What is the check-in and check-out policy at Candlewood Suites Nyc -Times Square By Ihg?
Check-in is at 15:00 and check-out is at 12:00.
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Candlewood Suites Nyc -Times Square By Ihg, New York
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Key details
About the Hotel
339 West 39Th Street, New York, 10018,
- Close to Times Square
Great
8.4
3.8
3.2
Candlewood Suites NYC - Times Square by IHG - Extended-stay suites with kitchens in Hell's Kitchen near Times Square
Candlewood Suites NYC - Times Square by IHG offers 188 studio suites with fully equipped kitchens, including stovetops, refrigerators, dishwashers, and cookware. Each suite features a 32-inch flat-screen TV, free high-speed internet, and workstations with desks. The hotel is located in Hell's Kitchen, within walking distance of Times Square, Broadway theaters, and the Empire State Building. Guests have complimentary access to a 24-hour fitness center with cardio equipment, weights, and yoga gear. The Candlewood Cupboard in the lobby provides snacks, beverages, and basic toiletries for purchase. Laundry facilities and weekly housekeeping are available. Pets under 25 lbs are permitted with a $75 per night fee.
Pros
Fully equipped kitchens in every suite, ideal for extended stays.
Complimentary 24-hour fitness center with cardio and strength-training equipment.
Prime location near Times Square, Broadway theaters, and public transit.
Free high-speed internet and work-friendly amenities in all rooms.
Cons
No on-site dining options beyond the convenience-focused Candlewood Cupboard.
Weekly housekeeping may not suit guests preferring daily service.
Select your room type
Candlewood Suites Nyc -Times Square By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Queen Studio2 persons23 sq. feet1 King-size bedAir conditioningBathtubroom details
- Studio Suite2 persons23 sq. feet1 King-size bedAir conditioningBathtubroom details
- Queen Studio City View2 persons24 sq. feet1 King-size bedAir conditioningBathtubroom details
Show all rooms
Room Rates & Availability Calendar
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Check-in/ Check-out
Facilities
Candlewood Suites Nyc -Times Square By Ihg offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Lift
- ATM/Cash machine
- Vending machines
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible at a location nearby (reservation might be needed) at USD 75 per day.
Services
- Valet parking
- Laundry
- Dry cleaning
- Shops/Commercial services
Business
- Business centre
- Fax/Photocopying
Children
- Cots
- Board games
Room features
- Air conditioning
- Heating
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Candlewood Suites Nyc -Times Square By Ihg Location
339 West 39Th Street, New York, 10018,
Explore New York
Local Highlights
Times Square
13 minutes' walk
Iconic entertainment hub known for its bright lights, theaters, and diverse street performers. A must-visit for photo opportunities.
Madame Tussauds New York
7 minutes' walk
Famous wax museum featuring lifelike figures of celebrities and historical figures. Offers an engaging, family-friendly experience.
Empire State Building
16 minutes' walk
Landmark skyscraper with stunning panoramic views of NYC. Offers a great photo opportunity, especially at sunset.
Bryant Park
14 minutes' walk
Charming urban park featuring seasonal activities, a carousel, and outdoor reading rooms. Great for relaxation amidst the hustle.
Yoga at Bryant Park
14 minutes' walk
Yoga classes offered in a serene setting. Ideal for relaxation against NYC's vibrant backdrop. Seasonal classes available.
Broadway Shows
18 minutes' walk
World-renowned theater performances showcasing musicals and plays. Check for same-day discount tickets for spontaneous plans.
High Line Park
30 minutes walking
Elevated park built on a former rail line featuring gardens and art installations. Perfect for leisurely walks among greenery.
Shake Shack Theater District
7 minutes' walk
Casual eatery known for gourmet burgers and shakes. Ideal for a quick bite before a show with outdoor seating available.
Five Guys
6 minutes' walk
Popular fast-food chain famous for customized burgers and hand-cut fries. Casual atmosphere, perfect for families on the go.
Taqueria Diana
2 minutes' walk
Casual taco spot with authentic Mexican flavors. Their tacos and burritos are highly recommended and quick for lunch.
Broadway
18 minutes' walk
Heart of NYC's theatrical scene, featuring performances from top musicals and plays. Diverse options cater to all tastes.
Times Square Bars
13 minutes' walk
Vibrant nightlife with a myriad of bars and lounges. Great spots for live music or enjoying cocktails after a day of sightseeing.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby (reservation might be needed) at USD 75 per day.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Year renovated:
2009
Number of floors:
32
Number of rooms:
188
Former name
candlewood suites new york city- times square
Reviews and Ratings
Feedback about Candlewood Suites Nyc -Times Square By Ihg from previous guests about their experience.
Show more
Pros
Great location
Comfortable beds
Fully equipped kitchen
Instant hot water
Friendly staff
Cons
Slow elevators
Dim lighting
Guest reviewsbased on 1363 reviews
Tony from United Kingdom
Single
Queen Studio
6 nights in November 2025
|
Reviewed: February 10, 2026
9/10
Great hotel in a prime location!!!
equipped kitchen free coffee
The kitchen had everything I needed, especially during my long stay. I really appreciated the free coffee in the lobby. It was a nice touch and saved me money!!!
0 Helpful
Rowan from Ireland
Single
Queen Studio
4 nights in November 2025
|
Reviewed: December 20, 2025
7/10
decent location, some minor issues
convenient location small kitchen free coffee elevator delays unstable wi-fi unresponsive staff
the location was convenient for exploring the area. i liked having a small kitchen in the room. it had utensils and cookware.. the staff offered coffee and tea in the lobby.
the elevators experienced some delays due to cleaning. i waited on the 31st floor on multiple occasions. the front desk did not seem to address this issue. the wi-fi was also quite unstable and slow.
0 Helpful
Kate from Australia
Single
Queen Studio
5 nights in November 2025
|
Reviewed: December 19, 2025
6/10
Acceptable Stay with Some Issues
unusable refrigerator missed housekeeping
The refrigerator did not cool effectively. Butter melted slowly inside, even though I reported this. The hotel claimed the temperature was correct. I never received the housekeeping service that was supposed to happen mid-stay. The service was rescheduled, but it never occurred, so I had no fresh linens.
0 Helpful
Rose from United Kingdom
Single
Queen Studio
4 nights in November 2025
|
Reviewed: November 20, 2025
9/10
surprised and charmed by this stay!
friendly staff great location
The staff was super friendly. i found the location great too, allowing me to walk to times square and other spots within 30 minutes. the room included basic cooking utensils. This helped a lot since i preferred to cook some meals.
The air conditioning unit was quite noisy. I found it hard to sleep with it running. i did report it, but there wasn't much they could do.
Location
9/10
the hotel is near train stations. numerous cafes and bars are nearby for easy access to food and drinks. i noticed many stores and restaurants in the area, giving plenty of choices for dining and shopping.
0 Helpful
|
thomas from united kingdom
Single
queen studio
3 nights in August 2025
|
Reviewed: October 23, 2025
8.7/10
solid choice near times square
friendly staff clean room free coffee
i found the staff very accommodating and friendly. the room was nice and neat. the free coffee was greatly appreciated.
the wi-fi was a little weak at times. it wasn't a major issue, but it was noticeable.
Facilities
9/10
the gym includes treadmills and stationary bikes. the laundry facilities have several washers and dryers. a kitchenette is in each room, equipped with a microwave and refrigerator.
Service
8/10
The front desk offers all-day complimentary coffee, tea, and water. housekeeping services are available upon request. Otherwise, they occur after seven nights. staff is generally polite and quick to address any immediate needs.
Dining
9/10
there are several cafes and restaurants within a short walk. muffins and hot chocolate are available in the lobby area. the kitchenette allowed me to prepare my own meals, saving money.
0 Helpful
|
Show more reviews
FAQs
About Candlewood Suites Nyc -Times Square By Ihg
How far is Candlewood Suites Nyc -Times Square By Ihg from Times Square?
The hotel is a 5-minute walk from Times Square.
What fitness amenities are available at Candlewood Suites Nyc -Times Square By Ihg?
Guests have complimentary access to a 24-hour fitness center equipped with modern exercise equipment.
Are there any nearby dining options from Candlewood Suites Nyc -Times Square By Ihg?
Nearby restaurants include Starbucks, Aleef Coffee House, Tir na Nog, Mercato, Gotham Bistro, and 2 Bros Pizza, all located within 0.5 km.
What type of kitchen facilities are included in the rooms at Candlewood Suites Nyc -Times Square By Ihg?
Each room includes a fully equipped kitchen featuring a dishwasher, microwave, and cooking utensils.
Is there a convenience store at Candlewood Suites Nyc -Times Square By Ihg?
The hotel features an on-site convenience store, known as the Candlewood Cupboard, stocked with snacks, beverages, and toiletries.
What business facilities does Candlewood Suites Nyc -Times Square By Ihg offer?
The hotel includes a business center with workspaces and access to free high-speed Internet.
How far is Candlewood Suites Nyc -Times Square By Ihg from Central Park?
The hotel is approximately a 10-minute drive from Central Park.
What are the laundry facilities like at Candlewood Suites Nyc -Times Square By Ihg?
The hotel offers complimentary 24-hour on-site laundry facilities for guest use, including washers and dryers.
What type of accommodation does Candlewood Suites Nyc -Times Square By Ihg provide?
The hotel features all-suite accommodations designed for extended stays with kitchenettes.
How can guests reach Candlewood Suites Nyc -Times Square By Ihg from Grand Central Station?
The hotel is approximately a 10-minute bus ride from Grand Central Station.
Are accessibility features provided at Candlewood Suites Nyc -Times Square By Ihg?
The hotel provides accessibility features tailored for guests with disabilities.
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