What is the check-in and check-out policy at The Highlands At Sugar?
Check-in is at 16:00 and check-out is at 10:00.
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The Highlands At Sugar, Banner Elk
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Key details
About the Hotel
2173 Sugar Mountain Drive, Banner Elk, 28604,
- Near ski lifts
Very good
7.9
8.1
3.5
3.6
The Highlands At Sugar - A mountain retreat with fully-equipped suites, ski shuttle access, and proximity to Sugar Mountain Resort
Tucked away in the quiet village of Sugar Mountain, The Highlands At Sugar offers one- and two-bedroom suites with wood-burning fireplaces, fully-equipped kitchens, and balconies featuring mountain views. Each unit includes complimentary Wi-Fi, cable television, and a wet bar, providing a home-like atmosphere. A free shuttle operates on weekends during ski season to Sugar Mountain Base Lodge, located a 3-minute drive away. Guests can access an enclosed heated pool, European-style hot tub, and recreation room with billiards and table tennis. Nearby attractions include Sugar Mountain Golf Club, Hawksnest Snow Tubing, and the Mile High Swinging Bridge. The Highlands At Sugar does not meet current accessibility standards, though ramps are available for some units.
Pros
Suites include fully-equipped kitchens and wood-burning fireplaces.
Complimentary shuttle service to Sugar Mountain Base Lodge during ski season.
Enclosed heated pool and European-style hot tub available on-site.
Proximity to outdoor activities like skiing, snow tubing, and hiking.
Cons
No ADA-compliant accommodations.
Shuttle service operates only on weekends during ski season.
Select your room type
The Highlands At Sugar offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- One-Bedroom Suite2 persons65 sq. feet1 King-size bed and 1 Sofa bedBalconyBathtubroom details
- Two-Bedroom Apartment2 persons111 sq. feet2 Queen Size BedsBalconyBathtubroom details
- Two-Bedroom Apartment Single Beds2 persons111 sq. feet1 King-size bed and 1 Sofa bedBalconyBathtubroom details
Room Rates & Availability Calendar
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Check-in/ Check-out
Facilities
The Highlands At Sugar offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi in public areas
- Parking
- No pets allowed
- Vending machines
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
Guest Parking
- Dryer
- Cookware/ Kitchen utensils
Business
- Fax/Photocopying
Children
- Board games
- Children's play area
Spa & Leisure
- Indoor swimming pool
- BBQ facilities
- Sauna
- Jacuzzi
Room features
- Heating
- Sitting area
- Dining table
Bathroom
- Washing machine
- Free toiletries
Self-catering
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
The Highlands At Sugar Location
2173 Sugar Mountain Drive, Banner Elk, 28604,
Explore Banner Elk
Local Highlights
Sugar Mountain Resort
25 minutes walking
Ski and snowboard haven with breathtaking views. Features diverse slopes for all skill levels and year-round activities.
Sugar Creek Gem Mine
25 minutes walking
Family-friendly gem mining experience where guests can excavate and find genuine gemstones. Guided tours available.
Flattop Mountain
25 minutes walking
Scenic hiking destination offering panoramic views. Ideal for outdoor enthusiasts and family picnics among nature.
Wildcat Lake
25 minutes walking
Serene outdoor lake perfect for fishing, swimming, and family outings. Known for its beautiful natural setting.
Hawksnest Snow Tubing and Zipline
10 minutes driving
Thrilling snow tubing and zipline adventures. Exciting winter activities perfect for kids and adults alike.
Mountain Biking at Sugar Mountain
5 minutes driving
Great mountain biking trails for adrenaline seekers. Rentals available onsite, with various trails suitable for all levels.
Yoga Classes at Grandfather Mountain
10 minutes driving
Relaxing yoga sessions set in a serene environment. Perfect for unwinding, with classes catering to all experience levels.
The Banner Elk Cafe
10 minutes driving
Casual dining featuring Southern comfort food. Don't miss signature dishes like their famous biscuits and gravy.
Mellow Mushroom
10 minutes driving
Pizza spot known for its artistic atmosphere and wide variety of specialty pizzas. Vegetarian options available.
Sorrento's Italian Bistro
10 minutes driving
Cozy Italian dining with homemade pasta and classic dishes. Reservations recommended for weekend dinners.
Banner Elk Theater
10 minutes driving
Charming local theater showcasing independent films and live performances. Great spot for a fun night out.
The Blue Ridge Music Center
10 minutes driving
Venue offering live music, including folk and bluegrass. Family-friendly atmosphere with regular community events.
Getting around
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Property information and rules
Check-in
from 16:00-17:00
Check-out
from 08:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Number of rooms:
57
Reviews and Ratings
Feedback about The Highlands At Sugar from previous guests about their experience.
Pros
Comfortable beds
Gorgeous views
Ideal location
Cons
Dated furniture
Unclean dishes
Noisy apartment
Guest reviewsShow more reviews
FAQs
About The Highlands At Sugar
What recreational facilities are available at The Highlands At Sugar?
Guests can enjoy an indoor swimming pool, a fitness centre, a sauna, and a hot tub.
Are there any entertainment options for guests at The Highlands At Sugar?
There is a games room on-site featuring billiards and table tennis.
What are some dining options near The Highlands At Sugar?
Nearby restaurants include Puerto Nuevo Mexican & Seafood Restaurant, located 5 km away.
What amenities are included in the rooms at The Highlands At Sugar?
Rooms feature a fully-equipped kitchen, a flat-screen TV, complimentary Wi-Fi, and wood-burning fireplaces.
What attractions are close to The Highlands At Sugar?
Nearby attractions include Sugar Mountain Ski Resort (approx. 3 km), Grandfather Mountain (approx. 18 km), and Tweetsie Railroad (approx. 20 km).
Is The Highlands At Sugar suitable for family vacations?
Yes, it offers spacious accommodations, a children's playground, and family-oriented amenities.
What ski facilities are available at The Highlands At Sugar?
The hotel provides complimentary shuttle service to Sugar Mountain Base Lodge during ski season.
Is there access to the internet at The Highlands At Sugar?
Free Wi-Fi is available in all units.
What is the distance from The Highlands At Sugar to the nearest airport?
The hotel is located 100 km from Tri-Cities Regional Airport.
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