What is the check-in and check-out policy at Westlake Emerald Suites?
Check-in is at 14:00 and check-out is by 12:00.
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Westlake Emerald Suites, Hanoi
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Key details
About the Hotel
15 Duong Tay Ho Quang An, Tay Ho, Ha Noi., Hanoi,
- Near West Lake
Guest rating
5.3
10.0
1.0
Westlake Emerald Suites - A family-friendly 3-star hotel in Tay Ho district with a hot tub, terrace, and individually decorated rooms featuring kitchen facilities
Well situated in the Tay Ho district, this 3-star property offers air-conditioned rooms with free WiFi and private bathrooms. Each unit includes a fridge, microwave, kettle, and a desk, with select rooms adding a balcony. Individually decorated accommodations come with a flat-screen TV and streaming services. A hot tub and terrace are available for guest use at Westlake Emerald Suites. The hotel provides express check-in/out, concierge service, and currency exchange. Private parking can be arranged at an extra charge, and a paid airport shuttle service is offered to Noi Bai International Airport, 19 km away. Nearby attractions include West Lake (3 km), Quan Thanh Temple (4 km), and Ho Chi Minh Mausoleum (4 km). Guest reviews highlight the spacious apartments, comfortable beds, and quiet surroundings, though some note the check-in process involves a security guard who does not speak English. Kitchen facilities in every room allow for self-catering, and laundry services are available on request.
Pros
- Quiet location with good access to international restaurants and bars within walking distance
- Spacious, clean apartments with real plants and good natural light
- Excellent value for money, with a large fridge and comfortable bed
- Helpful day staff who respond quickly to requests via WhatsApp
Cons
- No formal reception; check-in handled by a non-English-speaking security guard in the basement
- Hot water supply limited; runs out quickly for consecutive showers
Select your room type
Westlake Emerald Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Queen Studio2 persons30 sq. feet1 King-size bedAir conditioningBathtubroom details
- Studio Terrace2 persons35 sq. feet1 King-size bedAir conditioningBalconyroom details
- Deluxe King Studio2 persons40 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Room Rates & Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Westlake Emerald Suites offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Parking
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Billiard tables
Guest Parking
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Children
- Children's play area
Spa & Leisure
- Sun terrace
- Jacuzzi
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Soundproofed rooms
- Sitting area
- Patio
- Terrace
- Dining table
- Ironing facilities
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Location
15 Duong Tay Ho Quang An, Tay Ho, Ha Noi., Hanoi,
Explore Hanoi
Local Highlights
West Lake
25 minutes' walk
Largest lake in Hanoi, perfect for scenic walks, cycling, and enjoying local cafes with stunning sunset views.
Ho Chi Minh Mausoleum
35 minutes' walk
Final resting place of Vietnam's revolutionary leader, features guided tours and a solemn atmosphere.
Tran Quoc Pagoda
25 minutes' walk
Oldest pagoda in Hanoi, located on a small island, renowned for its serene environment and beautiful architecture.
Ho Tay Water Park
25 minutes' walk
Family-friendly water park with thrilling slides and relaxing pools, ideal for hot days. Admission required.
Yoga at Tranquil Retreat
8 minutes' walk
Relaxing yoga classes amidst a peaceful environment, suitable for all levels. Pre-booking is recommended.
Spicy Pho Bay
4 minutes' walk
Casual eatery famous for its authentic pho and Vietnamese dishes. Vegetarian options available.
HealthWich To Ngoc Van
8 minutes' walk
Fresh and healthy sandwiches with local ingredients in a cozy atmosphere, perfect for a quick bite.
Hanoi Design Center
10 minutes' walk
Venue hosting art exhibitions and creative workshops, suitable for art lovers and families alike.
Jazz Club at La Place
6 minutes' drive
Charming lounge featuring live jazz performances, perfect for a cozy night out. Reservations recommended.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
18
Reviews and Ratings
Feedback about Westlake Emerald Suites from previous guests about their experience.
Pros
Spacious rooms
Equipped kitchen
Convenient location
Cons
Maintenance issues
Communication barrier
Guest reviewsShow more reviews
FAQs
About Westlake Emerald Suites
How far is Westlake Emerald Suites from Noi Bai International Airport?
The hotel is located 19 km from Noi Bai International Airport.
Are there any notable attractions near Westlake Emerald Suites?
Nearby attractions include West Lake (3 km), Quan Thanh Temple (4 km), and Ho Chi Minh Mausoleum (4 km).
What kind of internet access is available at Westlake Emerald Suites?
The hotel provides complimentary Wi-Fi with a speed of 500+ Mbps.
Does Westlake Emerald Suites offer any on-site amenities for children?
The hotel features a children's play area for entertainment.
Is parking available at Westlake Emerald Suites?
Private parking is available on-site at a charge of 120000 VND per day, and reservations are needed.
What are the room amenities available at Westlake Emerald Suites?
Rooms are equipped with air conditioning, a flat-screen TV, a refrigerator, a kettle, and a private bathroom with free toiletries.
What dining options are available near Westlake Emerald Suites?
Nearby restaurants include The Eastern and Oriental Tea House & Coffee Parlour (0.5 km) and Cielo Italian Food (0.5 km).
Is there a wellness facility at Westlake Emerald Suites?
The hotel features a hot tub available for guest use.
What services does Westlake Emerald Suites provide for business travelers?
Business travelers can access concierge services and express check-in/out.
Are there any nearby historical sites to visit from Westlake Emerald Suites?
Nearby historical sites include the Vietnam Fine Arts Museum (5 km) and the Temple of Literature (5 km).
Does Westlake Emerald Suites have facilities for laundry?
The hotel offers laundry services for guest convenience.
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