Hoang Gia Hotel Nhan Hoa, Hanoi

Guests at Hoang Gia Hotel Nhan Hoa enjoy a hot tub, spa and wellness centre, and complimentary buffet and Asian breakfast served daily. This 3-star hotel in Hanoi offers air-conditioned rooms with flat-screen satellite TV, refrigerator, kettle, iPod docking station, and free toiletries. Each room has a private bathroom with shower and hairdryer, and city views are standard. Select rooms include a microwave and slippers. The property features a garden, shared lounge, terrace, and bar. On-site free private parking is available, and a paid airport shuttle runs to Noi Bai International Airport (27 km away). The 24-hour front desk provides concierge, tour desk, currency exchange, and express check-in/out. Business travelers can use fax/photocopying services. Pet-friendly policy allows small dogs, and family rooms accommodate children with baby safety gates, strollers, and babysitting services. Housekeeping, laundry, dry cleaning, and ironing are offered. Bicycle rental and grocery deliveries can be arranged. Nearby landmarks include Vincom Center Nguyen Chi Thanh (3 km), Vietnam Fine Arts Museum (5 km), Hanoi Temple of Literature (5 km), and Vietnam Museum of Ethnology (5 km).

- Staff are helpful and welcoming, with one guest mentioning early room availability before check-in time.

- Beds are described as nice size and value for money is high.

- The hotel allows small pets and offers flexible family room configurations.

- The showerhead and faucet were noted as impractical and somewhat run-down in some rooms.

- Window hatches were broken in every room observed, though this had limited impact on the stay.