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From57US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

218 Ski Mountain Road, Gatlinburg, Tennessee, United States, 37738-3125
-
Close to the mountainside amusement park
Very good
7.8
8.2
/10
3.5
3.4
/5

Surestay Plus Hotel By Best Western Gatlinburg - A riverside 3-star hotel with outdoor pool, kitchenette-equipped rooms, and proximity to downtown attractions

Featuring riverside views and a seasonal outdoor pool, Surestay Plus Hotel By Best Western Gatlinburg offers 52 air-conditioned rooms with kitchenettes, refrigerators, microwaves, and flat-screen TVs. Each room includes a private bathroom with a bath or shower, along with a shared balcony on the riverside. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM at Surestay Plus Hotel By Best Western Gatlinburg. The property is within walking distance of Downtown Gatlinburg, Ober Gatlinburg, and The Great Smoky Mountains National Park. Nearby attractions include Ripley's Aquarium of the Smokies (2 km) and Gatlinburg SkyLift Park. Guests have access to free Wi-Fi, a 24-hour business center, and free parking. The hotel is 80 km from McGhee Tyson Airport.

Pros

Seasonal outdoor pool with riverside views.

Complimentary continental breakfast and free on-site parking.

Convenient proximity to Gatlinburg attractions, including Ripley's Aquarium of the Smokies (2 km).

Rooms equipped with kitchenettes, flat-screen TVs, and shared balconies.

Cons

No pets or service animals are allowed.

The outdoor pool is seasonal and only open from May.

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Select your room type

Surestay Plus Hotel By Best Western Gatlinburg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Disability Access
2 persons
205 sq. feet 
1 King-size bed
Balcony
Air conditioning
Queen Room Two Queen Beds Balcony
2 persons
205 sq. feet 
2 King Size Beds
Balcony
Air conditioning
King Room Balcony
2 persons
205 sq. feet 
1 King-size bed
Balcony
Air conditioning
Queen Suite Balcony
2 persons
250 sq. feet 
2 King Size Beds
Balcony
Air conditioning
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Facilities

Surestay Plus Hotel By Best Western Gatlinburg offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.8/10Review score

General

  • Non-smoking rooms
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Skiing
  • Hiking

Business

  • Business centre
  • Fax/Photocopying

Spa & Leisure

  • Seasonal outdoor pool
  • Sun loungers

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • AM/FM alarm clock
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Surestay Plus Hotel By Best Western Gatlinburg Location

218 Ski Mountain Road, Gatlinburg, Tennessee, United States, 37738-3125
Map view
218 Ski Mountain Road, Gatlinburg, Tennessee, United States, 37738-3125
Nearby
Gallery
Smoky Mountain Art Gallery
1300 ft
Ski Area
Ober Gatlinburg
600 ft
Church
St Mary's Catholic Church
1900 ft
Winery
Sugarland Cellars
900 ft
1001 Parkway Suite 2
Ober Gatlinburg's Wildlife Encounter
1600 ft
River Rd
Gatlinburg Trail
600 ft
904 Parkway
Ripley's Moving Theater
2000 ft
Shopping Area
Tramway Mall
1000 ft
Restaurants
Cicis
600 ft
849 River Road
Sidewalk Cafe at Ober Gatlinburg
1600 ft
1001 Parkway Suite 2
Bearland Grill & General Store
3900 ft
305 Historic Nature Trl
Slice Pizza Bakery
2900 ft
117 Historic Nature Trl Arcadia
Dunkin'
2800 ft
812 Parkway Ste 106 Ste 106
Funnel Cakes
4000 ft
745 Parkway
Explore Gatlinburg
Local Experiences Near SureStay Plus Hotel
Top Attractions
Activities
Dining
Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
19 minutes walking
A state-of-the-art aquarium featuring a diverse range of marine life, interactive exhibits, and engaging shows.
Ober Gatlinburg
Ober Gatlinburg
3 minutes walking
A year-round mountain resort with skiing, snowboarding in winter, and an outdoor water park during warmer months.
Gatlinburg SkyLift Park
Gatlinburg SkyLift Park
12 minutes walking
Offers spectacular views of the Smoky Mountains via a scenic chairlift and a stunning sky bridge experience.
Gatlinburg Convention Center
Gatlinburg Convention Center
9 minutes walking
A hub for various events and exhibitions, offering a view into local culture and community activities.
Hiking in Great Smoky Mountains National Park
5 minutes drive
Miles of trails await outdoor enthusiasts, from gentle walks to challenging hikes with breathtaking views.
Ober Gatlinburg Ski Resort
3 minutes walking
Thrilling ski and snowboarding opportunities in winter, alongside ice skating and summer activities like zip-lining.
Spa Services
5 minutes drive
Relaxing treatments available at nearby wellness centers, catering to those seeking rejuvenation and tranquility.
Cicis
Cicis
3 minutes walking
Casual eatery known for its buffet of pizzas, pasta, and salad. Ideal for families looking for variety.
Slice Pizza Bakery
Slice Pizza Bakery
11 minutes walking
Cozy spot specializing in artisanal pizzas and homemade dough, popular for its casual atmosphere and quick bites.
Bearland Grill & General Store
Bearland Grill & General Store
14 minutes walking
Offers hearty Southern dishes in a rustic setting. Famous for its barbecue and local specialties.
Gatlinburg Pinball Museum
Gatlinburg Pinball Museum
10 minutes walking
A family-friendly venue featuring over 100 pinball machines. Great for all ages, with interactive play available.
Ripley's Haunted Adventure
Ripley's Haunted Adventure
10 minutes walking
An immersive haunted house experience, perfect for thrill-seekers looking for an adrenaline rush in an engaging setting.
Getting around
City Centre
Gatlinburg18 min  ·  5000 ft
Airports
McGhee Tyson Airport (TYS)115 min  ·  47.5 mi
Asheville Regional Airport (AVL)208 min  ·  86.0 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
A american breakfast is served at affordable prices. 
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Year renovated:
2018
Number of floors:
7
Number of rooms:
52
Former name
Travelodge Inn & Suites

Reviews and Ratings

Feedback about Surestay Plus Hotel By Best Western Gatlinburg from previous guests about their experience.
Review score
Based on 1113 verified reviews
7.8/10
Very good
75%
Recommend
Breakfast
6.7/10
Cleanliness
7.9/10
Comfort
8.0/10
Facilities
7.8/10
Free Wi-Fi
8.2/10
Location
8.8/10
Paid Wi-Fi
7.3/10
Staff
8.2/10
Value for money
8.2/10
Pros
Clean room
Comfortable bed
Spacious bathroom
Creek-facing balcony
Close location
Cons
Slow drain
Guest reviews
based on 822 reviews
3.5/5
based on 1734 reviews
7.8/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Surestay Plus Hotel By Best Western Gatlinburg
What are the check-in and check-out times at Surestay Plus Hotel By Best Western Gatlinburg?
Check-in begins at 15:00 and check-out is by 11:00.
Is there parking available at Surestay Plus Hotel By Best Western Gatlinburg?
Free parking is available on-site without the need for a reservation.
What amenities are included in the rooms at Surestay Plus Hotel By Best Western Gatlinburg?
Rooms include air conditioning, a flat-screen TV, a microwave, a small refrigerator, and a private bathroom.
What is the closest airport to Surestay Plus Hotel By Best Western Gatlinburg?
McGhee Tyson Airport is located 80 km from the hotel.
What breakfast options are available at Surestay Plus Hotel By Best Western Gatlinburg?
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM.
What recreational activities can guests enjoy at Surestay Plus Hotel By Best Western Gatlinburg?
Guests can enjoy the seasonal outdoor pool, hiking, and skiing.
What dining options are located near Surestay Plus Hotel By Best Western Gatlinburg?
Nearby restaurants include Cherokee Grill (0.5 km) and Bennett's Pit Bar-B-Que (0.5 km).
How far is Surestay Plus Hotel By Best Western Gatlinburg from Great Smoky Mountains National Park?
The hotel is located 400 m from Great Smoky Mountains National Park.
What business services are offered at Surestay Plus Hotel By Best Western Gatlinburg?
The hotel features a 24-hour business center and free Wi-Fi.
What are the nearby attractions to Surestay Plus Hotel By Best Western Gatlinburg?
Popular attractions include Gatlinburg SkyLift Park (2 km) and Ripley's Aquarium (2 km).

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Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room