Av. Costera Miguel Aleman 163,
Acapulco,
Mexico,
39670,
Guerrero
-
Close to Playa Papagayo
Very good
7.4
6.3
/10
2.3
3.6
/5
Loved by Krystal Beach Acapulco guests
Clean rooms
Attentive staff
Good location
Amazing bar
Excellent service
Krystal Beach Acapulco - A beachfront hotel in the Golden Zone with ocean views, event spaces, and family-friendly amenities
Krystal Beach Acapulco, a 400-room beachfront hotel in Playa Papagayo, features air-conditioned rooms with private balconies offering views of the Sierra Madre Mountains or the Pacific Ocean. The property includes standard rooms with king or double beds and marble-accented bathrooms, alongside junior suites and a presidential suite. Guests can dine at Aquamarina Restaurant, serving buffet-style breakfast, lunch, and dinner with regional Guerrero cuisine, or enjoy seafood specialties at La Palapa by the beach. The hotel offers event spaces accommodating up to 450 guests, a business center with internet access, and recreational facilities including a pool with a waterslide and an infinity pool overlooking the bay. Located on Costera Miguel Alemán, Krystal Beach Acapulco is 500 meters from Parque Papagayo and 2 km from Fort San Diego Museum.
Pros
Beachfront location with direct access to Playa Papagayo and views of Bahía de Santa Lucía.
Multiple dining options, including buffet-style meals and à la carte seafood at La Palapa.
Event facilities capable of hosting up to 450 guests with support from accredited professionals.
Family-friendly amenities like Kamp Krystal for children aged 6-12 and a pool with a waterslide.
Cons
Additional charges apply for services like parking and laundry.
The pool area can become crowded during peak seasons.
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Select your room type
Krystal Beach Acapulco offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Mountain View
2 persons
325 sq. feet
1 King-size bed
Shower
Balcony
room details
King Room Sea View
2 persons
325 sq. feet
1 King-size bed
Shower
Balcony
room details
Double Room Two Double Beds Mountain View
2 persons
325 sq. feet
2 Double beds
Shower
Balcony
room details
Double Room Sea View
2 persons
325 sq. feet
1 King-size bed
Shower
Balcony
room details
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Facilities
Krystal Beach Acapulco offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Very good
7.2/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Golf course
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Business
Meeting/ Banquet facilities
Children
Cots
Babysitting/Child services
Playpen
Board games
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Aqua park
Karaoke
Entertainment
Sun terrace
Spa & wellness centre
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Air conditioning
Heating
Garden furniture
Ironing facilities
Bathroom
Free toiletries
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Krystal Beach Acapulco Location
Av. Costera Miguel Aleman 163,
Acapulco,
Mexico,
39670,
Guerrero
Map view
Av. Costera Miguel Aleman 163,
Acapulco,
Mexico,
39670,
Guerrero
City landmarks
Museum
La Quebrada
2.0
mi
Museum
Acapulco Historical Museum of Fort San Diego
1.4
mi
Landmark
Papagayo Park
2700 ft
Beach
Playa Hornos
2100 ft
Shopping Area
Galerias Acapulco
2300 ft
Landmark
Barra de Coyuca
1600 ft
Landmark
Diana the Huntress
4400 ft
Mall
Yak Galerias Diana
3900 ft
Beach
Playa Tamarindos
3000 ft
Beach
Playa Condesa
1.3
mi
Landmark
Progreso Park
3600 ft
Museum
Acapulco Historical Museum
1.2
mi
Landmark
Avenida Costera Miguel Aleman
1.4
mi
Landmark
Fraccionamento Magallanes
4000 ft
Shopping Area
Plaza Bahia
3900 ft
Landmark
Craft Market El Pueblito
4000 ft
Landmark
Isla El Morro
5000 ft
Landmark
Yate Bonanza
1.3
mi
Square
Zocalo
1.5
mi
Landmark
Playa Magallanes
5000 ft
Beach
Playa El Morro
4700 ft
Landmark
Acapulco Zocalo Square
1.5
mi
Landmark
La Catedral
1.5
mi
Landmark
Condesa Beach
1.2
mi
Nearby
Av Costera Miguel Aleman
Parque De La Reina
1200 ft
Avenida Costera Miguel Aleman s/n Frente a Playa Hornos
Parque Papagayo
1100 ft
Av Costera Miguel Alemán 1264
Playa Papagayo
800 ft
Park
Parque Ignacio Manuel Altamirano
1100 ft
Av. Costera Miguel Alemán
Papagayo Adventure
1500 ft
Parque Ignacio Manuel Altamirano
Parque Papagayo Acapulco
1300 ft
Restaurants
Carnitas La Esperanza
3200 ft
Calle Antonio Pigafetta 3 2 blocks north of the Costera
El Chinchorro
1200 ft
Avenida Costera Miguel Aleman
El Amigo Miguel
2100 ft
Avenida Costera Miguel Aleman s/n Fraccionamiento Hornitos
Restaurante Rosmar
300 ft
Av. Manuel Gomez Morin Fraccionamiento Hornos Insurgentes
Chi-Palace Papagayo
400 ft
509 Vasco Nunez de Balboa Atrás de Bodega Aurrera
La Asadera
400 ft
10 Gonzalo Gomez Morin
Naranja Mix
500 ft
Wilfrido Massieu 70 Fracc. Magallanes
El Zorrito
1500 ft
Costera Miguel Aleman
Explore Acapulco
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Papagayo Park
10 minutes' walk
A vibrant park featuring lush greenery, playgrounds, and lake activities perfect for family outings.
Acapulco Historical Museum of Fort San Diego
4 minutes' drive
Historically rich museum showcasing Acapulco's past in a picturesque fort setting with guided tours available.
La Quebrada
5 minutes' drive
Famous for its breathtaking cliff divers, offering spectacular views and nightly performances.
Playa Hornos
8 minutes' walk
A lively stretch of beach ideal for sunbathing and various water sports with nearby vendors.
Papagayo Adventure
5 minutes' walk
Exciting water park filled with slides and pools, perfect for thrill-seekers and families.
Yoga Retreat
10 minutes' walk
Relaxing yoga sessions available near the beach, perfect for those seeking a peaceful experience.
Restaurante Rosmar
1 minute' walk
Casual dining with fresh seafood and local dishes. Vegetarian options available; high-quality flavors.
El Chinchorro
5 minutes' walk
Local favorite known for its laid-back atmosphere and classic Mexican dishes, including ceviche.
Carnitas La Esperanza
12 minutes' walk
Authentic spot for carnitas and tacos, ideal for quick bites. Casual dining with a vibrant ambiance.
Diana the Huntress
5 minutes' drive
Iconic statue with a lively plaza around it, often hosting local performances and cultural events.
Yak Galerias Diana
15 minutes' walk
Modern bar with cocktails and live music events, perfect for a vibrant evening atmosphere.
Getting around
City Centre
Acapulco32 min
·
1.6
mi
Airports
General Juan N Alvarez Airport (ACA)32 min
·
13.2
mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
until 12 pm
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 350 per person per day.
Pets
Pets are not allowed.
Number of floors:
19
Number of rooms:
347
Former name
Avalon Excalibur
Reviews and Ratings
Feedback about Krystal Beach Acapulco from previous guests about their experience.
Review score
Based on 717 verified reviews
7.0/10
Very good
63%
Recommend
Breakfast
7.1/10
Cleanliness
7.9/10
Comfort
7.9/10
Facilities
7.2/10
Free Wi-Fi
7.8/10
Location
8.6/10
Paid Wi-Fi
6.1/10
Staff
7.8/10
Value for money
7.1/10
Pros
Kind staff
Mountain view
Helpful staff
Cons
Slow check-in
Elevator issues
Food poisoning
Guest reviews
based on 1197 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Krystal Beach Acapulco
How far is Krystal Beach Acapulco from General Juan N Alvarez Airport?
The hotel is 25 km from General Juan N Alvarez Airport, approximately a 19-minute drive.
What time can I check in and check out at Krystal Beach Acapulco?
Check-in is at 15:00 and check-out is at 12:00.
What amenities does Krystal Beach Acapulco offer for relaxation?
The hotel features an outdoor swimming pool, a spa with treatment rooms, a hot tub, and beach access.
What dining options are available at Krystal Beach Acapulco?
The hotel has Aquamarina restaurant for buffet dining and La Palapa for à la carte seafood dishes.
Are there any nearby restaurants to Krystal Beach Acapulco?
Nearby restaurants include Restaurante Rosmar, La Canasta, and La Asadera, all within 0.5 km.
What entertainment facilities does Krystal Beach Acapulco provide for children?
The hotel offers a kids' club, children's pool, play area, and babysitting services.
Does Krystal Beach Acapulco have accessibility features?
The hotel provides features for guests with limited mobility, including elevators and accessible facilities.
What type of rooms are available at Krystal Beach Acapulco?
The hotel offers a mix of Standard Rooms, Junior Suites, and a Presidential Suite, all with private balconies.
What activities can guests enjoy at Krystal Beach Acapulco?
The hotel features entertainment staff, themed dinner nights, and access to a golf course.
What are the room amenities at Krystal Beach Acapulco?
Rooms are equipped with air conditioning, cable TV, private bathrooms, and safety deposit boxes.
What spa services does Krystal Beach Acapulco offer?
Spa services include massage treatments, facial treatments, body wraps, and beauty services.
How close is Krystal Beach Acapulco to local attractions?
The hotel is approximately 800 m from Papagayo Fun Park and 2 km from the city center.