November 2025
|
Reviewed: February 04, 2026
8.8/10
Satisfactory Central Stay
large selection quick fix
The location was amazing. It was very close to Chapel Bridge and the train station was a short walk. The breakfast included a large selection. I did not leave hungry. I liked that staff quickly addressed the WiFi issue we experienced.
The shower was notably small. Turning around was difficult without bumping into the wall. I found that the lack of air conditioning made the room quite warm during the day.
Facilities
9/10
The hotel features very quick, reliable WiFi. I also saw that the hotel provided luggage storage after checkout, convenient and allowed for more exploration of the area.
Service
9/10
The hotel staff acted courteous and helpful. They were always available at the front desk and were efficient in resolving any questions or requests that I have .
Rooms
8/10
My room had a small bathroom. the space was very clean. The room included a comfortable bed and a functional desk, which worked well for my needs.
Dining
9/10
The breakfast had a great selection. I noticed many fresh options. I am very pleased to say that the coffee and tea selections were also varied. This made for a nice start to the day.
0 Helpful
|
Gord from Canada
Single
double room city side 14m2
3 nights in November 2025
|
Reviewed: January 29, 2026
7/10
The location is great for exploring. restaurant staffs at breakfast is very friendly. room was clean and tidy. The hotel is located in an aged building.
A room dont face the city. It faces a wall. the parking lot is far from the hotel, other side of the bridge. staff had no smile, seemed offended. She spoke quickly and looked annoyed.
0 Helpful
Molly from Australia
Single
Double room facing the Chapel Bridge balcony 12m2
3 nights in November 2025
|
Reviewed: January 12, 2026
8.7/10
Fantastic Stay with Fine Views
perfect location chapel bridge view excellent breakfast cute staff
I found the location excellent. My room had a view of the Chapel Bridge, a definite highlight. Breakfast offered a great start to the day. The staff were helpful and cute .
The street noise was noticeable at times, particularly late at night.
Location
9/10
The hotel is situated very close to the train station. It's about a short five-minute walk, and this made accessing tours very easy. The immediate area includes many points of interest. Its position is indeed very convenient.
Dining
8/10
The restaurant provides both indoor and outdoor seating, and these areas offer nice views. Breakfast was served at the table, and I liked the selection available (especially the fresh fruits!). I enjoyed the dining experience.
Facilities
9/10
I had a spacious room, approximately 12 sq. m. The room included a balcony. The premises were clean, tidy and recently renovated. The hotel also provides vouchers for the onsite restaurant.
0 Helpful
|
zoe from united kingdom
Couple
double room city side 14m2
3 nights in November 2025
|
Reviewed: December 06, 2025
8.5/10
really good stay!
amazing location professional staff
i found the location amazing. the staff maintained a friendly attitude and high level of professionalism. the room presented itself super clean.
months ago, i booked a large room. i did not get clear instructions on how to find the place. this omission caused significant inconvenience and frustration upon arrival.
Dining
9/10
the breakfast offered a good start to the day with fresh options. the presentation of the food was AMAZING!!! it added a touch of elegance to the overall experience.
Rooms
8/10
the room was well-kept. i found that the amenities provided met all basic needs. the design incorporated functional elements, thus maximizing the available space.
0 Helpful
|
jack from united kingdom
Single
double room facing the chapel bridge
3 nights in October 2025
|
Reviewed: November 02, 2025
9.0/10
central stay
river view friendly staff meal voucher
i enjoyed the river view after the upgrade.. the top floor location was lovely. the room was warm. it met all my needs. the meal vouchers were a bonus. all the staff were very friendly.
i noticed no air conditioning was mentioned when i booked.
Dining
9/10
the hotel restaurant offers both indoor and outdoor seating options. it has picturesque views of chapel bridge. the restaurant provides meal vouchers as an added incentive.
Facilities
8/10
the hotel provides dyson fans in each room. the hotel is located close to the train station. the surrounding mountains offer majestic views.
Rooms
9/10
my room had a comfortable bed. the room included a modern bathroom. rooms offer balconies with amazing views.
Service
10/10
the reception staff was cute. the staff was also informative. they helped to organize a dinner reservation at the hotel restaurant.
0 Helpful
|
Show more reviews
FAQs
About Hotel Des Alpes
How far is Hotel Des Alpes from the nearest train station?
The hotel is just 0.5 km from Lucerne train station.
What popular attractions are nearby Hotel Des Alpes?
Nearby attractions include Chapel Bridge (0.5 km), Lucerne Culture and Congress Center (0.5 km), and Mount Pilatus (20 km).
Are there any dining options available on-site at Hotel Des Alpes?
Hotel Des Alpes features an on-site restaurant with a value voucher applicable for dining.
What room amenities does Hotel Des Alpes provide?
Rooms include free Wi-Fi, a flat-screen TV, tea and coffee making facilities, and hairdryers.
Is parking available at Hotel Des Alpes?
Public parking is available nearby, with charges applicable.
Which restaurants are within walking distance of Hotel Des Alpes?
Nearby restaurants include Restaurant Fritschi, Stadtkeller Swiss Folklore Restaurant, and Starbucks, all located within 0.5 km.
Does Hotel Des Alpes allow pets?
Pets are allowed at Hotel Des Alpes, with possible charges applicable.
What recreational activities can guests enjoy at Hotel Des Alpes?
Guests can enjoy hiking and cycling around the scenic areas near the hotel.
What are the views like from the rooms at Hotel Des Alpes?
Rooms offer stunning views of the Reuss River, Chapel Bridge, or the historic Old Town.
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