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The Penta, Douglas

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From$91 /night
Check-in
17Jul
Check-out
18Jul
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 -16 Palace Terrace, Queens Promenade, Douglas, IM2 4NE
-
Close to Douglas Beach
Great
8.6
8.6
/10
4.2
4.3
/5

The Penta - A waterfront hotel on Queens Promenade with sea views, free WiFi, and complimentary breakfast

Situated on Queens Promenade with panoramic bay views, The Penta offers 22 modern rooms featuring free WiFi, laptop-friendly workspaces, and tea/coffee facilities. Many rooms provide sea views, while all include flat-screen TVs, electric kettles, and immaculate bathrooms with large baths. A complimentary continental breakfast is available daily, with options including juice, toast, yoghurts, and cereals. Dining options extend to The Regency Hotel nearby, where guests can access restaurant and bar facilities. A courtesy shuttle operates Monday to Friday between 8:00 AM and 9:30 AM, connecting the hotel to Douglas's financial district. The Manx Museum and Douglas Bay are within 2 km.

Pros

Many rooms offer direct bay views from Douglas promenade.

Free continental breakfast includes toasts, cereals, and yoghurts.

Complimentary shuttle service to financial district on weekdays.

Proximity to dining options like Queens Hotel (0.5 km) and Taste of Bengal (0.5 km).

Cons

Breakfast variety is limited to continental options.

No on-site restaurant (dining requires a short walk to The Regency Hotel).

Select your room type

The Penta offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Double Room Sea View
    2 persons
    23 sq. feet
    1 Double bed
    Sea view
    Heating
    Shower
  • Twin Room
    2 persons
    18 sq. feet
    2 Single beds
    Bathtub
    Heating
  • Double Room
    2 persons
    23 sq. feet
    1 Double bed
    Bathtub
    Heating
Show all rooms

Room Rates & Availability Calendar

Check availability and prices for your dates now!
July 2026 - July 2027
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Check-in/ Check-out

Facilities

The Penta offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • No pets allowed
  • Lift

Sports & Fitness

  • Golf course

Guest Parking

  • Electric kettle

Spa & Leisure

  • Beach access

Room features

  • Free Wi-Fi in rooms
  • Heating

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Location

15 -16 Palace Terrace, Queens Promenade, Douglas, IM2 4NE
Explore Douglas
Local Gems Near The Penta
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Douglas Bay
4 minutes' walk
Stunning views of the coastline and opportunities for water sports make Douglas Bay a perfect spot for relaxation and fun.
Onchan Pleasure Park
16 minutes' walk
Family-friendly amusement park featuring rides, mini-golf, and picnic areas, ideal for a fun-filled day with loved ones.
Manx Museum
20 minutes' walk
Showcasing the history and culture of the Isle of Man, the museum offers free admission and various engaging exhibits.
Manx Electric Railway
7 minutes' walk
Scenic ride through stunning landscapes, perfect for a day trip to neighboring villages. Check schedule for times.
Groudle Glen Railway
8 minutes' drive
A unique heritage railway experience through picturesque glens. Great for families and those seeking gentle adventure.
Imperial Dragon
1 minute' walk
Authentic Chinese cuisine with a cozy atmosphere. Signature dishes include spicy Szechuan chicken and dumplings.
HQ Bar and Restaurant
6 minutes' walk
Stylish eatery offering a mix of local favorites and international dishes. Vegetarian options available; reservations recommended.
Onchan Raceway Stockcar Racing
12 minutes' walk
Exciting stock car racing events held regularly, providing thrilling entertainment for adrenaline seekers of all ages.
Douglas Harbour
25 minutes' walk
Vibrant area with bars and live music venues, ideal for night outings. Check for scheduled events and performances.
Getting around
  • City Centre
    Douglas 22 min  ·  1.1 mi
  • Train
    Douglas Railway Station 26 min  ·  1.3 mi
    Port Soderick Railway Station 10 min  ·  3.8 mi
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Property information and rules
Check-in
from 16:00-19:00
Check-out
from 06:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the hotel rooms for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
22

Reviews and Ratings

Feedback about The Penta from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Penta in Douglas is appreciated for its convenient location, especially for those looking to explore the area. With bus stops right outside, it's easy to reach the city center or connect to the MER and Steam Railway along the promenade. Guests often find the rooms spacious and well-equipped, including tea, coffee, and biscuits. While some have mentioned occasional issues with lift access, the hotel generally offers a modern and clean experience, close to the town center.
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Review score
Based on 221 verified reviews
8.3 /10
Great
90 %
Recommend
Cleanliness
9.2/10
Free WiFi
9.2/10
Facilities
8.4/10
Comfort
8.9/10
Pros
Seafront location
Friendly staff
Clean rooms
Cons
Small bed
Guest reviews
based on 221 reviews
8.3/10
based on 499 reviews
8.6/10
Laura from United Kingdom
Couple
Twin Room
3 nights in October 2025
|
Reviewed: January 18, 2026
6/10
unsuitable bedding missing socket
the staff was nice and checked us in. we arrived early and she gave us the key.
the bedding didn't fit the bed which i found annoying. i also had to dry my hair using a mirror. there were no plug sockets near the mirror which was frustrating.
0 Helpful
Martin from Germany
Couple
Double Room Sea View
4 nights in November 2025
|
Reviewed: January 17, 2026
9.0/10

spacious room near the sea

spacious room strong pressure continental breakfast ample space
I found the room particularly spacious, providing ample space. the bathroom also impressed me. It featured strong water pressure in the shower. unexpectedly, a complimentary continental breakfast was available. the room offered a comfortable retreat after long days.
i noticed the television in the main bedroom was unreliable. the duvet in the second bedroom felt too small. the room was also dark.
Dining
8/10
The continental breakfast included cereal toast juice coffee and tea. It was simple. i found the breakfast room faced the bay, allowing views of cruise ships anchored offshore.
Service
9/10
check-in and check-out were easy processes. the staff member i encountered was friendly and helpful. i did not have any issues at all. everything was smooth.
Location
10/10
the location was central and quite accessible. a bus stop across the street made it easy to travel across the island. i found a pub and shop within a five-minute walk.
Rooms
9/10
My room was on the top floor. There was a functional lift. the room included tea coffee and a hairdryer. i found the bed comfortable. it was spacious and had a sea view.
Facilities
9/10
lifts went to every floor which was useful. the hotel was across from the beach, a nice convenience. i used it every day. everything was really nice.
0 Helpful
|
Show more
Thomas from United Kingdom
Single
double room
3 nights in October 2025
|
Reviewed: December 16, 2025
6/10

basic stay with issues

the room was spacious and clean.
the reception seemed unmanned, it was hard to find someone at check-out. this made leaving a bit difficult.
0 Helpful
christopher from united kingdom
Couple
double room sea view
4 nights in August 2025
|
Reviewed: October 29, 2025
9.0/10

seafront stay

perfect location friendly staff promenade view spacious room
i found the hotel located perfectly. it allowed easy access to local spots. staff members were friendly (they helped with taxis). they also stored our bags. i enjoyed breakfast with promenade views. the sea view from the room was lovely. the room was spacious and clean. we found everything necessary provided.
the bed felt quite firm. there were two single quilts instead of one double. i experienced some inconvenience during the night because of this.
Dining
9/10
the continental breakfast included a variety of options. it was served in a dining area overlooking the promenade. i watched horse-drawn trams go by while i ate (a good experience).
Rooms
9/10
our double room featured a sea view. the room was quite spacious. it had a clean bathroom equipped with power shower, complimentary toiletries, and soft towels. the room included tea and coffee making facilities.
0 Helpful
|
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Alexander from Germany
Single
Suite Sea View
4 nights in August 2025
|
Reviewed: September 26, 2025
9.0/10

spacious sea view suite

easy arrangement comfortable armchair ample space
Late check-in was simple. I arranged it in advance, arriving after regular hours. my suite sea view room felt massive. It featured a very comfortable armchair and couch. the view overlooking the bay and promenade was beautiful, i appreciated that. i found plenty of space to store luggage. The bathroom was also great.
The elevator wasn't working and i was on the top floor. I wasn't informed ahead of time. this caused me considerable discomfort due to medical issues. There were no handrails on the stairs.
Rooms
9/10
my suite sea view was spacious with a comfortable armchair and couch, and it offered great views. there was sufficient space to store luggage, which i found practical, and the bathroom facilities were modern.
Dining
8/10
Although i only tried the complimentary breakfast, it provided a decent start to the day. the dining area overlooks the promenade. I saw horse-drawn trams passing while i ate, a nice touch.
Location
9/10
The hotel is near a spar and a fish and chip shop. I found this very convenient. while it is a bit of a walk from the ferry terminal, it's a central location on the promenade.
Facilities
10/10
late check-in was easy to arrange, i was grateful for it. the staff booked taxis for me and safely stored my luggage, so i could enjoy my last day before my flight.
0 Helpful
|
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andrew from united kingdom
Single
double room sea view
3 nights in June 2025
|
Reviewed: September 02, 2025
9.0/10

excellent prom location

great location safe luggage helpful staff
The location was perfect for the trams, a great asset for access to the town and local cafes. the staff booked taxis for us. They also stored our luggage safely after checkout. this allowed us to enjoy our last day before our flight later that evening.
the bedding did not quite fit the bed correctly, a minor inconvenience.
Rooms
9/10
the room was spacious and very clean. it offered a restful bed with comfortable pillows. everything i needed was readily available in the room, a nice touch.
Location
10/10
the hotel is located on the promenade. it is just a short walk from a bus stop, providing convenient access to various destinations. buses to and from this area operate frequently throughout the day.
Facilities
8/10
the hotel provided a continental breakfast in the dining room. i could watch horse-drawn trams passing as i ate. this added a unique touch to the breakfast experience.
Dining
9/10
the continental breakfast was plentiful. the selection included a decent range of items. i found the options sufficient for a satisfying start to the day.
0 Helpful
|
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emerson from united states
Couple
double room
4 nights in June 2025
|
Reviewed: July 16, 2025
6/10
broken lift lack of handrails
i noticed the lift was out of service. our room was high up and nobody told us in advance. this caused me considerable discomfort because of my medical issues. there weren't any hand rails either.
0 Helpful
FAQs
About The Penta
What is the distance from The Penta to Isle of Man Airport?
The Penta is located 13 km from Isle of Man Airport.
What check-in and check-out times does The Penta have?
Check-in is at 16:00 and check-out is by 11:00.
What nearby attractions can be visited from The Penta?
Nearby attractions include Douglas Beach (0.5 km) and the Manx Museum (1 km).
Which restaurants are within walking distance of The Penta?
Nearby restaurants include Queens Hotel (0.5 km), Mamas Kitchen (0.5 km), and Taste of Bengal (0.5 km).
Does The Penta offer free Wi-Fi?
Complimentary Wi-Fi is available in all rooms.
What amenities are included in the rooms at The Penta?
Rooms include a flat-screen TV, an electric kettle, free toiletries, and a private bathroom.
Is there beach access at The Penta?
Beach access is available just steps away from the hotel.
What type of breakfast does The Penta provide?
A complimentary limited continental breakfast is included with items like orange juice, tea, coffee, and toasts.
Does The Penta offer a shuttle service?
A courtesy shuttle is available to transport guests to the town center or financial district.
What staff services are available at The Penta for business travelers?
The hotel provides a fully internet-enabled PC with printing facilities for guest use.

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