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From131US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Costera Miguel Aleman 163, Acapulco, Mexico, 39670
-
Close to Playa Papagayo
Very good
7.4
6.3
/10
2.3
3.6
/5

Krystal Beach Acapulco - A beachfront hotel in the Golden Zone with ocean views, event spaces, and family-friendly amenities

Krystal Beach Acapulco, a 400-room beachfront hotel in Playa Papagayo, features air-conditioned rooms with private balconies offering views of the Sierra Madre Mountains or the Pacific Ocean. The property includes standard rooms with king or double beds and marble-accented bathrooms, alongside junior suites and a presidential suite. Guests can dine at Aquamarina Restaurant, serving buffet-style breakfast, lunch, and dinner with regional Guerrero cuisine, or enjoy seafood specialties at La Palapa by the beach. The hotel offers event spaces accommodating up to 450 guests, a business center with internet access, and recreational facilities including a pool with a waterslide and an infinity pool overlooking the bay. Located on Costera Miguel Alemán, Krystal Beach Acapulco is 500 meters from Parque Papagayo and 2 km from Fort San Diego Museum.

Pros

Beachfront location with direct access to Playa Papagayo and views of Bahía de Santa Lucía.

Multiple dining options, including buffet-style meals and à la carte seafood at La Palapa.

Event facilities capable of hosting up to 450 guests with support from accredited professionals.

Family-friendly amenities like Kamp Krystal for children aged 6-12 and a pool with a waterslide.

Cons

Additional charges apply for services like parking and laundry.

The pool area can become crowded during peak seasons.

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Select your room type

Krystal Beach Acapulco offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Mountain View
2 persons
325 sq. feet 
1 King-size bed
Shower
Balcony
King Room Sea View
2 persons
325 sq. feet 
1 King-size bed
Shower
Balcony
Double Room Two Double Beds Mountain View
2 persons
325 sq. feet 
2 Double beds
Shower
Balcony
Double Room Sea View
2 persons
325 sq. feet 
1 King-size bed
Shower
Balcony
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Facilities

Krystal Beach Acapulco offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Playpen
  • Board games
  • Children's menu
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Entertainment
  • Sun terrace
  • Spa & wellness centre
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
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Krystal Beach Acapulco Location

Av. Costera Miguel Aleman 163, Acapulco, Mexico, 39670
Map view
Av. Costera Miguel Aleman 163, Acapulco, Mexico, 39670
Nearby
Av Costera Miguel Aleman
Parque De La Reina
1200 ft
Avenida Costera Miguel Aleman s/n Frente a Playa Hornos
Parque Papagayo
1100 ft
Av Costera Miguel Alemán 1264
Playa Papagayo
800 ft
Park
Parque Ignacio Manuel Altamirano
1100 ft
Av. Costera Miguel Alemán
Papagayo Adventure
1500 ft
Parque Ignacio Manuel Altamirano
Parque Papagayo Acapulco
1300 ft
Restaurants
Carnitas La Esperanza
3200 ft
Calle Antonio Pigafetta 3 2 blocks north of the Costera
El Chinchorro
1200 ft
Avenida Costera Miguel Aleman
El Amigo Miguel
2100 ft
Avenida Costera Miguel Aleman s/n Fraccionamiento Hornitos
Restaurante Rosmar
300 ft
Av. Manuel Gomez Morin Fraccionamiento Hornos Insurgentes
Chi-Palace Papagayo
400 ft
509 Vasco Nunez de Balboa Atrás de Bodega Aurrera
La Asadera
400 ft
10 Gonzalo Gomez Morin
Naranja Mix
500 ft
Wilfrido Massieu 70 Fracc. Magallanes
El Zorrito
1500 ft
Costera Miguel Aleman
Explore Acapulco
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Papagayo Park
Papagayo Park
10 minutes' walk
A vibrant park featuring lush greenery, playgrounds, and lake activities perfect for family outings.
Acapulco Historical Museum of Fort San Diego
Acapulco Historical Museum of Fort San Diego
4 minutes' drive
Historically rich museum showcasing Acapulco's past in a picturesque fort setting with guided tours available.
La Quebrada
La Quebrada
5 minutes' drive
Famous for its breathtaking cliff divers, offering spectacular views and nightly performances.
Playa Hornos
8 minutes' walk
A lively stretch of beach ideal for sunbathing and various water sports with nearby vendors.
Papagayo Adventure
5 minutes' walk
Exciting water park filled with slides and pools, perfect for thrill-seekers and families.
Yoga Retreat
10 minutes' walk
Relaxing yoga sessions available near the beach, perfect for those seeking a peaceful experience.
Restaurante Rosmar
Restaurante Rosmar
1 minute' walk
Casual dining with fresh seafood and local dishes. Vegetarian options available; high-quality flavors.
El Chinchorro
El Chinchorro
5 minutes' walk
Local favorite known for its laid-back atmosphere and classic Mexican dishes, including ceviche.
Carnitas La Esperanza
Carnitas La Esperanza
12 minutes' walk
Authentic spot for carnitas and tacos, ideal for quick bites. Casual dining with a vibrant ambiance.
Diana the Huntress
5 minutes' drive
Iconic statue with a lively plaza around it, often hosting local performances and cultural events.
Yak Galerias Diana
Yak Galerias Diana
15 minutes' walk
Modern bar with cocktails and live music events, perfect for a vibrant evening atmosphere.
Getting around
City Centre
Acapulco32 min  ·  1.6 mi
Airports
General Juan N Alvarez Airport (ACA)32 min  ·  13.2 mi
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Property information and rules
Check-in
from 15:00-18:00
Check-out
until 12 pm
Guest Parking
Paid Public parking is possible at a location nearby.
Internet
Wireless internet is available in for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 350 per person per day. 
Pets
Pets are not allowed.
Number of floors:
19
Number of rooms:
347
Former name
Avalon Excalibur

Reviews and Ratings

Feedback about Krystal Beach Acapulco from previous guests about their experience.
Review score
Based on 717 verified reviews
7.0/10
Very good
63%
Recommend
Breakfast
7.1/10
Cleanliness
7.9/10
Comfort
7.9/10
Facilities
7.2/10
Free Wi-Fi
7.8/10
Location
8.6/10
Paid Wi-Fi
6.1/10
Staff
7.8/10
Value for money
7.1/10
Pros
Kind staff
Mountain view
Helpful staff
Cons
Slow check-in
Elevator issues
Food poisoning
Guest reviews
based on 1197 reviews
7.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Krystal Beach Acapulco
How far is Krystal Beach Acapulco from General Juan N Alvarez Airport?
The hotel is 25 km from General Juan N Alvarez Airport, approximately a 19-minute drive.
What time can I check in and check out at Krystal Beach Acapulco?
Check-in is at 15:00 and check-out is at 12:00.
What amenities does Krystal Beach Acapulco offer for relaxation?
The hotel features an outdoor swimming pool, a spa with treatment rooms, a hot tub, and beach access.
What dining options are available at Krystal Beach Acapulco?
The hotel has Aquamarina restaurant for buffet dining and La Palapa for à la carte seafood dishes.
Are there any nearby restaurants to Krystal Beach Acapulco?
Nearby restaurants include Restaurante Rosmar, La Canasta, and La Asadera, all within 0.5 km.
What entertainment facilities does Krystal Beach Acapulco provide for children?
The hotel offers a kids' club, children's pool, play area, and babysitting services.
Does Krystal Beach Acapulco have accessibility features?
The hotel provides features for guests with limited mobility, including elevators and accessible facilities.
What type of rooms are available at Krystal Beach Acapulco?
The hotel offers a mix of Standard Rooms, Junior Suites, and a Presidential Suite, all with private balconies.
What activities can guests enjoy at Krystal Beach Acapulco?
The hotel features entertainment staff, themed dinner nights, and access to a golf course.
What are the room amenities at Krystal Beach Acapulco?
Rooms are equipped with air conditioning, cable TV, private bathrooms, and safety deposit boxes.
What spa services does Krystal Beach Acapulco offer?
Spa services include massage treatments, facial treatments, body wraps, and beauty services.
How close is Krystal Beach Acapulco to local attractions?
The hotel is approximately 800 m from Papagayo Fun Park and 2 km from the city center.

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Check-in
24Mar2026Select date
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25Mar2026Select date
Rooms and Guests2 Guests, 1 Room