Name: The Waterloo Hotel & Bistro
Address: 113 Alexandra Road, Newport (Gwent), Gwent, NP20 2JG
Price range: US$74+
Rating: 7.9

The Waterloo Hotel & Bistro Newport Exterior photo

The Waterloo Hotel & Bistro Newport Room photo

The Waterloo Hotel & Bistro Newport Interior photo

Key details

About the Hotel

113 Alexandra Road, Newport (Gwent), NP20 2JG

Close to Newport city center

Very good

7.8

/10

4.2

4.3

Loved by The Waterloo Hotel & Bistro guests

Cute staff

Comfortable beds

Spacious rooms

Pros

Free private parking is available at the rear of the hotel.

The Tower rooms feature distinctive four-poster beds.

On-site conference facilities support business events for up to 40 attendees.

Underfloor heating in all bathrooms provides added comfort.

The restaurant offers customizable menus for weddings and private events.

Cons

Some rooms may lack a seating area.

The hotel's proximity to the M4 motorway means occasional road noise.

Select your room type

The Waterloo Hotel & Bistro offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room
2 persons
165 sq. feet
1 Single bed
Heating
room details
Twin Room
2 persons
205 sq. feet
2 Single beds
Heating
room details
Double Room
2 persons
205 sq. feet
1 Double bed
Heating
room details

Show all rooms

Room Rates & Availability Calendar

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Facilities

The Waterloo Hotel & Bistro offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.6/10Review score

General

No smoking on site
Wi-Fi
Parking
No pets allowed
24-hour security
Fire extinguishers

Sports & Fitness

Cycling
Golf course

Services

Free shuttle service

Dining

Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Room features

Heating
Sitting area
Ironing facilities

Self-catering

Electric kettle

Room decor

Carpeted floor

The Waterloo Hotel & Bistro Location

113 Alexandra Road, Newport (Gwent), NP20 2JG

Map view

City landmarks

Park

Belle Vue Park

5100 ft

Church

Cathedral Church of St Woolos

1.3 mi

Castle

Newport Castle

1.4 mi

Park

Tredegar House

1.8 mi

Landmark

Chartist Commemorative Sculpture

1.1 mi

Landmark

Rodney Parade

1.2 mi

Bridge

Newport City Footbridge

1.1 mi

Shopping Area

Friars Walk Shopping Centre

1.1 mi

Church

St Paul's Church

5200 ft

Landmark

Kingsway Shopping Centre

5300 ft

Theatre

The Riverfront Newport

1.2 mi

Landmark

Stand and Stare

5200 ft

Landmark

Tredegar House Country Park

1.5 mi

Mall

Newport Arcade

1.3 mi

Landmark

The Vision of St. Gwynllyw

1.1 mi

Park

Tredegar House Caravan Park

1.5 mi

Nearby

Bridge

Newport Transporter Bridge

100 ft

Restaurants

Fanny's Rest Stop

100 ft

116 Alexandra Road Pillgwenlly

Anderson's at the Waterloo

100 ft

113 Alexandra Road

Chun Ho

800 ft

46 Alexandra Road

Staceys Eatery & Cake Company

2400 ft

Level 2 George ST

Chip Stop

2300 ft

121 Commercial Road

Drago Lounge

3300 ft

2 Friars Walk Shopping Centre John Frost Square 2 Friars Walk Shopping Centre

KFC

4000 ft

Unit 9 28 East Retail Park Docks Way 28 East Retail Park

Habesha Restaurant

3400 ft

57 Commercial Road

Explore Newport (Gwent)

Explore Newport

Newport Transporter Bridge

1 minute walking

The iconic Newport Transporter Bridge offers stunning views and a unique ride across the River Usk, a must-see engineering marvel.

Belle Vue Park

19 minutes walking

Belle Vue Park features beautifully landscaped gardens, playgrounds for families, and scenic walking paths ideal for relaxation.

Cathedral Church of St Woolos

25 minutes walking

This historic cathedral showcases stunning Gothic architecture and an array of beautiful stained glass windows to appreciate.

Newport Castle

25 minutes walking

The remains of Newport Castle, dating back to the 14th century, offer insights into the region's rich history and picturesque views.

Cycling along the River Usk

1 minute walking

Enjoy scenic bike rides along the River Usk, with rental services nearby and picturesque views perfect for nature lovers.

Relaxation at Beechwood Park

30 minutes walking

Beechwood Park provides serene walking trails, lush greenery, and picnic spots ideal for a peaceful day out for relaxation.

Anderson's at the Waterloo

1 minute walking

A cozy bistro offering local favorites in a warm atmosphere, perfect for casual dining with seasonal specials and fresh ingredients.

Chun Ho

3 minutes walking

Chun Ho serves delicious Chinese cuisine in a vibrant setting, with signature dishes like dim sum and vegetarian options available.

The Riverfront Newport

25 minutes walking

A cultural hub offering live performances, art exhibitions, and family-friendly events, catering to all ages and tastes.

Rodney Parade

25 minutes walking

Home to exciting sports events, Rodney Parade features rugby matches and live entertainment, making it a local favorite.

Getting around

City Centre
Newport (Gwent) 20 min · 1.0 mi
Airports
Cardiff (CWL) 67 min · 27.5 mi
Bristol (BRS) 84 min · 34.5 mi
Bus
Bus stop 24 min · 1.2 mi

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Property information and rules

Check-in

from 15:00-23:30

Check-out

until 10 am

Internet

Wireless internet is available in the entire hotel for free.

Pets

Pets are not allowed.

Number of rooms:

Reviews and Ratings

Feedback about The Waterloo Hotel & Bistro from previous guests about their experience.

Review summary

Based on recent reviews

The Waterloo Hotel & Bistro generally provides a satisfactory experience, with guests appreciating its proximity to the Transporter Bridge and the convenience of private parking in the rear courtyard, although some found access a little difficult for larger vehicles. Rooms are often described as large and comfortable, with some offering a view of the bridge. While the hotel has many original features and a bar serving good beer and cider, some guests have noted the surrounding area can seem a little run down.

Review score

Based on 7 verified reviews

7.9 /10

Very good

100%

Recommend

Staff

8.8/10

Free Wi-Fi

8.4/10

Location

7.1/10

Facilities

7.6/10

Pros

Friendly staff

Great bar

Quick check-in

Thoughtful touches

Cons

Closed restaurant

No air conditioning

Narrow car park

No room service

Sebastian from Germany

Couple

Double Room

3 nights in November 2025

Reviewed: February 04, 2026

8.8/10

Historical Charm and Cute Service

kind staff clean room transporter bridge view private parking

The reception staff were kind and gave detailed explanations about the area (that was quite helpful). I found the room spacious and clean, really super clean. The Transporter Bridge view from my room was wonderful, actually the bridge is quite something. Private parking in the rear courtyard was convenient, although access required careful maneuvering with a larger car.

There was a slight noise from traffic overnight, though not too bad.

Service

9/10

The team offered a warm welcome and were enthusiastic about the hotel's history. Staff accommodated requests, offering help with taxis and area information, actually they did their best. The owner seemed dedicated to guest satisfaction.

Dining

8/10

Although food facilities are limited, the included breakfast had a good selection of items. (The sausages were great!). The breakfast room was bright and tidy, actually I appreciated that.

Facilities

9/10

Private parking is available behind the hotel in a rear courtyard. The hotel has historical significance. The building was previously a dockers pub. Learning about the Transporter Bridge (just across the road) added interest.

Rooms

9/10

My room included modern furniture and high-quality carpeting. The room was spacious and well kept, very reassuring. Comfortable beds ensured a restful sleep .

0 Helpful

Taylor from United States

Twin Room

3 nights in November 2025

Reviewed: January 31, 2026

8.8/10

Updated Characterful Stay

older character comfortable bed interior room

The building had an older character that was updated. The staff was great and my bicycle stayed safe in an interior room. I appreciated the clean room with a comfortable bed.

The area around this building looks a bit rundown though the building itself is acceptable.

Rooms

9/10

My twin room was large, clean, and had a very nice bathroom. The provided bed was comfortable, and the room temperature was easy to adjust. The room also was quiet.

Location

8/10

The location provides convenient access to nearby attractions and transport. The immediate surroundings include some local shops, but not many. It's a short distance into town for more options though.

Dining

8/10

There is a nice bar downstairs. the kitchen was closed . This meant I needed to find alternative options for my meals, though several restaurants are a short walk away.

Service

10/10

The staff team was really friendly and helpful. They even ordered a takeaway for me since there is no on-site kitchen. Their responsiveness.

Facilities

9/10

The hotel provided ear plugs due to street noise from lorries. The view of the iconic Transporter Bridge from my room was great though. Free parking was available.

0 Helpful

Hannah from Germany

Single

Double Room

3 nights in November 2025

Reviewed: January 25, 2026

6/10

Acceptable, but needs improvements

The staff were helpful and friendly, which I did appreciate.

The TV was ancient and offered only eight channels (hard to believe in this day and age). The internet connection was also painfully slow.

0 Helpful

Dominic from United Kingdom

Single

double room

3 nights in November 2025

Reviewed: January 17, 2026

7/10

friendly staff clean room good location tight car park no food road noise

the staff were very friendly they helped me with my luggage the room was nice and neat it had a nice bed the location was ideal for exploring the town it was easy to get around by car from there the hotel had a good town center proximity

the car park was very tight it was difficult to maneuver my vehicle no food or breakfast was available at the hotel there was also a lot of road noise all night i was given ear plugs

0 Helpful

Justin from Canada

Couple

Double Room

1 night in November 2025

Reviewed: January 06, 2026

7/10

kind personnel clean room rundown location kitchen refurbishment

the reception personnel were very kind and explained everything i needed to know (a warm welcome is always nice). the room was clean, and it. i liked that the staff ordered in a takeaway because there were limited eating options nearby. this.

the location around the building looks a bit rundown. i also noticed that the kitchen was closed due to refurbishment, and i had to eat elsewhere the first night.

0 Helpful

paul from united kingdom

Single

double room

3 nights in November 2025

Reviewed: December 17, 2025

8.8/10

convenient and clean stay

helpful staff spacious room nice bathroom clean room

the staff was very helpful, and the room was spacious! i found the bathroom to be particularly nice and large. it had all the necessary amenities for a comfortable stay, and the room was very clean. i appreciated the attention to detail in maintaining the cleanliness.

The lift was out of service . So i had to use the stairs.

Rooms

9/10

The room was fresh. Clean and tidy, complete with a large bathroom. the bed was comfortable, ensuring a restful night's sleep. it was a good size. Making my stay comfortable

Location

8/10

the hotel is close to well-known local attractions and sights. it is situated nearby one of the most famous places in the city? and the position is excellent. the convenient positioning was definitely a plus.

Facilities

10/10

Bike storage was offered to me. Inside was a locked room for storing my bicycle. there were also lockable cages outside suitable for groups of cyclists. this offers added security for cyclists and hikers.

Dining

8/10

the bar had a good selection of beer and cider. while the bistro was not functioning. i found alternate options nearby for meals, there were plenty of choices available.

0 Helpful

Billy from United States

Single

Double Room

3 nights in November 2025

Reviewed: December 08, 2025

9/10

Fantastic Value and Friendly Faces

friendly staff clean room good location

The staff were super friendly and helpful. This. The room was clean and quite comfortable. The location is a good base to explore. I was able to get around easily by car.

0 Helpful

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