The Charles Hotel Chatham  Exterior photoThe Charles Hotel Chatham  Exterior photoThe Charles Hotel Chatham  Interior photo
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From66US$ /night
Check-in
14May2026Select date
Check-out
15May2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ
-
Close to Historic Chatham Dockyard
Guest rating
5.9
5.3
/10
4.0
3.9
/5

The Charles Hotel - A 3-star accommodation in a 19th-century listed building with an award-winning Indian restaurant and proximity to historical landmarks

Located in Chatham's historical district, The Charles Hotel offers soundproofed rooms with free WiFi, seating areas, flat-screen TVs, and private bathrooms equipped with bidets and hairdryers. The property includes a terrace, 24-hour front desk, and free private parking. Guests can dine at the on-site Sultan Restaurant, which serves authentic Indian cuisine prepared by an award-winning chef. Nearby attractions include Rochester Castle (2 km), The Historic Dockyard Chatham (2 km), and Dickens World (3 km). The Charles Hotel is 500 meters from central Chatham and 50 km from London City Airport. Amenities include complimentary newspapers, luggage storage, and concierge services.

Pros

The property is a 19th-century listed building in Chatham's historical district.

Rooms feature soundproofing, free WiFi, and flat-screen TVs with satellite channels.

The on-site Sultan Restaurant serves award-winning Indian cuisine.

Proximity to cultural landmarks like Rochester Castle and The Historic Dockyard Chatham.

Free private parking and a 24-hour front desk are available.

Cons

No on-site spa or fitness facilities.

Some guests may find the 3-star rating (5.9/10 on Booking.com) reflects basic amenities.

View all

Select your room type

The Charles Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
25 sq. feet 
1 Double bed
Shower
Heating
Single Room
2 persons
15 sq. feet 
1 Single bed
Shower
Heating
Deluxe Triple Room
2 persons
35 sq. feet 
1 King-size bed
Shower
Heating

Room Rates & Availability Calendar

Check availability and prices for your dates now!

Facilities

The Charles Hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Housekeeping
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Spa & Leisure

  • Leisure/ TV room

Room features

  • Heating
  • Soundproofed rooms
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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The Charles Hotel Location

15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ
Map view
15 New Road, Chatham (Kent), United Kingdom, ME4 4QJ
Nearby
75 High Street
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Francis Iles Galleries
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Nucleus Arts
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Shopping Area
Pentagon Shopping Centre
2000 ft
Restaurants
Papa John's
700 ft
70 New Road
Burger King
1200 ft
247 High Street
Wimpy
1200 ft
245A High Street
The Thomas Waghorn
1000 ft
14 Railway Street
Rochester Grill
1100 ft
200 High Street
McDonald's
1300 ft
223 High Street
Jesse's Cafe
1700 ft
282A High Street
Alexandra Hotel Public House
700 ft
43 Railway Street
Chopstix Noodle Bar
1400 ft
183 High Street
Prince of Wales
1200 ft
1-3 Railway Street
No.64 Coffee & Brunch
2400 ft
64 High Street
Explore Chatham (Kent)
Explore Chatham
Top Attractions
Activities
Dining
Entertainment
Rochester Cathedral
Rochester Cathedral
20 minutes' walk
Rochester Cathedral offers stunning architecture and a rich history. Check for seasonal events and guided tours.
The Historic Dockyard Chatham
The Historic Dockyard Chatham
25 minutes' walk
A maritime museum featuring historic ships and interactive exhibits. Great family activity with special events throughout the year.
Rochester Castle
Rochester Castle
25 minutes' walk
A magnificent Norman castle with spectacular views. Visitors can explore the grounds and learn about its historical significance.
Fort Amherst
Fort Amherst
11 minutes' walk
A historic fortification offering beautiful views of the Medway. Perfect for a tranquil walk or a picnic.
Chatham Ski and Snowboard Centre
3.6 minutes' drive
Thrilling slopes for skiing and snowboarding novices and pros alike. Rentals available, bookings recommended during peak seasons.
Riverside Country Park
5 minutes' drive
A peaceful nature reserve with walking trails along the river. Perfect for relaxing strolls or picnics in nature.
Pentagon Shopping Centre
Pentagon Shopping Centre
8 minutes' walk
A variety of shops and boutiques for shopping enthusiasts. Great for family outings with dining options.
The Thomas Waghorn
The Thomas Waghorn
4 minutes' walk
A local pub with a cozy atmosphere serving classic British cuisine. Great for traditional comfort food.
Papa John's
Papa John's
3 minutes' walk
Famous for its delivery pizza options, it offers a casual dining experience for families and groups.
Rochester Grill
Rochester Grill
4 minutes' walk
A grill house known for juicy steaks and grilled dishes. Casual environment, perfect for meat lovers.
Nucleus Arts
Nucleus Arts
5 minutes' walk
Showcases local art and culture with exhibitions and workshops. Family-friendly and engaging for art enthusiasts.
Sun Pier House Gallery
Sun Pier House Gallery
8 minutes' walk
A unique gallery featuring rotating exhibitions and events. Great for a cultural experience and local events.
Getting around
City Centre
Chatham (Kent)4 min  ·  1000 ft
Airports
London City (LCY)74 min  ·  30.6 mi
London Southend (SEN)101 min  ·  41.7 mi
Train
Chatham Train Station4 min  ·  1000 ft
Bus
Bus stop28 min  ·  1.4 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Pets
Pets are not allowed.
Languages
English, Greek, Turkish, Arabic, Hindi, Bengali
Number of rooms:
16

Reviews and Ratings

Feedback about The Charles Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Charles Hotel is often chosen for its spacious rooms, especially the very large triple rooms that provide ample space and comfortable beds. Guests appreciate the convenience of free street parking, though some have noted that the metal spiral staircase from the car park can be slippery when wet. A recurring highlight is the 10% discount offered at the excellent Indian restaurant next door, making for a convenient and tasty dining option.
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Review score
Based on 418 verified reviews
5.5/10
Guest rating
42%
Recommend
Free Wi-Fi
7.4/10
Location
7.1/10
Facilities
6.3/10
Staff
6.7/10
Pros
Comfortable beds
Clean rooms
Friendly staff
Cons
Hot water issues
Guest reviews
based on 418 reviews
5.5/10
based on 1029 reviews
5.9/10
Nicholas from United Kingdom
Business traveller
Deluxe Triple Room
3 nights in November 2025
|
Reviewed:January 29, 2026
8.8/10

Great Value and Friendly Staff!

large roomcomfy bedfree parking
I had a very large triple room. There was space to move around easily. The bed was comfy, and the bathroom was good, very modern. There was plenty of free street parking available, a big plus.
Rooms
9/10
The triple beautiful room on the first floor was spacious. The room featured modern furniture. The bed was comfortable for sleeping.
Dining
8/10
The hotel has a restaurant next door. I had a very tasty curry. The Indian restaurant offers a discount too.
Facilities
8/10
The hotel has a car park at the rear of the hotel. Access to reception from the rear is via a spiral staircase. The hotel provides free WiFi throughout the building.
Service
10/10
The staff member Muhammad was very friendly and helpful. He kindly offered the best available room. The receptionist assisted me with my luggage.
Location
9/10
The location is great. It is close to the town center and the train station. There is motorway access to London and Kent, too.
0 Helpful
|
Show less
Olivia from United Kingdom
Family with children
Single Room
3 nights in November 2025
|
Reviewed:January 25, 2026
6/10

an average stay

dirty carpetsdisgraceful stairwell
The hotel's cleanliness was REALLY questionable. The carpets had sweet wrappers and dirt. The stairwell was in a disgraceful state. This was not a pleasant sight.
0 Helpful
Luna from Spain
Single
Deluxe Triple Room
3 nights in October 2025
|
Reviewed:December 21, 2025
8.7/10

surprisingly pleasant stay

spacious qualitiesbright room
The gentleman on duty was very understanding of my late arrival and upgraded my room, this gesture was appreciated. The room had bright and spacious qualities. I found the process straightforward.
I noticed a slightly noisy group staying. It caused a minor disruption during the night.
Rooms
9/10
My beautiful triple room offered ample space for luggage and hanging clothes. The bed provided good comfort ensuring a restful sleep. The bathroom featured a smart design. It included a nice shower.
Location
8/10
The location is very central. The hotel is easy to find using sat nav. It is just five minutes from the town centre. There is secure off-road parking available at the rear.
Facilities
9/10
The hotel provides a free car park at the rear, accessible via a spiral staircase. The reception area is comfortable. It includes available coffee. Fire exits were clearly marked and very accessible for added safety.
0 Helpful
|
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Jennifer from Canada
Couple
Double Room
3 nights in November 2025
|
Reviewed:December 13, 2025
9/10

a sweet haven

soft lightingfresh linensfluffy pillowshallway carpet
i really adored the soft lighting in our double room, it felt so calming. the bed had fresh linens and fluffy pillows. i noticed the complimentary toiletries in the bathroom, a small touch i loved.
The hallway carpets needed a better clean. I wished they had looked fresher.
Facilities
8/10
The hotel feature an indian restaurant that served fresh food. I noticed the availability of halal options, so i could try the chicken bacon. there are many wines available that can pair well with a satisfying meal.
0 Helpful
|
Show more
FAQs
About The Charles Hotel
What are the check-in and check-out times at The Charles Hotel?
Check-in is from 15:00 and check-out is by 11:00.
How far is The Charles Hotel from Rochester Castle?
The hotel is located 3 km from Rochester Castle.
What amenities are available in the rooms at The Charles Hotel?
Rooms are equipped with a seating area, flat-screen TV with satellite channels, and private bathrooms with hairdryers and bidets.
Is there free Wi-Fi available at The Charles Hotel?
Complimentary Wi-Fi is available throughout the hotel.
What dining options does The Charles Hotel offer?
The hotel features an on-site restaurant and a bar/lounge area.
Are there any nearby restaurants to The Charles Hotel?
Nearby restaurants include The Sultan Restaurant and Chocafellas, both located within 0.5 km.
Is parking available at The Charles Hotel?
Free private parking is available on-site on a first-come, first-served basis.
What historical attractions are near The Charles Hotel?
Historical attractions nearby include the Historic Dockyard Chatham (3 km) and Dickens World (3 km).
Is airport transportation available at The Charles Hotel?
The hotel is 50 km from London City Airport.
What family amenities does The Charles Hotel provide?
The hotel offers a children's menu and family-friendly services.

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