What is the check-in and check-out time at Hotel Colonial Playa Del Carmen?
Check-in is at 15:00 and check-out is at 12:00.
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Hotel Colonial Playa Del Carmen, Playa del Carmen
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Key details
About the Hotel
Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen,
- Near the beach
Very good
7.9
3.0
3.5
Hotel Colonial Playa Del Carmen - A budget-friendly hotel in Centro with modern amenities and proximity to local attractions
Located in Centro, Hotel Colonial Playa Del Carmen offers spacious rooms with king-size or twin beds, private bathrooms, air conditioning, minibars, safes, desks, TVs, and wardrobes. Some rooms include mini kitchens with refrigerators. The hotel features a courtyard with a swimming pool and balconies overlooking the pool area. A restaurant serves breakfast, and free Wi-Fi is available in public areas. Nearby landmarks include Galeria de Arte 5ta Avenida (0.5 km), Nuestra Senora del Carmen Catholic Church (1 km), and Coco Bongo nightclub (1 km). Guests can access Playa del Carmen's beach within minutes and explore archaeological sites like Chichén Itzá (300 km away) or Tulum (60 km away).
Pros
Central location near beaches, restaurants, and nightlife.
Rooms include air conditioning, minibars, and private bathrooms.
Free Wi-Fi available in public areas.
On-site restaurant serving breakfast.
Courtyard with a swimming pool.
Cons
No spa or fitness facilities on-site.
Some rooms may face street noise due to the central location.
Select your room type
Hotel Colonial Playa Del Carmen offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Double Room2 persons30 sq. feet1 Double bedAir conditioningShowerroom details
- Deluxe King Room2 persons35 sq. feet1 King-size bedAir conditioningShowerroom details
- Junior Suite2 persons45 sq. feet3 Single bedsAir conditioningShowerroom details
Show all rooms
Room Rates & Availability Calendar
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Check-in/ Check-out
Facilities
Hotel Colonial Playa Del Carmen offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Smoke detectors
- Fire extinguishers
Services
- Paid airport shuttle
- Tours/Ticket assistance
Spa & Leisure
- Outdoor swimming pool
Room features
- Air conditioning
- Sitting area
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Hotel Colonial Playa Del Carmen Location
Avenida 20 Entre 2 Y 4 Centro, Playa del Carmen,
Explore Playa del Carmen
Local Experiences
Museo Frida Kahlo Playa Del Carmen
5 minutes' walk
Art museum showcasing the life of Frida Kahlo, with vibrant exhibitions and cultural insights on her Mexican heritage.
Zona Arqueologica Playa del Carmen
10 minutes' walk
Ancient Mayan ruins offering historical significance and beautiful vistas, perfect for experiencing the region's heritage.
Los Fundadores Park
8 minutes' walk
Scenic park featuring sculptures and a stunning beach view. Ideal for relaxation and family outings in the heart of Playa.
Quinta Avenida
9 minutes' walk
Vibrant pedestrian street loaded with shops, restaurants, and entertainment options, perfect for immersing in local culture.
Snorkeling Tours
14 minutes' drive
Exciting snorkeling adventures in the Caribbean, with rental services and guided tours available for all skill levels.
Yoga at Playa Mamitas
14 minutes' walk
Relaxing yoga sessions on the beach, perfect for unwinding. Classes are often available for various skill levels.
Cenote Carwash
14 minutes' drive
Natural swimming hole offering a refreshing experience. Enjoy swimming and exploring the unique ecosystems of cenotes.
Restaurante Fiesta Maya
1 minute' walk
Authentic Mexican cuisine with a casual atmosphere. Try their mole or tacos, ideal for families and solo diners alike.
El Fogon
12 minutes' walk
Local favorite known for delicious tacos al pastor and traditional dishes. Great for a casual meal; reservations not typically needed.
Kaxapa Factory
6 minutes' walk
Cozy spot serving Venezuelan arepas and freshly made dishes. Vegetarian options available; warm service in a relaxed setting.
Coco Bongo
14 minutes' walk
High-energy nightclub famous for its spectacular shows. Perfect for those wanting to experience Playa's vibrant nightlife.
Arte en Playa
10 minutes' walk
Gallery showcasing local artists and works. A serene space for art lovers, often hosting workshops and special events.
Getting around
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs MXN 150 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
17
Former name
Playa Del Carmen Hotel By H&A
Reviews and Ratings
Feedback about Hotel Colonial Playa Del Carmen from previous guests about their experience.
Show moreShow less
Pros
Big room
Friendly staff
Great location
Easy walking distance
Working AC
Cons
No electricity
Harsh lighting
No power points
Guest reviewsbased on 1317 reviews
Stuart from Australia
Single
Deluxe Double Room
3 nights in November 2025
|
Reviewed: February 15, 2026
9.5/10
Central Stay, Great Value and Location!
attractive pool area convenient bus station excellent breakfast great restaurant
The pool is definitely a highlight. It was very refreshing. The location was fantastic. I found it easy to reach the bus stations. A cafe adjacent to the hotel served a really good breakfast. I liked the excellent little bar and restaurant near the park too.
I noticed there was no drinking water available in the rooms.
Facilities
9/10
The hotel offers a nice pool. Guests can also use the convenient water refilling station located on the first floor, providing easy access to drinking water.
Location
10/10
This location is quite central. I found it easy to walk to many attractions. The proximity to restaurants, offering both set breakfasts and tasty Mexican street food, means there are always options for dining. I appreciated that.
0 Helpful
|
Victoria from United Kingdom
Couple
Deluxe Double Room
4 nights in November 2025
|
Reviewed: January 21, 2026
9/10
refreshing escape water station central location
The pool was really nice. It provided a refreshing escape from the heat. I also appreciated the water refilling station in the lobby. It helped me stay hydrated. The location was great. It was close to the center of everything.
0 Helpful
William from United States
Couple
standard king room
4 nights in November 2025
|
Reviewed: January 14, 2026
6/10
average stay with minor issues
non-functional outlets exposed mattress
the newly renovated room had some odd design choices. there were numerous power outlets, but none actually worked (a bit useless, i thought). bedside lamps were absent, and the overhead lighting was excessively bright. the bathtub was unusable because the drain plug didn't seal. sheets also did not fully cover the mattress, so my feet were exposed. (i'm not sure what's worse, the lack of functionality or the harsh lighting.)
0 Helpful
leo from canada
Single
deluxe double room
4 nights in November 2025
|
Reviewed: December 25, 2025
9.0/10
great value and location
friendly staff drinking water security guard
the hotel staff was friendly and helpful . i was happy with the complimentary drinking water provided each day. the nice pool offered a refreshing escape (it was very welcome). the hotel's security guard at night gave me peace of mind.
i found the deep bathtub without a curtain or screen inconvenient, water went everywhere. there were also no hooks or shelves in the bathroom to hang clothes.
Facilities
9/10
the hotel features a lovely pool that offers a refreshing break. i noticed a security guard present during the night, ensuring guest safety. the availability of drinking water was a thoughtful amenity.
Service
10/10
the staff members provided excellent service . they addressed my queries promptly and with courtesy. i appreciated their willingness to assist with local directions and recommendations.
Location
8/10
the hotel is situated a short distance from the main tourist area. the location is convenient for accessing shops and restaurants. the proximity to public transportation is a plus (i used the bus several times).
Rooms
9/10
my beautiful double room featured comfortable furnishings. the room included a mini-fridge, very useful for storing drinks and snacks. the wardrobe offered enough space for hanging clothes .
0 Helpful
|
Samantha from Australia
Single
Deluxe Double Room
1 night in November 2025
|
Reviewed: December 25, 2025
6/10
uneven stay near the center
old shower head cold water
the pool was of an adequate size for swimming.
the room was quite outdated. the shower head was old and clogged, spraying water in all directions, i decided against showering. the water wasnt even warm.
0 Helpful
Olivia from United Kingdom
Single
Deluxe Double Room
4 nights in August 2025
|
Reviewed: September 03, 2025
9.0/10
Central Location with Great Amenities
central location useful elevator available water
The hotel location is very good. Everything is within easy walking distance. There is a nice pool, and I found water available on the first floor for tea. I also used the elevator. It was useful for moving suitcases.
The hotel offers no cups for drinks. I had to request one separately.
Facilities
9/10
The hotel features a wonderful pool available . There is water on the first floor. Guests can use it to make tea or have drinking water. An elevator is available. It helps guests transport their luggage easily.
Rooms
8/10
My Beautiful Double Room included a comfortable king-size bed. I didn't hear much street noise from my room. A safe box was available in my room. It was useful for storing valuables.
Service
9/10
The reception has air conditioning, and it felt great when I arrived. The staff provided excellent service. I felt the service was responsive and helpful.
Dining
10/10
A restaurant next to the hotel offers a set breakfast, and a set lunch for an affordable price. Tasty Mexican street food and fruits are nearby. There are many dining options near the hotel.
0 Helpful
|
Alexandra from Greece
Couple
Deluxe Room
3 nights in June 2025
|
Reviewed: August 25, 2025
8/10
excellent location drinking water
The location is excellent. I could walk to most places easily. The hotel provides water on the first floor for tea or drinking.
The pool water was a little too warm for my liking.
0 Helpful
Show more reviews
FAQs
About Hotel Colonial Playa Del Carmen
What amenities are available in the rooms at Hotel Colonial Playa Del Carmen?
Rooms are equipped with air conditioning, a flat-screen TV, a minibar, and a private bathroom with complimentary toiletries.
Is there an outdoor pool at Hotel Colonial Playa Del Carmen?
Yes, there is an outdoor swimming pool available year-round.
How far is Hotel Colonial Playa Del Carmen from the nearest beach?
The hotel is located just 0.5 km from Playa del Carmen Beach.
Are there any nearby attractions to Hotel Colonial Playa Del Carmen?
Nearby attractions include Coco Bongo (0.5 km) and Xcaret Eco Theme Park (7 km).
Does Hotel Colonial Playa Del Carmen offer breakfast?
An American breakfast is available for an additional charge of 150 MXN.
Is there a paid airport transfer service at Hotel Colonial Playa Del Carmen?
Yes, the hotel offers a paid airport shuttle service to Cozumel International Airport, which is 34 km away.
What languages are spoken by the staff at Hotel Colonial Playa Del Carmen?
The staff at the hotel are bilingual, speaking both English and Spanish.
What dining options are available near Hotel Colonial Playa Del Carmen?
Nearby restaurants include Restaurante La Catrina, Billy The Kid Taqueria, and El Secreto Latino, all within 0.5 km.
Is there a tour desk or leisure activities at Hotel Colonial Playa Del Carmen?
Yes, the hotel features a tour desk for organizing guided tours and local activities.
What payment methods are accepted at Hotel Colonial Playa Del Carmen?
The hotel accepts payments via Visa and MasterCard.
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