Crossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photoCrossroads Inn & Suites Gatlinburg Exterior photo

Crossroads Inn & Suites, Gatlinburg

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From$76 /night
Check-in
12Aug
Check-out
13Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

440 Parkway, Gatlinburg
-
Near the Gatlinburg Space Needle
Great
8.3
8.2
/10
3.8
3.6
/5

Crossroads Inn & Suites - A budget-friendly downtown Gatlinburg hotel with an outdoor pool and free breakfast

Crossroads Inn & Suites provides budget-friendly accommodations within walking distance of attractions like Ripley's Aquarium of the Smokies and the Gatlinburg Convention Center. The recently refreshed rooms include premium bedding, microwaves, mini-fridges, and free Wi-Fi, with select options featuring seasonal fireplaces or jacuzzi tubs. A complimentary continental breakfast is served daily, and guests can use the seasonal outdoor pool, fitness center, and 24-hour lobby computer station. Crossroads Inn & Suites also offers free outdoor parking and is located along the Gatlinburg Trolley Route for convenient access to nearby destinations.

Pros

The downtown location is within walking distance of Ripley's Aquarium, restaurants, and shopping.

Complimentary continental breakfast includes waffles, sausage, scrambled eggs, and fresh pastries.

Seasonal outdoor pool with lounge chairs and a separate splash pool.

Free amenities include Wi-Fi, parking, and a 24-hour lobby computer station.

Cons

The outdoor pool is seasonal and unavailable in colder months.

No on-site restaurant aside from the breakfast service.

Select your room type

Crossroads Inn & Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Suite seasonal fireplace
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Queen Room Two Queen Beds
    4 persons
    26 sq. feet
    2 King Size Beds
    Air conditioning
    Balcony
  • One King Bed Jacuzzi
    2 persons
    28 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Room Rates & Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Crossroads Inn & Suites offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Sun loungers
  • Jacuzzi
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Crossroads Inn & Suites Location

440 Parkway, Gatlinburg
Explore Gatlinburg
Explore Gatlinburg
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
14-minute walk
Award-winning aquarium featuring diverse aquatic life, interactive exhibits, and daily feeding sessions.
Gatlinburg SkyLift Park
Gatlinburg SkyLift Park
15-minute walk
Iconic chairlift offering spectacular mountain views and a sky bridge, perfect for stunning photo opportunities.
Historic Ogle Log Cabin
Historic Ogle Log Cabin
5-minute walk
Historic cabin showcasing traditional log cabin architecture and the history of early Gatlinburg settlers.
Ole Smoky Tennessee Moonshine
Ole Smoky Tennessee Moonshine
15-minute walk
Tennessee's first legal moonshine distillery, featuring tastings and live music in a vibrant setting.
Ober Gatlinburg Ski Resort
15-minute drive
Ski and snowboarding haven with stunning slopes, tubing, and wildlife encounters, offering a thrilling winter escape.
Great Smoky Mountains National Park
Great Smoky Mountains National Park
14-minute walk
National park with breathtaking trails, stunning vistas, and waterfalls, ideal for hiking and wildlife watching.
Anakeesta Smokehouse Southern BBQ
6-minute walk
Casual eatery offering hearty BBQ dishes and mountain views. Great for family meals with a rustic vibe.
Donut Friar
8-minute walk
Charming spot known for fresh, warm donuts and coffee, perfect for a sweet morning treat or snack.
Sweet Fanny Adams Theatre
Sweet Fanny Adams Theatre
14-minute walk
Family-friendly venue featuring musical comedies and live performances, a delightful evening out.
Ripley's Haunted Adventure
Ripley's Haunted Adventure
15-minute walk
Interactive haunted house experience filled with scare tactics and live actors, perfect for thrill-seekers.
Getting around
  • City Centre
    Gatlinburg 3 min  ·  700 ft
  • Airports
    McGhee Tyson (TYS) 116 min  ·  48.0 mi
    Asheville Regional (AVL) 205 min  ·  84.9 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Reviews and Ratings

Feedback about Crossroads Inn & Suites from previous guests about their experience.
Review score
Based on 1139 verified reviews
8.2 /10
Great
81 %
Recommend
Breakfast
8.9/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.2/10
Free WiFi
8.4/10
Location
9.2/10
Paid Wi-Fi
7.4/10
Staff
8.7/10
Value for money
8.5/10
Pros
Water pressure
Ramp access
Clean rooms
Pool views
Charging ports
Cons
Small bathroom
Stained sheets
Guest reviews
based on 1700 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Crossroads Inn & Suites
What is the check-in and check-out policy at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
How far is Crossroads Inn & Suites from the Great Smoky Mountains National Park?
The hotel is located 1.6 km (approximately 2 km) from the Great Smoky Mountains National Park.
What dining options are available near Crossroads Inn & Suites?
Nearby restaurants include Giovanni's (0.5 km), License to Chill Bar (0.5 km), and Doc Collier Moonshine (0.5 km).
What amenities does Crossroads Inn & Suites offer for guests?
The hotel features free Wi-Fi, free parking, a seasonal outdoor pool, and a fitness center.
What room amenities can guests expect at Crossroads Inn & Suites?
Rooms include a flat-screen TV, air conditioning, microwave, refrigerator, and free Wi-Fi.
Does Crossroads Inn & Suites provide breakfast facilities?
The hotel offers a grab-and-go breakfast for guests.
Is parking available at Crossroads Inn & Suites?
Yes, private parking is available on-site for free, but reservation is needed.
How far is Crossroads Inn & Suites from McGhee Tyson Airport?
The hotel is 75 km away from McGhee Tyson Airport.
What recreational facilities are available at Crossroads Inn & Suites?
Guests can enjoy a seasonal outdoor saltwater pool and a fitness center.
What languages do the staff at Crossroads Inn & Suites speak?
The staff primarily speaks English.
What is the accessibility feature of Crossroads Inn & Suites?
The hotel has wheelchair access available.
Is there a smoking policy at Crossroads Inn & Suites?
The hotel is a non-smoking property.
What entertainment options are close to Crossroads Inn & Suites?
The hotel is a short walk from attractions like the Gatlinburg Convention Center and Ripley's Aquarium.

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