What is the check-in and check-out policy at Douglas Fir Resort & Chalets?
Check-in is at 16:00 and check-out is at 11:00.
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Douglas Fir Resort & Chalets, Banff
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Key details
About the Hotel
525 Tunnel Mountain Road, Banff, T1L 1B2,
- Near hiking trailheads
Very good
7.4
7.6
3.4
3.5
Douglas Fir Resort & Chalets - A family-friendly resort with condos, waterslides, and mountain views on Tunnel Mountain Road
Douglas Fir Resort & Chalets provides spacious condo-style accommodations featuring fully equipped kitchens, wood-burning or gas fireplaces, and private balconies with mountain views. Units include cable TV, free Wi-Fi, daily maid service, and access to indoor waterslides, a children's pool, and a fitness center. The resort is located on Tunnel Mountain Road, a 0.5 km walk from Tunnel Mountain Trailhead and 2 km from Fairmont Banff Springs. Nearby dining options include Buffalo Mountain Cafe, 0.5 km away, and The Keg Steakhouse + Bar, 1 km from the property. Douglas Fir Resort & Chalets offers family-friendly amenities such as interconnected rooms and an on-site play area.
Pros
Spacious condo units with fully equipped kitchens and private balconies.
Indoor recreational facilities, including waterslides, saunas, and a fitness center.
Proximity to Tunnel Mountain Trailhead and other Banff landmarks.
Family-friendly amenities like interconnected rooms and a children's play area.
Cons
No full-service restaurant on-site.
Limited dining options within immediate walking distance.
Select your room type
Douglas Fir Resort & Chalets offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Studio4 persons39 sq. feet1 Double bedAir conditioningBathtubroom details
- One-Bedroom Condo Fireplace4 persons46 sq. feet1 Double bedAir conditioningBathtubroom details
- Loft6 persons61 sq. feet2 Double bedsAir conditioningBathtubroom details
Show all rooms
Room Rates & Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Douglas Fir Resort & Chalets offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Hiking
- Golf course
Guest Parking
- Cookware/ Kitchen utensils
Services
- Tours/Ticket assistance
Business
- Fax/Photocopying
Children
- Cots
- Water slides
- Children's play area
Spa & Leisure
- Aqua park
- Jacuzzi
Room features
- Air conditioning
- Heating
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Douglas Fir Resort & Chalets Location
525 Tunnel Mountain Road, Banff, T1L 1B2,
Explore Banff
Local Activities & Dining
Whyte Museum of the Canadian Rockies
25 minutes' walk
Art and history of the Canadian Rockies in a charming setting, with free admission days and guided tours available.
Buffalo Nations Luxton Museum
25 minutes' walk
Indigenous culture and history showcased through engaging exhibits. Offers guided tours for deeper insights.
Bow Falls
25 minutes' walk
Famous waterfall with scenic views and photo opportunities, only a short hike from the hotel.
Lake Minnewanka
25 minutes' walk
Stunning glacial lake perfect for picnics, boat tours, and photography, renowned for its natural beauty.
Tunnel Mountain Trail
3 minutes' walk
Moderate hike offering expansive views of Banff. Access directly from the hotel; perfect for nature lovers.
Douglas Fir Resort Waterslides & Pools
6 minutes' walk
Fun-filled waterpark with slides for families. Ideal for all ages, making it a great escape after a day outdoors.
SkiBig3 Adventure Hub
5 minutes' drive
Year-round adventure hub with activities for thrill-seekers, including skiing, snowboarding, and hiking.
Banff Yoga Practice
2 minutes' drive
Local yoga studio focusing on wellness and relaxation. Classes available for all levels, enhancing your experience.
Cougar Pete's Restaurant & Lookout
6 minutes' walk
Casual dining with mountain views. Known for hearty breakfasts and burgers; vegetarian options available.
The Maple Leaf
5 minutes' drive
Canadian cuisine in a cozy setting. Features local ingredients and signature dishes like bison tenderloin.
Banff Ave Brewing Co.
5 minutes' drive
Brewery and pub offering craft beers and pub fare. Casual atmosphere, perfect for unwinding after a day of exploration.
Banff Centre for Arts and Creativity
30 minutes' walk
Vibrant arts venue with ongoing performances and workshops, fostering creativity and cultural engagement.
The Royal Canadian Legion
10 minutes' walk
Local hangout with live music and social events. Family-friendly atmosphere encourages community spirit.
Wild Bill's Legendary Saloon
5 minutes' drive
Lively nightlife spot offering country music and dancing. Known for its vibrant ambiance and themed events.
Getting around
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Year renovated:
2008
Number of floors:
4
Number of rooms:
43
Reviews and Ratings
Feedback about Douglas Fir Resort & Chalets from previous guests about their experience.
Show moreShow less
Pros
Good location
Cozy room
Free shuttle
Cons
Filthy carpets
Poor service
Guest reviewsbased on 1346 reviews
Charles from Canada
Couple
Studio
4 nights in November 2025
|
Reviewed: January 01, 2026
9/10
free bus homely suite
The free bus pass was Really good. the bus stop is right outside the hotel, so it was easy to get into town. the suite included everything we needed for our driving tour of canada. It felt homely and had EVERYTHING. we slept well and the service was good.
the shop WAS closed and also the laundry.
0 Helpful
david from canada
Couple
one-bedroom condo fireplace
4 nights in November 2025
|
Reviewed: December 30, 2025
8.6/10
a haven of comfort and joy
convenient location sauna bath fun waterslide complimentary parking
The proximity to downtown was a treasure. A brief walk led to the heart of everything. i adored the sauna bath, a soothing escape. the waterslide offered playful moments, a good, unexpected bonus. i found parking without cost, a simple detail i appreciated greatly.
i noticed slight wear on some chairs, nothing that detracted from my overall contentment.
Facilities
9/10
The waterslides provided endless entertainment. indoor and outdoor hot tubs allowed for relaxation regardless of weather. I loved the play area.
Location
9/10
the lodge is near the heart of town, yet it retains a quiet atmosphere. the complimentary bus service adds convenience, a thoughtful touch for exploring.
Service
8/10
the staff offered tour tickets upon request, a great way to see more of the surroundings. i appreciated the promptness and availability of assistance.
Rooms
9/10
my room included a fully equipped kitchen, perfect for cooking meals. the wood-burning fireplace created warmth, a romantic setting. the bed was comfortable.
Dining
8/10
The full-size appliances in the kitchen provided an opportunity to prepare intimate dinners. It was a nice addition. the dining area was spacious.
0 Helpful
|
Brett from Australia
Family with children
One-Bedroom Condo
3 nights in November 2025
|
Reviewed: November 19, 2025
9/10
Satisfied Stay
well thought kitchen wood burning fireplace assigned parking
The kitchen had all necessary items. There was a wood-burning fireplace with starter materials giving a cabin feel. The balcony was a nice feature for breakfast overlooking the mountains. Assigned parking was a bonus.
The housekeeper did not replenish coffee on the second day. This was a minor inconvenience . It would be great to have consistent replenishment daily.
Facilities
9/10
The playzone offered a great space for kids to play. The hotel also provided free bus passes for transportation into town. This made getting around easy and accessible, a great benefit. We could easily visit downtown and nearby attractions without the need for a car.
0 Helpful
|
David from United States
Family with children
One-Bedroom Condo
3 nights in August 2025
|
Reviewed: October 24, 2025
6/10
shabby room air conditioning
the bus passes were a good perk. it was handy to get around.
The room was pretty shabby. i think it needs some serious upgrades. also, the air conditioning struggled to keep up on the hot days. The room was uncomfortably warm.
0 Helpful
Show more reviews
FAQs
About Douglas Fir Resort & Chalets
How far is Douglas Fir Resort & Chalets from Banff town center?
The resort is located approximately 2 km from Banff town center.
What family-friendly activities are available at Douglas Fir Resort & Chalets?
The resort features two indoor waterslides, a children's pool, and an indoor play area.
Is parking available at Douglas Fir Resort & Chalets?
Free private parking is available on-site without the need for a reservation.
What dining options are nearby Douglas Fir Resort & Chalets?
Nearby options include Buffalo Mountain Cafe (0.5 km), Upper Hot Springs Restaurant (0.5 km), and The Keg Steakhouse + Bar (1 km).
What amenities are included in the rooms at Douglas Fir Resort & Chalets?
Rooms feature air conditioning, a flat-screen TV, complimentary Wi-Fi, a full kitchen, and a balcony.
Does Douglas Fir Resort & Chalets offer fitness facilities?
The resort includes a fitness center, sauna, steam room, and access to recreational facilities.
What is the distance from Douglas Fir Resort & Chalets to Banff Upper Hot Springs?
The resort is located approximately 3 km from Banff Upper Hot Springs.
Can guests access the ski facilities at Douglas Fir Resort & Chalets?
The resort offers ski storage and is close to major ski trails.
Is Wi-Fi included at Douglas Fir Resort & Chalets?
Complimentary Wi-Fi is available throughout the resort.
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