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24Mar2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

440 Parkway, Gatlinburg, Tennessee, United States
-
Near the Gatlinburg Space Needle
Great
8.4
8.3
/10
3.5
3.6
/5

Crossroads Inn & Suites - A budget-friendly downtown Gatlinburg hotel with an outdoor pool and free breakfast

Crossroads Inn & Suites provides budget-friendly accommodations within walking distance of attractions like Ripley's Aquarium of the Smokies and the Gatlinburg Convention Center. The recently refreshed rooms include premium bedding, microwaves, mini-fridges, and free Wi-Fi, with select options featuring seasonal fireplaces or jacuzzi tubs. A complimentary continental breakfast is served daily, and guests can use the seasonal outdoor pool, fitness center, and 24-hour lobby computer station. Crossroads Inn & Suites also offers free outdoor parking and is located along the Gatlinburg Trolley Route for convenient access to nearby destinations.

Pros

The downtown location is within walking distance of Ripley's Aquarium, restaurants, and shopping.

Complimentary continental breakfast includes waffles, sausage, scrambled eggs, and fresh pastries.

Seasonal outdoor pool with lounge chairs and a separate splash pool.

Free amenities include Wi-Fi, parking, and a 24-hour lobby computer station.

Cons

The outdoor pool is seasonal and unavailable in colder months.

No on-site restaurant aside from the breakfast service.

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Select your room type

Crossroads Inn & Suites offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Suite seasonal fireplace
2 persons
305 sq. feet 
1 King-size bed
Shower
Fireplace
Queen Room Two Queen Beds
4 persons
280 sq. feet 
2 King Size Beds
Shower
Heating
One King Bed Jacuzzi
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
15 sq. feet 
1 King-size bed
Shower
Fireplace
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Room Rates & Availability Calendar

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Facilities

Crossroads Inn & Suites offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Lift
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Laundry

Business

  • Fax/Photocopying

Children

  • Cots

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Saltwater pool
  • Seasonal outdoor pool
  • Beach umbrellas
  • Sun loungers
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Crossroads Inn & Suites Location

440 Parkway, Gatlinburg, Tennessee, United States
Map view
440 Parkway, Gatlinburg, Tennessee, United States
Nearby
379 Parkway
Tsali Monument
900 ft
631 Parkway
Guinness World Records Adventure
1600 ft
National Park
Great Smoky Mountains National Park
3600 ft
576 Parkway At the intersection of the parkway 441 & 321
Historic Ogle Log Cabin
1200 ft
519 Parkway
Doc Collier Moonshine Distillery
600 ft
386 Parkway Located one block before traffic light #3
Rowdy Bear Mountain
700 ft
623 Parkway
Ripley's Marvelous Mirror Maze
1500 ft
Restaurants
Donut Friar
2100 ft
634 Parkway Ste 15 The Village
Pearls Pie in the Sky
1600 ft
576 Parkway Anakeesta
Anakeesta Smokehouse Southern BBQ
1600 ft
576 Parkway
Baskin Robbins Ice Cream & Yogurt
1600 ft
604 Parkway
New York Pizza & Pasta
1800 ft
611 Parkway Mountain Mall
Parton's Deli
3.2 mi
332 Parkway
Tennessee Jed's
1900 ft
631 Parkway Suite a8
Heavenly Delights Cafe & Bakery
2000 ft
631 Parkway Suite Baskins Square
Ben & Jerry's
2000 ft
638 Parkway
Coffee and Company
2100 ft
634 Parkway Ste 13
The Village Cafe & Creamery
2000 ft
634 Parkway Shop #17
Fannie Farkle's
2200 ft
656 Parkway
Explore Gatlinburg
Explore Gatlinburg
Top Attractions
Activities
Dining
Entertainment
Ripley's Aquarium of the Smokies
Ripley's Aquarium of the Smokies
14-minute walk
Award-winning aquarium featuring diverse aquatic life, interactive exhibits, and daily feeding sessions.
Gatlinburg SkyLift Park
Gatlinburg SkyLift Park
15-minute walk
Iconic chairlift offering spectacular mountain views and a sky bridge, perfect for stunning photo opportunities.
Historic Ogle Log Cabin
Historic Ogle Log Cabin
5-minute walk
Historic cabin showcasing traditional log cabin architecture and the history of early Gatlinburg settlers.
Ole Smoky Tennessee Moonshine
Ole Smoky Tennessee Moonshine
15-minute walk
Tennessee's first legal moonshine distillery, featuring tastings and live music in a vibrant setting.
Ober Gatlinburg Ski Resort
15-minute drive
Ski and snowboarding haven with stunning slopes, tubing, and wildlife encounters, offering a thrilling winter escape.
Great Smoky Mountains National Park
Great Smoky Mountains National Park
14-minute walk
National park with breathtaking trails, stunning vistas, and waterfalls, ideal for hiking and wildlife watching.
Anakeesta Smokehouse Southern BBQ
Anakeesta Smokehouse Southern BBQ
6-minute walk
Casual eatery offering hearty BBQ dishes and mountain views. Great for family meals with a rustic vibe.
Donut Friar
Donut Friar
8-minute walk
Charming spot known for fresh, warm donuts and coffee, perfect for a sweet morning treat or snack.
Sweet Fanny Adams Theatre
14-minute walk
Family-friendly venue featuring musical comedies and live performances, a delightful evening out.
Ripley's Haunted Adventure
Ripley's Haunted Adventure
15-minute walk
Interactive haunted house experience filled with scare tactics and live actors, perfect for thrill-seekers.
Getting around
City Centre
Gatlinburg3 min  ·  700 ft
Airports
McGhee Tyson Airport (TYS)116 min  ·  48.0 mi
Asheville Regional Airport (AVL)205 min  ·  84.9 mi
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
At the hotel Crossroads Inn & Suites guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Number of floors:
4
Number of rooms:
66
Former name
Best Western Crossroads Inn

Reviews and Ratings

Feedback about Crossroads Inn & Suites from previous guests about their experience.
Review score
Based on 1161 verified reviews
8.3/10
Great
81%
Recommend
Breakfast
8.8/10
Cleanliness
8.4/10
Comfort
8.5/10
Facilities
8.2/10
Free Wi-Fi
9.1/10
Location
9.2/10
Paid Wi-Fi
7.7/10
Staff
8.7/10
Value for money
8.6/10
Pros
Water pressure
Ramp access
Clean rooms
Pool views
Charging ports
Cons
Small bathroom
Stained sheets
Guest reviews
based on 2212 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Crossroads Inn & Suites
What is the check-in and check-out policy at Crossroads Inn & Suites?
Check-in is at 16:00 and check-out is by 11:00.
How far is Crossroads Inn & Suites from the Great Smoky Mountains National Park?
The hotel is located 1.6 km (approximately 2 km) from the Great Smoky Mountains National Park.
What dining options are available near Crossroads Inn & Suites?
Nearby restaurants include Giovanni's (0.5 km), License to Chill Bar (0.5 km), and Doc Collier Moonshine (0.5 km).
What amenities does Crossroads Inn & Suites offer for guests?
The hotel features free Wi-Fi, free parking, a seasonal outdoor pool, and a fitness center.
What room amenities can guests expect at Crossroads Inn & Suites?
Rooms include a flat-screen TV, air conditioning, microwave, refrigerator, and free Wi-Fi.
Does Crossroads Inn & Suites provide breakfast facilities?
The hotel offers a grab-and-go breakfast for guests.
Is parking available at Crossroads Inn & Suites?
Yes, private parking is available on-site for free, but reservation is needed.
How far is Crossroads Inn & Suites from McGhee Tyson Airport?
The hotel is 75 km away from McGhee Tyson Airport.
What recreational facilities are available at Crossroads Inn & Suites?
Guests can enjoy a seasonal outdoor saltwater pool and a fitness center.
What languages do the staff at Crossroads Inn & Suites speak?
The staff primarily speaks English.
What is the accessibility feature of Crossroads Inn & Suites?
The hotel has wheelchair access available.
Is there a smoking policy at Crossroads Inn & Suites?
The hotel is a non-smoking property.
What entertainment options are close to Crossroads Inn & Suites?
The hotel is a short walk from attractions like the Gatlinburg Convention Center and Ripley's Aquarium.

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Rooms and Guests2 Guests, 1 Room