Name: The Charles Hotel
Address: 15 New Road, Chatham (Kent), Kent, ME4 4QJ
Price range: US$66+
Rating: 8.1

The Charles Hotel Chatham Exterior photo

The Charles Hotel Chatham Interior photo

Key details

About the Hotel

15 New Road, Chatham (Kent), ME4 4QJ

Close to Historic Chatham Dockyard

Nice

6.1

5.3

/10

4.0

3.9

Loved by The Charles Hotel guests

Accommodating staff

Comfortable beds

Spacious room

Really good wifi

Cons

No on-site spa or fitness facilities.

Some guests may find the 3-star rating (5.9/10 on Booking.com) reflects basic amenities.

Select your room type

The Charles Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room
2 persons
25 sq. feet
1 Double bed
Heating
Shower
room details
Single Room
2 persons
15 sq. feet
1 Single bed
Heating
Shower
room details
Deluxe Triple Room
2 persons
35 sq. feet
1 Queen-size bed and 1 Single bed
Heating
Shower
room details

Room Rates & Availability Calendar

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Facilities

The Charles Hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi in public areas
Parking
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

The Charles Hotel Location

15 New Road, Chatham (Kent), ME4 4QJ

Map view

City landmarks

Church

Rochester Cathedral

1.1 mi

Landmark

The Historic Dockyard Chatham

1.3 mi

Castle

Rochester Castle

1.3 mi

Castle

Fort Amherst

3000 ft

Landmark

Sun Pier House Gallery

2100 ft

Landmark

Restoration House

1.0 mi

Museum

Guildhall Museum

1.3 mi

Landmark

Great Lines Heritage Park

2100 ft

Cemetery

Chatham Naval Memorial

3700 ft

Landmark

Eastgate House

4900 ft

Stadium

Priestfield Stadium

1.6 mi

Church

Gillingham Spiritualist Church

4600 ft

Landmark

Six Poor Travellers House

1.1 mi

Synagogue

Chatham Memorial Synagogue

2600 ft

Church

St Peter with St Margaret

1.2 mi

Museum

Huguenot Museum

1.1 mi

Nearby

75 High Street

Nucleus Arts Rochester

1300 ft

13 Military Road

Nucleus Arts Creative Riverside Hub

1300 ft

103 High Street

Francis Iles Galleries

1700 ft

272 High Street

Nucleus Arts

1900 ft

Shopping Area

Pentagon Shopping Centre

2000 ft

Restaurants

Papa John's

700 ft

70 New Road

Burger King

1200 ft

247 High Street

Wimpy

1200 ft

245A High Street

The Thomas Waghorn

1000 ft

14 Railway Street

Rochester Grill

1100 ft

200 High Street

McDonald's

1300 ft

223 High Street

Jesse's Cafe

1700 ft

282A High Street

Alexandra Hotel Public House

700 ft

43 Railway Street

Chopstix Noodle Bar

1400 ft

183 High Street

Prince of Wales

1200 ft

1-3 Railway Street

No.64 Coffee & Brunch

2400 ft

64 High Street

Explore Chatham (Kent)

Explore Chatham

Rochester Cathedral

20 minutes' walk

Rochester Cathedral offers stunning architecture and a rich history. Check for seasonal events and guided tours.

The Historic Dockyard Chatham

25 minutes' walk

A maritime museum featuring historic ships and interactive exhibits. Great family activity with special events throughout the year.

Rochester Castle

25 minutes' walk

A magnificent Norman castle with spectacular views. Visitors can explore the grounds and learn about its historical significance.

Fort Amherst

11 minutes' walk

A historic fortification offering beautiful views of the Medway. Perfect for a tranquil walk or a picnic.

Chatham Ski and Snowboard Centre

3.6 minutes' drive

Thrilling slopes for skiing and snowboarding novices and pros alike. Rentals available, bookings recommended during peak seasons.

Riverside Country Park

5 minutes' drive

A peaceful nature reserve with walking trails along the river. Perfect for relaxing strolls or picnics in nature.

Pentagon Shopping Centre

8 minutes' walk

A variety of shops and boutiques for shopping enthusiasts. Great for family outings with dining options.

The Thomas Waghorn

4 minutes' walk

A local pub with a cozy atmosphere serving classic British cuisine. Great for traditional comfort food.

Papa John's

3 minutes' walk

Famous for its delivery pizza options, it offers a casual dining experience for families and groups.

Rochester Grill

4 minutes' walk

A grill house known for juicy steaks and grilled dishes. Casual environment, perfect for meat lovers.

Nucleus Arts

5 minutes' walk

Showcases local art and culture with exhibitions and workshops. Family-friendly and engaging for art enthusiasts.

Sun Pier House Gallery

8 minutes' walk

A unique gallery featuring rotating exhibitions and events. Great for a cultural experience and local events.

Getting around

City Centre
Chatham (Kent) 4 min · 1000 ft
Airports
London City (LCY) 74 min · 30.6 mi
London Southend (SEN) 101 min · 41.7 mi
Train
Chatham Train Station 4 min · 1000 ft
Bus
Bus stop 28 min · 1.4 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-11:00

Internet

Wireless internet is available in public areas for free.

Pets

Pets are not allowed.

Languages

English, Greek, Turkish, Arabic, Hindi, Bengali

Number of rooms:

Reviews and Ratings

Feedback about The Charles Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Charles Hotel is often chosen for its spacious rooms, especially the very large triple rooms that provide ample space and comfortable beds. Guests appreciate the convenience of free street parking, though some have noted that the metal spiral staircase from the car park can be slippery when wet. A recurring highlight is the 10% discount offered at the excellent Indian restaurant next door, making for a convenient and tasty dining option.

Review score

Based on 4 verified reviews

8.1 /10

Great

100%

Recommend

Breakfast

8.3/10

Location

7.2/10

Paid Wi-Fi

6.0/10

Facilities

6.3/10

Pros

Comfortable beds

Clean rooms

Friendly staff

Cons

Hot water issues

Nicholas from United Kingdom

Business traveller

Deluxe Triple Room

3 nights in November 2025

Reviewed: January 29, 2026

8.8/10

Great Value and Friendly Staff!

large room comfy bed free parking

I had a very large triple room. There was space to move around easily. The bed was comfy, and the bathroom was good, very modern. There was plenty of free street parking available, a big plus.

Rooms

9/10

The triple beautiful room on the first floor was spacious. The room featured modern furniture. The bed was comfortable for sleeping.

Dining

8/10

The hotel has a restaurant next door. I had a very tasty curry. The Indian restaurant offers a discount too.

Facilities

8/10

The hotel has a car park at the rear of the hotel. Access to reception from the rear is via a spiral staircase. The hotel provides free WiFi throughout the building.

Service

10/10

The staff member Muhammad was very friendly and helpful. He kindly offered the best available room. The receptionist assisted me with my luggage.

Location

9/10

The location is great. It is close to the town center and the train station. There is motorway access to London and Kent, too.

0 Helpful

Olivia from United Kingdom

Family with children

Single Room

3 nights in November 2025

Reviewed: January 25, 2026

6/10

an average stay

dirty carpets disgraceful stairwell

The hotel's cleanliness was REALLY questionable. The carpets had sweet wrappers and dirt. The stairwell was in a disgraceful state. This was not a pleasant sight.

0 Helpful

Luna from Spain

Single

Deluxe Triple Room

3 nights in October 2025

Reviewed: December 21, 2025

8.7/10

surprisingly pleasant stay

spacious qualities bright room

The gentleman on duty was very understanding of my late arrival and upgraded my room, this gesture was appreciated. The room had bright and spacious qualities. I found the process straightforward.

I noticed a slightly noisy group staying. It caused a minor disruption during the night.

Rooms

9/10

My beautiful triple room offered ample space for luggage and hanging clothes. The bed provided good comfort ensuring a restful sleep. The bathroom featured a smart design. It included a nice shower.

Location

8/10

The location is very central. The hotel is easy to find using sat nav. It is just five minutes from the town centre. There is secure off-road parking available at the rear.

Facilities

9/10

The hotel provides a free car park at the rear, accessible via a spiral staircase. The reception area is comfortable. It includes available coffee. Fire exits were clearly marked and very accessible for added safety.

0 Helpful

Jennifer from Canada

Couple

Double Room

3 nights in November 2025

Reviewed: December 13, 2025

9/10

a sweet haven

soft lighting fresh linens fluffy pillows

i really adored the soft lighting in our double room, it felt so calming. the bed had fresh linens and fluffy pillows. i noticed the complimentary toiletries in the bathroom, a small touch i loved.

The hallway carpets needed a better clean. I wished they had looked fresher.

Facilities

8/10

The hotel feature an indian restaurant that served fresh food. I noticed the availability of halal options, so i could try the chicken bacon. there are many wines available that can pair well with a satisfying meal.

0 Helpful

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