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From72US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
-
Near the beach
Great
8.3
8.9
/10
4.9
4.4
/5

Hotel Cielo - A boutique hotel with classical Mexican architecture, rooftop ocean views, and Carboncitos restaurant

Hotel Cielo, a 3-star boutique hotel (8.3/10 on Booking.com), features classical Mexican architecture with handmade ceramic tiles and locally made furniture. Rooms include standard, superior, king with balcony, and family options, all equipped with air conditioning, flat-screen TVs, and authentic decor. The rooftop terrace offers beach chairs, ocean views, and quiet solitude. Carboncitos, the onsite restaurant, serves Yucatan specialties like relleno negro, cochinita pibil, and tikin xic, with tableside flambés for select dishes. Located on 4th Street between 5th and 10th Avenues, Hotel Cielo is a block from the beach and within walking distance of Quinta Avenida (0.5 km) and Los Fundadores Park (0.5 km). The Cancun Airport is accessible via bus (15 USD) or private transfer (1510 MXN for 1-2 people).

Pros

The rooftop terrace provides ocean views and a secluded atmosphere.

Carboncitos restaurant serves authentic Yucatan dishes with generations-old recipes.

Rooms blend traditional Mexican decor with modern amenities like air conditioning and flat-screen TVs.

Proximity to Quinta Avenida and the beach (1 block away).

Airport transfers and bus options simplify arrival.

Cons

The rooftop terrace is exclusive to guests, limiting access for non-staying visitors.

No on-site parking; the nearest options are on 2nd Street and 10th Avenue.

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Select your room type

Hotel Cielo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room
2 persons
230 sq. feet 
1 Double bed
Air conditioning
King Room
2 persons
230 sq. feet 
1 King-size bed
Air conditioning
Basic Triple Room
2 persons
250 sq. feet 
1 Single Bed or 1 Double Bed
Air conditioning
Quadruple Room
2 persons
250 sq. feet 
2 Double beds
Air conditioning
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Facilities

Hotel Cielo offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room features

  • Air conditioning
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
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Hotel Cielo Location

Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Map view
Calle 4Norte S/N Entre 5Ta Y 10Av - Col, Playa Del, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
1200 ft
Museum
Museo Frida Kahlo Playa Del Carmen
900 ft
Av. Benito Juárez
Los Fundadores Park
1100 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
200 ft
5ta Avenida
Galeria de Arte 5ta Avenida
300 ft
Night club
Coco Bongo
1900 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
600 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
800 ft
Aquarium
Aquarium Beach
2000 ft
Beach
INTI Beach
700 ft
Night club
Club 01
800 ft
Mall
Paseo del Carmen Shopping Mall
1200 ft
Spa Centre
Ferry Cozumel
1100 ft
Casino
Grand Riviera Casino
1400 ft
15 Avenida Nte
Parque, Portal Maya
900 ft
Night club
Mandala Playa del Carmen
1500 ft
Av Benito Juárez 251
Portal Maya
1200 ft
Restaurants
Las Brisas
300 ft
Calle 4 Nte 150 Centro
Mr. Dog Del Caribe
600 ft
Calle 2 Norte Entre La 5 y 10 Av 130
The Roof Bar
200 ft
Quinta Avenida entre Calle 4
Churros Bueno
200 ft
5av Entre 2 Y 4 5 Avenue Between 2 and 4
Rincon Chilango
300 ft
Avenida 10 Norte Entre Calle 8 y la 10
La Valentina
400 ft
Avenida Nte. 28
Que Huevos
300 ft
Avenida 5TA Norte Ezquina Calle 48
CAPRESE Cremeria Gourmet
400 ft
Calle 4 Nte #140 A entre 15 y 10
La Brocherie
900 ft
Avenida 15 Nte Entre Calle 4 y 6
Explore Playa del Carmen
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Zona Arqueologica Playa del Carmen
10-minute walk
Impressive Mayan ruins offering a glimpse into ancient civilization, perfect for history enthusiasts.
3D Museum of Wonders
10-minute walk
Interactive 3D art exhibits that create stunning optical illusions and exciting photo opportunities.
Quinta Avenida
5-minute walk
Vibrant shopping street filled with boutiques, cafes, and vibrant street performers to enjoy.
Nuestra Senora del Carmen Catholic Church
10-minute walk
Beautiful church known for its striking architecture and serene atmosphere, ideal for a quiet visit.
Cenote Carwash
6-minute drive
A thrilling cenote offering swimming and snorkeling in clear waters surrounded by lush nature.
Yoga Classes at Playa
15-minute walk
Relaxing yoga sessions on the beach, perfect for all skill levels looking for tranquility.
Jungle Tour Adventures
5-minute drive
Exciting tours including zip-lining and ATV rides through lush jungles and striking cenotes.
Las Brisas
1-minute walk
Charming eatery featuring local seafood delights and tropical drinks in a relaxed atmosphere.
The Roof Bar
1-minute walk
Rooftop bar offering stunning views and cocktail specials, perfect for sunset gatherings.
Mr. Dog Del Caribe
3-minute walk
Casual spot specializing in hot dogs with a Mexican twist, great for quick bites and family-friendly.
Kool Beach Club
19-minute walk
A lively beach club featuring music, cocktails, and water activities for a fun-filled day out.
Jazz Club
10-minute drive
Cozy venue offering live jazz performances, ideal for a romantic night out or casual gathering.
Getting around
City Centre
Playa del Carmen8 min  ·  2000 ft
Airports
Playa Del Carmen, Quintana Roo (PCM)14 min  ·  3700 ft
Cozumel International Airport (CZM)51 min  ·  21.1 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Year renovated:
2012
Number of rooms:
18
Former name
Hotel Santa Barbara

Reviews and Ratings

Feedback about Hotel Cielo from previous guests about their experience.
Review score
Based on 103 verified reviews
9.1/10
Perfect
91%
Recommend
Cleanliness
8.5/10
Comfort
8.8/10
Facilities
7.9/10
Free Wi-Fi
7.5/10
Location
8.9/10
Staff
8.8/10
Value for money
8.3/10
Pros
Central location
Clean rooms
Comfortable beds
Friendly staff
Cons
Street noise
No elevator
Poor air circulation
Guest reviews
based on 39 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Hotel Cielo
What is the check-in and check-out policy at Hotel Cielo?
Check-in is at 15:00 and check-out is at 12:00.
How far is Hotel Cielo from Cozumel International Airport?
The hotel is located 34 km from Cozumel International Airport.
What are the nearby attractions to Hotel Cielo?
Nearby attractions include ADO International Bus Station (0.3 km), Playa del Carmen Maritime Terminal (0.5 km), and Museo Frida Kahlo (0.5 km).
Is there a restaurant on-site at Hotel Cielo?
Hotel Cielo features an on-site restaurant serving traditional Yucatan dishes.
What amenities are available in the rooms at Hotel Cielo?
Rooms are equipped with air conditioning, free Wi-Fi, a flat-screen TV, and private bathrooms.
Is breakfast available at Hotel Cielo?
An American breakfast is available for an additional charge of 15 USD.
Does Hotel Cielo offer an airport shuttle service?
A paid airport shuttle service is available for guests.
What languages are spoken by the staff at Hotel Cielo?
The staff at the hotel speaks English and Spanish.
Is parking available at Hotel Cielo?
Parking facilities are available on the corner of 2nd street and 10th Ave, which is one block from the hotel.
Are there any smoking areas at Hotel Cielo?
Hotel Cielo is a non-smoking property.
What is unique about the dining experience at Hotel Cielo?
The hotel offers a unique dining experience where waiters deliver drinks balanced on their heads.
What is the distance from Hotel Cielo to Playa del Carmen Beach?
The hotel is located just 200 meters from Playa del Carmen Beach.
What are the highlights of Hotel Cielo?
Highlights include a rooftop terrace with ocean views, luggage storage, 24-hour reception, and security.

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Check-in
24Mar2026Select date
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25Mar2026Select date
Rooms and Guests2 Guests, 1 Room