Tru By Hilton Albany Crossgates Mall Business photoTru By Hilton Albany Crossgates Mall Exterior photoTru By Hilton Albany Crossgates Mall Exterior photo
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From151US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1651 Western Avenue, Albany, New York, United States, NY 12203
-
Next to Crossgates Mall
Great
8.6
8.5
/10
3.6
3.6
/5

Tru By Hilton Albany Crossgates Mall - A pet-friendly hotel with free breakfast, an indoor pool, and proximity to Crossgates Mall

Tru By Hilton Albany Crossgates Mall, a 2.5-star hotel, features an indoor pool, fitness center, and complimentary WiFi. Guest rooms include premium bedding, air conditioning, flat-screen TVs, and private bathrooms. A free hot breakfast is served weekdays from 6:00 AM to 9:00 AM, and the 24/7 market offers snacks and drinks. The hotel is adjacent to Crossgates Mall, within walking distance to shopping and dining, and a short drive from SUNY Albany and Albany International Airport. Business amenities include a 24-hour business center and express check-out. Staff at Tru By Hilton Albany Crossgates Mall provide 24-hour front desk service.

Pros

Free hot breakfast and WiFi are included.

The indoor pool and fitness center are available for guest use.

Located steps from Crossgates Mall, with access to shopping and dining.

Pet-friendly rooms accommodate up to two pets per stay.

Cons

No airport shuttle service is available.

Breakfast is only served on weekdays.

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Select your room type

Tru By Hilton Albany Crossgates Mall offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Hearing Access
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
Queen Room Two Queen Beds
2 persons
335 sq. feet 
2 King Size Beds
Heating
Air conditioning
Queen Room Two Queen Beds Roll Shower Mobility Access or Non-Smoking
2 persons
335 sq. feet 
2 King Size Beds
Shower
Heating
King Room
2 persons
335 sq. feet 
1 King-size bed
Heating
Air conditioning
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Room Rates & Availability Calendar

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Facilities

Tru By Hilton Albany Crossgates Mall offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Allergy-free rooms
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables

Services

  • Housekeeping
  • Shops/Commercial services

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Tru By Hilton Albany Crossgates Mall Location

1651 Western Avenue, Albany, New York, United States, NY 12203
Map view
1651 Western Avenue, Albany, New York, United States, NY 12203
Nearby
Shopping Area
Crossgates
1500 ft
Restaurants
Starbucks
5000 ft
1 Crossgates Mall Rd Crossgates Mall B231
Johnny Rockets
1900 ft
1 Crossgates Mall Rd
Auntie Anne's
3800 ft
1 Crossgates Mall Rd
Explore Albany
Explore Albany's Local Scene
Top Attractions
Activities
Dining
Entertainment
Crossgates Mall
10-minute walk
Vibrant shopping and entertainment hub featuring over 200 stores, restaurants, and a cinema. Ideal for families and shoppers.
Stuyvesant Plaza
4-minute drive
Open-air shopping center with boutiques, eateries, and seasonal events. Great for leisurely strolls and unique finds.
Rensselaer Lake
7-minute drive
Scenic oasis for nature lovers featuring walking trails and picnic areas. Perfect for a peaceful day outdoors.
Six Mile Waterworks Park
7-minute drive
Picturesque park with trails, a lake, and play areas, ideal for families and outdoor enthusiasts looking to relax.
Albany Pine Bush Preserve
8-minute drive
Thrill-seeking trails across diverse landscapes. Guided tours and visitor center available for insights into local ecology.
Cooking Classes at The Crossings
10-minute drive
Relaxed atmosphere for solo travelers and couples keen on learning new culinary skills. Classes suitable for all levels.
Johnny Rockets
7-minute walk
Classic American diner presenting burgers and milkshakes in a retro setting. Family-friendly with a fun atmosphere.
Auntie Anne's
14-minute walk
Famous for its soft pretzels and sweet treats. Quick, casual snack option perfect for families and on-the-go travelers.
Albany Symphony Orchestra
10-minute drive
Live performances showcasing diverse musical genres. Ideal for couples and music lovers seeking a cultural experience.
Ultra Zone Laser Tag
10-minute drive
Family-friendly laser tag arena offering exciting games and events. Perfect for kids and thrill-seekers alike.
Getting around
City Centre
Albany14 min  ·  5.5 mi
Airports
Albany International (ALB)19 min  ·  7.7 mi
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
All visitors are offered a buffet breakfast for a fee. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
5
Number of rooms:
94

Reviews and Ratings

Feedback about Tru By Hilton Albany Crossgates Mall from previous guests about their experience.
Review score
Based on 272 verified reviews
8.4/10
Great
83%
Recommend
Cleanliness
9.0/10
Comfort
9.0/10
Facilities
8.8/10
Free Wi-Fi
9.2/10
Location
9.1/10
Staff
9.1/10
Value for money
8.4/10
Pros
Clean rooms
Friendly staff
Delicious breakfast
Cons
Noisy location
Guest reviews
based on 527 reviews
8.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Tru By Hilton Albany Crossgates Mall
What time is check-in and check-out at Tru By Hilton Albany Crossgates Mall?
Check-in is at 15:00 and check-out is at 12:00.
Does Tru By Hilton Albany Crossgates Mall offer any recreational facilities?
The hotel features an indoor pool and a fitness center.
What amenities are included in the rooms at Tru By Hilton Albany Crossgates Mall?
Rooms are equipped with air conditioning, premium bedding, a desk, a flat-screen TV, and a private bathroom.
What breakfast options are available at Tru By Hilton Albany Crossgates Mall?
A complimentary hot breakfast is served daily, featuring buffet or American-style options.
Are there dining options available nearby Tru By Hilton Albany Crossgates Mall?
Nearby restaurants include El Charro Mexican Grill (0.5 km), The Standard Restaurant & Lounge (0.5 km), and Ruby Tuesday (1 km).
How far is Tru By Hilton Albany Crossgates Mall from Albany International Airport?
The hotel is located 8 km from Albany International Airport.
What business amenities does Tru By Hilton Albany Crossgates Mall offer?
The hotel includes a 24-hour business center and provides free local calls.
Which attractions are located close to Tru By Hilton Albany Crossgates Mall?
Attractions include Crossgates Mall (0.5 km), University at Albany (4 km), and The Egg Center for the Performing Arts (14 km).
What languages do the staff at Tru By Hilton Albany Crossgates Mall speak?
Staff at the hotel are proficient in English.
Is there accessibility for guests with special needs at Tru By Hilton Albany Crossgates Mall?
The hotel features wheelchair access for guests with special needs.

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Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room