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From35US$ /night
Check-in
24Mar2026Select date
Check-out
25Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, Mexico, 77796
-
Near Templo La Nueva Jerusalem
Great
8.5
/10
4.9
/5

Aldea Balam - A 3-star hotel with an outdoor pool, garden-view rooms, and an on-site restaurant serving American and Caribbean cuisine

Aldea Balam features air-conditioned rooms with free WiFi, private bathrooms, and garden views, with select accommodations including terraces or patios. A continental, à la carte, or American breakfast is served at the property, while the on-site restaurant specializes in American and Caribbean dishes. The hotel provides an outdoor pool, free bikes, and a 24-hour front desk with English and Spanish-speaking staff for tour arrangements. Located 23 km from Bus Station Tulum Ruins and 98 km from Cozumel International Airport, Aldea Balam also offers a garden and a private entrance in every room. Guests can choose from double or quadruple rooms, all equipped with desks and seating areas.

Pros

The outdoor swimming pool and free bike rentals enhance leisure options.

Each room includes a private entrance, terrace or patio, and garden views.

The 24-hour front desk assists with tours and provides multi-language support.

Breakfast offers diverse options, from continental to à la carte and American.

Cons

The nearest airport is 98 km away, requiring transportation.

1- No spa facilities or dedicated business services are listed.

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Select your room type

Aldea Balam Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Budget Double Room
2 persons
175 sq. feet 
1 Double bed
Shower
Air conditioning
Superior King Room
2 persons
510 sq. feet 
1 King-size bed
Shower
Balcony
Superior Queen Room Two Queen Beds
2 persons
510 sq. feet 
2 King Size Beds
Shower
Balcony
Villa Pool View
2 persons
325 sq. feet 
1 King-size bed
Pool view
Shower
Balcony
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Facilities

Aldea Balam Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.3/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • Coffee shop
  • Fire extinguishers
  • Key access

Services

  • Paid airport shuttle
  • Pet amenities available
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches

Business

  • Fax/Photocopying

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Garden area
  • Public Bath

Room features

  • Air conditioning
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries
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Aldea Balam Hotel Location

Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, Mexico, 77796
Map view
Carretera Tulum - Coba Km. 21.5 Francisco Uh May L1 M3, Tulum, Mexico, 77796
Nearby
Templo "La nueva Jerusalem"
2900 ft
Restaurants
Ammore Mio
1400 ft
Carretera Tulum coba Km 21
Explore Tulum
Nearby Activities and Amenities
Top Attractions
Activities
Dining
Entertainment
Templo 'La nueva Jerusalem'
12 minutes' walk
Historic site featuring stunning architecture and serene surroundings. It's notable for its spiritual significance and vibrant events.
Cycling Adventure
10 minutes' drive
Explore beautiful bike trails in nearby natural parks. Rentals are available, making it great for families and solo travelers.
Yoga Sessions
8 minutes' drive
Relaxing outdoor yoga classes offered at local studios. Perfect way for couples and solo travelers to unwind in nature.
Ammore Mio
5 minutes' walk
Cozy Italian eatery known for authentic pasta and pizza. The warm atmosphere is perfect for families, and reservations are recommended.
Live Music Bar
10 minutes' drive
Vibrant venue featuring live bands and local artists. Great for adults and families, with events scheduled throughout the week.
Getting around
City Centre
Tulum31 min  ·  12.5 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)125 min  ·  51.4 mi
Cozumel International Airport (CZM)151 min  ·  62.4 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 05:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of MXN 140 per person per day. 
Children & extra beds
There are no cots provided in a room.  There are no extra beds provided in a room. 
Pets
Pets are allowed on request.
Number of rooms:
14

Reviews and Ratings

Feedback about Aldea Balam Hotel from previous guests about their experience.
Review score
Based on 70 verified reviews
8.3/10
Great
85%
Recommend
Breakfast
7.5/10
Cleanliness
8.9/10
Comfort
8.8/10
Facilities
8.3/10
Free Wi-Fi
10.0/10
Location
7.6/10
Staff
8.7/10
Value for money
8.5/10
Pros
Clean rooms
Comfortable bed
Delicious breakfast
Cons
Unresponsive host
Loud music
Weak WiFi
Guest reviews
based on 106 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Aldea Balam
What are the check-in and check-out times at Aldea Balam?
Check-in is at 15:00, and check-out is by 12:00.
How far is Aldea Balam from Tulum International Airport?
Aldea Balam is located 64 km from Tulum International Airport.
Is parking available at Aldea Balam?
Free private parking is available on-site without the need for a reservation.
What dining options are available at Aldea Balam?
Guests can enjoy American and Caribbean dishes at the on-site restaurant.
Does Aldea Balam offer breakfast?
Guests can enjoy a continental or American breakfast for an additional charge of 140 MXN.
Are pets allowed at Aldea Balam?
Pets are allowed at Aldea Balam.
What room amenities can guests expect at Aldea Balam?
Rooms at Aldea Balam feature air conditioning, free Wi-Fi, and private bathrooms.
What recreational facilities are available at Aldea Balam?
Aldea Balam features an outdoor swimming pool that is open year-round.
How far is Aldea Balam from the Tulum Archeological Site?
Aldea Balam is situated 24 km from the Tulum Archeological Site.
What services are offered at Aldea Balam for guests?
The hotel offers a 24-hour front desk, room service, and tour organization.
What languages do the staff at Aldea Balam speak?
Staff at Aldea Balam speak both English and Spanish.
Is there an airport shuttle service available at Aldea Balam?
Aldea Balam offers a paid airport shuttle service.
What is the nearest bus station to Aldea Balam?
The bus station Tulum Ruins is located 23 km from Aldea Balam.
What types of views can guests get from the rooms at Aldea Balam?
Some rooms at Aldea Balam offer garden views and terraces.
What additional amenities does Aldea Balam provide?
The hotel features free bikes for guest use and a picnic area.

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