What is the check-in and check-out policy at Hotel Cielo?
Check-in is at 15:00 and check-out is at 12:00.
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Hotel Cielo, Playa del Carmen
72US$
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Key details
About the Hotel
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
- Near the beach
Great
8.6
8.9
4.9
4.4
Hotel Cielo - A boutique hotel with classical Mexican architecture, rooftop ocean views, and authentic Yucatecan cuisine
Hotel Cielo, a 3-star property rated 8.6/10 on Booking.com, features classical Mexican architecture with handmade ceramic tiles and locally crafted furniture. Rooms include standard, superior, king with balcony, and family-style options, all equipped with air conditioning, flat-screen TVs, and private bathrooms. The rooftop terrace offers beach chairs, ocean views, and a quiet retreat. Carboncitos, the on-site restaurant, serves Yucatecan specialties like relleno negro and cochinita pibil, with tableside flambé dishes. Located on 4th Street between 5th and 10th Avenues, the hotel is a block from the beach and within walking distance of Quinta Avenida (0.5 km) and Sun Jaguar (0.5 km). Airport transfers and bus services from Cancun are available.
Pros
The rooftop terrace provides ocean views and a secluded atmosphere.
Carboncitos serves authentic Yucatecan dishes with tableside flambé preparation.
Rooms feature handmade ceramic tiles and locally made furniture for an authentic Mexican feel.
Located just one block from the beach and close to Quinta Avenida.
Free Wi-Fi and work-friendly amenities are available for remote workers.
Cons
No on-site parking is available.
The rooftop terrace is exclusive to guests, limiting access for non-staying visitors.
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Select your room type
Hotel Cielo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
230 sq. feet
1 Double bed
Air conditioning
room details
King Room
2 persons
230 sq. feet
1 King-size bed
Air conditioning
room details
Basic Triple Room
2 persons
250 sq. feet
1 Single Bed or 1 Double Bed
Air conditioning
room details
King Room Balcony
2 persons
280 sq. feet
1 King-size bed
Balcony
Air conditioning
room details
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Facilities
Hotel Cielo offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Luggage storage
- Smoke detectors
- Fire extinguishers
- Key access
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Business
- Meeting/ Banquet facilities
Spa & Leisure
- Sun terrace
Room features
- Air conditioning
- Terrace
- Garden furniture
Bathroom
- Free toiletries
Media
- Flat-screen TV
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Hotel Cielo Location
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
Mall
Quinta Alegria Shopping Mall
2800 ft
Museum
3D Museum of Wonders
2700 ft
Church
Nuestra Senora del Carmen Catholic Church
2700 ft
Landmark
Zona Arqueologica Playa del Carmen
2600 ft
Landmark
Arte en Playa
2300 ft
Landmark
Ambarte
2600 ft
Beach
Playacar
3000 ft
Landmark
Corazon de Mexico
2900 ft
Gallery
Riviera Art Gallery
2900 ft
Gallery
La Galeria de Playa Art Gallery
3700 ft
Beach
Kool Beach Club
5000 ft
Landmark
Caminarte
3700 ft
Beach
Mamita's Beach Club
1.1
mi
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Night club
Coco Bongo
1900 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
15 Avenida Nte
Parque, Portal Maya
900 ft
Night club
Mandala Playa del Carmen
1500 ft
Av Benito Juárez 251
Portal Maya
1200 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Local Experiences
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
is available in for free.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara
FAQs
About Hotel Cielo
How far is Hotel Cielo from Cozumel International Airport?
The hotel is located 34 km from Cozumel International Airport.
What are the nearby attractions to Hotel Cielo?
Nearby attractions include ADO International Bus Station (0.3 km), Playa del Carmen Maritime Terminal (0.5 km), and Museo Frida Kahlo (0.5 km).
Is there a restaurant on-site at Hotel Cielo?
Hotel Cielo features an on-site restaurant serving traditional Yucatan dishes.
What amenities are available in the rooms at Hotel Cielo?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, and private bathrooms.
Is breakfast available at Hotel Cielo?
An American breakfast is available for an additional charge of 15 USD.
Does Hotel Cielo offer an airport shuttle service?
A paid airport shuttle service is available for guests.
What languages are spoken by the staff at Hotel Cielo?
The staff at the hotel speaks English and Spanish.
Is parking available at Hotel Cielo?
Parking facilities are available on the corner of 2nd street and 10th Ave, which is one block from the hotel.
Are there any smoking areas at Hotel Cielo?
Hotel Cielo is a non-smoking property.
What is unique about the dining experience at Hotel Cielo?
The hotel offers a unique dining experience where waiters deliver drinks balanced on their heads.
What is the distance from Hotel Cielo to Playa del Carmen Beach?
The hotel is located just 200 meters from Playa del Carmen Beach.
What are the highlights of Hotel Cielo?
Highlights include a rooftop terrace with ocean views, luggage storage, 24-hour reception, and security.
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