American Inn & Suites West Memphis, West Memphis

American Inn & Suites West Memphis is a 2-star property offering family rooms with air-conditioning, private bathrooms, and free WiFi. Each room includes a tea and coffee maker, hairdryer, coffee machine, refrigerator, work desk, seating area, free toiletries, microwave, shower, carpeted floors, TV, and wardrobe. The hotel provides a designated smoking area, facilities for disabled guests, and non-smoking rooms throughout. Amenities include a 24-hour front desk, concierge service, daily housekeeping, and a vending machine. The property offers free parking, including accessible parking, and is equipped with outdoor furniture. Safety features include CCTV in common areas, fire extinguishers, key access, key card access, and smoke alarms. Located 24 km from Memphis International Airport, the hotel is near attractions such as the Fire Museum of Memphis (9 km), Orpheum Theater and Autozone Park (10 km), Memphis Rock N Soul Museum and FedExForum (10 km), Brown Park (12 km), and Southland Casino (3 km). Guests can enjoy a continental breakfast each morning at American Inn & Suites West Memphis. Family rooms are available, and the staff, particularly manager Hank, is noted for accommodating early check-in and first-floor room requests for guests with mobility issues.

The hotel offers free parking, including accessible parking.

Guests frequently praise the helpful and friendly staff, especially manager Hank.

Location is convenient for travelers passing through, with Southland Casino just 3 km away.

Rooms are clean and beds are comfortable, according to several guest reviews.

The property provides family rooms and facilities for disabled guests.

The hotel is an older motel-type property and could use updating.

Some guests reported issues with room conditions, such as smoke smell or lack of AC in certain rooms.