What is the check-in and check-out policy at Hotel Des Alpes?
Check-in is at 15:00 and check-out is by 11:00.
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Hotel Des Alpes, Lucerne
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Key details
About the Hotel
Furrengasse 3,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
- Next to the Old Town
Great
8.8
8.9
4.2
4.3
Hotel Des Alpes - A historic 3-star hotel in Lucerne's Old Town with river views and proximity to landmarks
Hotel Des Alpes, a 3-star property, occupies a historic building in Lucerne's Old Town, a pedestrian zone lined with cafés and shops. River-facing rooms provide views of the Reuss River, Chapel Bridge, and Mount Pilatus, while city-facing rooms overlook quiet streets. All rooms include flat-screen TVs, tea and coffee makers, and free Wi-Fi. The hotel's restaurant serves breakfast from 07:30 to 22:00, with regional ingredients and sustainable practices. Landmarks like Chapel Bridge, Lion Monument, and Lake Lucerne are within 500 meters. Public transport and major cities like Zurich and Bern are easily accessible. Hotel Des Alpes also features banquet facilities and a terrace overlooking the river.
Pros
Historic location in Lucerne's Old Town with proximity to major landmarks.
River-facing rooms offer views of Chapel Bridge and Mount Pilatus.
Breakfast served until 22:00 with regional and sustainable ingredients.
Free Wi-Fi and tea/coffee facilities in all rooms.
Cons
Some rooms lack balconies despite river views.
No on-site spa or fitness facilities.
View all
Select your room type
Hotel Des Alpes offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single room city side 7m2
1 person
80 sq. feet
1 Single bed
Shower
Coffee machine
room details
Double room city side 14m2
2 persons
155 sq. feet
2 Single beds
Shower
Coffee machine
room details
Single room facing the Chapel Bridge 9m2
2 persons
100 sq. feet
1 Single bed
Shower
Coffee machine
room details
Double room facing the Chapel Bridge balcony 12m2
2 persons
130 sq. feet
2 Single beds
Shower
Coffee machine
room details
Show all roomsLess
Room Rates & Availability Calendar
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Facilities
Hotel Des Alpes offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Safe deposit box
- Pets allowed
- Luggage storage
- Lift
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Hiking
- Cycling
Services
- Pet amenities available
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Room features
- Free Wi-Fi in rooms
- Heating
- Mini-bar
- Terrace
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Parquet floor
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Hotel Des Alpes Location
Furrengasse 3,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
Map view
Furrengasse 3,
Lucerne,
Switzerland,
6004,
Canton of Lucerne
City landmarks
Square
Lion Monument
2300 ft
Museum
Swiss Museum of Transport
1.3
mi
Museum
Glacier Garden of Lucerne
3000 ft
Museum
Bourbaki Panorama
2500 ft
Museum
Alpineum
2800 ft
Church
Church of St. Leodegar
2400 ft
Park
Inseli Park
3300 ft
Mall
Nationalquai
2300 ft
Landmark
The Nine Towers
2200 ft
Landmark
St Mark's Church
2500 ft
Casino
Grand Casino Luzern
2700 ft
Landmark
LA Collection'Air Art Park at Chateau Guetsch in Lucerne
3200 ft
Nearby
Bridge
Chapel Bridge
700 ft
Event hall
Lucerne Culture and Congress Centre
1900 ft
Bahnhofstrasse 11a
Jesuit Church
1200 ft
Bridge
Spreuer Bridge
1800 ft
Church
Franciscan Church
1800 ft
LucerneSwitzerland
Lake Lucerne
1100 ft
Museum
The Rosengart Collection
1700 ft
LucerneSwitzerland
Old Town Lucerne
600 ft
Museum
Modern Art Museum
1200 ft
Museum
Natur-Museum Luzern
1700 ft
Public Building
Town Hall
400 ft
6004 Lucerne
Museggmauer
1800 ft
Reusssteg 1
Nadelwehr Luzern
1000 ft
Hertensteinstrasse 30
Matthauskirche
1000 ft
Square
Kornmarkt
500 ft
Museum
Historisches Museum Luzern
1500 ft
Square
Schwanenplatz
600 ft
Kapellpl. 1a
Saint Peters Church
300 ft
Restaurants
Manor Restaurant Manora
600 ft
Weggisgasse 5 Top Floor
The Queen Camellia Tea House
300 ft
Kapellplatz 7
The Queen Camellia Tea Room
300 ft
Hans-Holbein-Gasse 4
St. Magdalena
400 ft
Eisengasse 5 6004 Luzern
Tandoori
800 ft
Loewengraben 4
MeiXin Restaurant
900 ft
Roessligasse 2
Twiny
900 ft
Roessligasse 13
Pastarazzi Spezialitaten & Take Away
1500 ft
Hirschengraben 13
Macchi
700 ft
Pilatusstrasse 5
Holy Cow Burger
300 ft
Zentralstrasse 1 Lucerne Train Station - Sublevel
Thai Urban Kitchen Tuk
300 ft
Bahnhofpl.
Explore Lucerne
Explore Lucerne
Chapel Bridge
3 minutes' walk
Chapel Bridge, a historic wooden bridge, features 17th-century paintings and offers photo opportunities year-round.
Lion Monument
9 minutes' walk
Lion Monument, a poignant sculpture, commemorates Swiss Guards who died in 1792, set in a serene park.
Swiss Museum of Transport
5 minutes' drive
The Swiss Museum of Transport showcases Switzerland's transport history, with innovative exhibits and a planetarium.
Glacier Garden of Lucerne
11 minutes' walk
Glacier Garden features glacial potholes and a mirror maze, ideal for families and those interested in geology.
Manor Restaurant Manora
3 minutes' walk
Manor Restaurant offers a relaxed atmosphere with Swiss and international dishes made from fresh, local ingredients.
The Queen Camellia Tea House
1 minute' walk
This tea house provides an elegant setting for enjoying afternoon tea with a selection of fine teas and pastries.
Tandoori
3 minutes' walk
Tandoori serves authentic Indian cuisine, renowned for vibrant flavors and a variety of vegetarian and gluten-free options.
Grand Casino Luzern
10 minutes' walk
Grand Casino offers gaming, restaurants, and entertaining shows, making it an exciting nightlife spot in Lucerne.
Lucerne Culture and Congress Centre
7 minutes' walk
This center hosts concerts, exhibitions, and events, providing a vibrant cultural scene for all ages to enjoy.
Getting around
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Property information and rules
Check-in
from 15:00-21:30
Check-out
from 07:00-11:00
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A buffet breakfast is served and charges are applicable.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2007
Number of floors:
5
Number of rooms:
45
Reviews and Ratings
Feedback about Hotel Des Alpes from previous guests about their experience.
Show moreShow less
Pros
River location
Helpful staff
Good breakfast
Restaurant service
Cons
Ineffective AC
Unpleasant smell
Small room
Noisy fountain
Guest reviewsbased on 862 reviews
John from United States
Single
double room city side 14m2
3 nights in November 2025
|
Reviewed:February 12, 2026
9/10
excellent stay by the river
helpful staffclean roomgreat location
the location was amazing. it was just across the bridge from the station right next to the river. the staff proved helpful and cute, i appreciated that. the room was very comfy and tidy..
Service
9/10
the staff was helpful at all times and always available at the reception. they gave directions to the best local spots and provided useful information about public transportation. the team seemed well-trained and dedicated to.
0 Helpful
|
Andrew from United Kingdom
Double room city side 14m2
3 nights in November 2025
|
Reviewed:February 04, 2026
8.8/10
Satisfactory Central Stay
large selectionquick fixsmall shower
The location was amazing. It was very close to Chapel Bridge and the train station was a short walk. The breakfast included a large selection. I did not leave hungry. I liked that staff quickly addressed the WiFi issue we experienced.
The shower was notably small. Turning around was difficult without bumping into the wall. I found that the lack of air conditioning made the room quite warm during the day.
Facilities
9/10
The hotel features very quick, reliable WiFi. I also saw that the hotel provided luggage storage after checkout, convenient and allowed for more exploration of the area.
Service
9/10
The hotel staff acted courteous and helpful. They were always available at the front desk and were efficient in resolving any questions or requests that I have .
Rooms
8/10
My room had a small bathroom. the space was very clean. The room included a comfortable bed and a functional desk, which worked well for my needs.
Dining
9/10
The breakfast had a great selection. I noticed many fresh options. I am very pleased to say that the coffee and tea selections were also varied. This made for a nice start to the day.
0 Helpful
|
Gord from Canada
Single
double room city side 14m2
3 nights in November 2025
|
Reviewed:January 29, 2026
7/10
great locationdistant parking
The location is great for exploring. restaurant staffs at breakfast is very friendly. room was clean and tidy. The hotel is located in an aged building.
A room dont face the city. It faces a wall. the parking lot is far from the hotel, other side of the bridge. staff had no smile, seemed offended. She spoke quickly and looked annoyed.
0 Helpful
Molly from Australia
Single
Double room facing the Chapel Bridge balcony 12m2
3 nights in November 2025
|
Reviewed:January 12, 2026
8.7/10
Fantastic Stay with Fine Views
perfect locationchapel bridge viewexcellent breakfastcute staff
I found the location excellent. My room had a view of the Chapel Bridge, a definite highlight. Breakfast offered a great start to the day. The staff were helpful and cute .
The street noise was noticeable at times, particularly late at night.
Location
9/10
The hotel is situated very close to the train station. It's about a short five-minute walk, and this made accessing tours very easy. The immediate area includes many points of interest. Its position is indeed very convenient.
Dining
8/10
The restaurant provides both indoor and outdoor seating, and these areas offer nice views. Breakfast was served at the table, and I liked the selection available (especially the fresh fruits!). I enjoyed the dining experience.
Facilities
9/10
I had a spacious room, approximately 12 sq. m. The room included a balcony. The premises were clean, tidy and recently renovated. The hotel also provides vouchers for the onsite restaurant.
0 Helpful
|
zoe from united kingdom
Couple
double room city side 14m2
3 nights in November 2025
|
Reviewed:December 06, 2025
8.5/10
really good stay!
amazing locationprofessional staffclear instruction
i found the location amazing. the staff maintained a friendly attitude and high level of professionalism. the room presented itself super clean.
months ago, i booked a large room. i did not get clear instructions on how to find the place. this omission caused significant inconvenience and frustration upon arrival.
Dining
9/10
the breakfast offered a good start to the day with fresh options. the presentation of the food was AMAZING!!! it added a touch of elegance to the overall experience.
Rooms
8/10
the room was well-kept. i found that the amenities provided met all basic needs. the design incorporated functional elements, thus maximizing the available space.
0 Helpful
|
jack from united kingdom
Single
double room facing the chapel bridge
3 nights in October 2025
|
Reviewed:November 02, 2025
9.0/10
central stay
river viewfriendly staffmeal voucher
i enjoyed the river view after the upgrade.. the top floor location was lovely. the room was warm. it met all my needs. the meal vouchers were a bonus. all the staff were very friendly.
i noticed no air conditioning was mentioned when i booked.
Dining
9/10
the hotel restaurant offers both indoor and outdoor seating options. it has picturesque views of chapel bridge. the restaurant provides meal vouchers as an added incentive.
Facilities
8/10
the hotel provides dyson fans in each room. the hotel is located close to the train station. the surrounding mountains offer majestic views.
Rooms
9/10
my room had a comfortable bed. the room included a modern bathroom. rooms offer balconies with amazing views.
Service
10/10
the reception staff was cute. the staff was also informative. they helped to organize a dinner reservation at the hotel restaurant.
0 Helpful
|
Jamie from United Kingdom
Single
Double room city side 14m2
4 nights in August 2025
|
Reviewed:September 30, 2025
6/10
adequate, but with issues
great locationtiny showerineffective ac unit
the location was indeed great.
The shower was tiny. I could barely turn around. breakfast felt limited, and i had to pay extra for more coffee. the room got quite warm, but the ac unit was ineffective
0 Helpful
FAQs
About Hotel Des Alpes
How far is Hotel Des Alpes from the nearest train station?
The hotel is just 0.5 km from Lucerne train station.
What popular attractions are nearby Hotel Des Alpes?
Nearby attractions include Chapel Bridge (0.5 km), Lucerne Culture and Congress Center (0.5 km), and Mount Pilatus (20 km).
Are there any dining options available on-site at Hotel Des Alpes?
Hotel Des Alpes features an on-site restaurant with a value voucher applicable for dining.
What room amenities does Hotel Des Alpes provide?
Rooms include free Wi-Fi, a flat-screen TV, tea and coffee making facilities, and hairdryers.
Is parking available at Hotel Des Alpes?
Public parking is available nearby, with charges applicable.
Which restaurants are within walking distance of Hotel Des Alpes?
Nearby restaurants include Restaurant Fritschi, Stadtkeller Swiss Folklore Restaurant, and Starbucks, all located within 0.5 km.
Does Hotel Des Alpes allow pets?
Pets are allowed at Hotel Des Alpes, with possible charges applicable.
What recreational activities can guests enjoy at Hotel Des Alpes?
Guests can enjoy hiking and cycling around the scenic areas near the hotel.
What are the views like from the rooms at Hotel Des Alpes?
Rooms offer stunning views of the Reuss River, Chapel Bridge, or the historic Old Town.
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